0% lettings valuation accuracy
0% lettings fee satisfaction
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Dec 03,2016
Dec 03,2016
5
people found
this helpful
this helpful
The worst estate agent I have ever used to sell a house.
It was a catalogue of cock ups from start to finish. Merthyr branch placed it with PA Black in Cowbridge as it was classed as a premium property. Neither branch knew what each other were doing. We had one viewing in three months. No contact whatsoever throughout. No feedback from the one viewing. When we asked for price changes or things adding or changing, they never happened. No reply to any messages sent.
I even went to view a property in Caerphilly a few weeks ago, that unfortunately was marketed by Peter Alan. I made an offer on it, and they didn't even ring me back with a reply to my offer. No problem as I used my crystal ball to find out what the outcome was. I would have increased my offer but wasn't given the chance.
I have had my house back on the market since the end of September with a company called Makeurmove. I have had around 8 viewings to date, two offers very near to the amount we would accept, one couple looking into their finances and almost ready to offer just under the asking price.The online company are £1000 plus vat. Peter Alan were nearly £7000 plus vat as joint agents with an almost as equally bad outfit called Bidmead Cook. Go online agent every time, they care about you and will save you thousands. The icing on the cake was when a recent viewer told us they tried to view through Peter Alan, but was told they could not accommodate viewings after 5pm, these were the only time she could view as she worked until 5pm.
It was a catalogue of cock ups from start to finish. Merthyr branch placed it with PA Black in Cowbridge as it was classed as a premium property. Neither branch knew what each other were doing. We had one viewing in three months. No contact whatsoever throughout. No feedback from the one viewing. When we asked for price changes or things adding or changing, they never happened. No reply to any messages sent.
I even went to view a property in Caerphilly a few weeks ago, that unfortunately was marketed by Peter Alan. I made an offer on it, and they didn't even ring me back with a reply to my offer. No problem as I used my crystal ball to find out what the outcome was. I would have increased my offer but wasn't given the chance.
I have had my house back on the market since the end of September with a company called Makeurmove. I have had around 8 viewings to date, two offers very near to the amount we would accept, one couple looking into their finances and almost ready to offer just under the asking price.The online company are £1000 plus vat. Peter Alan were nearly £7000 plus vat as joint agents with an almost as equally bad outfit called Bidmead Cook. Go online agent every time, they care about you and will save you thousands. The icing on the cake was when a recent viewer told us they tried to view through Peter Alan, but was told they could not accommodate viewings after 5pm, these were the only time she could view as she worked until 5pm.
Comment on agent fees
Very bad
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Latest Reviews
3rd Mar 2017
reviewed by 'Whodareswins'
3rd Dec 2016
reviewed by 'Mr'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £400 | £400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
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Mar 03,2017
Mar 03,2017
3
people found
this helpful
this helpful
The worst service ever received !! Some me and my partner moved into a new home on New Year's Eve 2016 we have had nothing but trouble, the estate agent while viewing the home must of forgotten that the back and front doors were unsafe as they ...
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Comment on agent fees
Very very bad
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Dec 03,2016
Dec 03,2016
5
people found
this helpful
this helpful
The worst estate agent I have ever used to sell a house.
It was a catalogue of cock ups from start to finish. Merthyr branch placed it with PA Black in Cowbridge as it was classed as a premium property. Neither branch knew what each ...
read full review
read full review
Comment on agent fees
Very bad
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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