Alan Harvey Property Services
London, E3
4/5, 28 reviews
75% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Alan Harvey were fantastically enthusiastic until they actually got your ......”

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Oct 25,2011
Minithumbdown
By: 'Coop'
Oct 25,2011
2 people found
this helpful
Alan Harvey were fantastically enthusiastic until they actually got your money then that charisma disappeared. There was also huge confusion when it came to returning our deposit as they were attempting to take over £100 for a cleaner that was never hired. Felt as if they were only after our money and did not care about quality of customer service. Would not rent again and would not recommend.
What agent could do to change your mind?
More clarity when it comes to contracts and money Honesty when it comes to deposits Consistency in there quality of customer service.
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Opening Hours
Address

Alan Harvey Property Services
488 Roman RoadBow
Tower Hamlets,London
Greater London
E3 5LU
020 8539 9999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 15 6 1 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“We had a great experience with Alan Harvey thanks to ......”

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Apr 24,2014
Minithumbup
George
By: 'Kat'
Apr 24,2014
0 people found
this helpful
We had a great experience with Alan Harvey thanks to George - we managed to arrange a viewing of the property with only a couple of hours notice and were able to take it there and then. George was always very friendly and approachable. Any ...
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“Our agents were warm and welcoming from the minute we ......”

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Mar 17,2014
Minithumbup
George
By: 'Hannah'
Mar 17,2014
0 people found
this helpful
Our agents were warm and welcoming from the minute we walked in. They took account of what we actually needed and helped us to find something within our budget. We had had some less positive encounters at other estate agents that day but at Alan ...
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“We were given notice by our previous landlord just before ......”

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Mar 10,2014
Minithumbup
Sabrina
By: 'Sonja'
Mar 10,2014
0 people found
this helpful
We were given notice by our previous landlord just before Christmas and found it really hard getting in touch with all the estate agents with properties to let in Omega Wharf except for Sabrina who picked up the phone on the first ring and arranged ...
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“Paul Goldie and his team from Alan Harvey have been ......”

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Mar 07,2014
Minithumbup
By: 'auwtrmc'
Mar 07,2014
0 people found
this helpful
Paul Goldie and his team from Alan Harvey have been particularly effective with the service they have provided us in the management of our rental property for the last 13 years. We reside overseas so it is important that our agent is responsive and effective in ...
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“Absolutely appalling maintenance office. Once they have the contract signed, ......”

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Oct 10,2013
Minithumbdown
By: 'Becky'
Oct 10,2013
2 people found
this helpful
Absolutely appalling maintenance office. Once they have the contract signed, it is virtually impossible to get anything fixed. They will ignore emails,, pretend not to be in the office when you call and fail to call you back every single time they promise to do ...
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“This agency is disgusting. Charging us money here there and ......”

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Aug 10,2013
Minithumbdown
By: 'fletch'
Aug 10,2013
0 people found
this helpful
This agency is disgusting. Charging us money here there and everywhere. Money to move in beyond level of work they actually did and huge fines to move out of a cleanly left property. They tried charging us for the place we left the keys eventhough ...
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“Have used for some years. New tenant found quickly and ......”

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Jun 26,2013
Minithumbup
Joshua
By: 'Baker'
Jun 26,2013
0 people found
this helpful
Have used for some years. New tenant found quickly and Josh handled handover professionally. Brenda in support team good as well....
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“We are very happy with the service that Paul and ......”

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Nov 30,2012
Minithumbup
By: 'Lindsay'
Nov 30,2012
0 people found
this helpful
We are very happy with the service that Paul and Danny provided at Alan Harvey putting a lot of time an effort into showing us multiple properties and long negotiations. All staff are very friendly and a pleasure to deal with....
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“I was looking for a new place just before the ......”

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Sep 24,2012
Minithumbup
By: 'Ms.'
Sep 24,2012
0 people found
this helpful
I was looking for a new place just before the Olympics which was a terrible time for a tenant to move in & out. Everyone was really friendly as soon as I visited them in their office. That was the 4th agent I had visited so ...
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“They didn't do what they are paid to do, which ......”

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Sep 19,2012
Minithumbdown
By: 'Obviously'
Sep 19,2012
4 people found
this helpful
They didn't do what they are paid to do, which is to act as an intermediary between a landlord and a prospective tenant. One of these clowns screwed up the move-in date, causing all sorts of unnecessary grief that could have been remedied if Clown ...
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What agent could do to change your mind?
Treat prospective tenants as paying customers rather than some sort transaction akin to a prostitute with a lonely chap.
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By: Obviously unimpressed
Oct 09, 2012
View all comments (4)
That sounds like another party that you've messed around. I congratulate you on willfully admitting that you've let down a different customer. Also, it's 'descriptions' not 'discriptions'. ...

“First time we have used Alan Harvey, and we dealt ......”

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Aug 05,2012
Minithumbup
By: 'bowresident'
Aug 05,2012
0 people found
this helpful
First time we have used Alan Harvey, and we dealt initially with Paul Goldie. He was friendly and professional, putting a lot of time into negotiations to secure us a really nice flat at lower than the asking price. He was quick at communicating information ...
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“Paul was excellent throughout the transaction. He first allowed us ......”

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Jul 07,2012
Minithumbup
By: 'J'
Jul 07,2012
0 people found
this helpful
Paul was excellent throughout the transaction. He first allowed us several viewings in the relevant building on short notice and spoke candidly about the merits of each of the individual units we saw. This was conducted with a member of the property developer's team in ...
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“Joshua was really helpful and found us perfect flat. He ......”

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Jun 20,2012
Minithumbup
Joshua
By: 'Hannah'
Jun 20,2012
0 people found
this helpful
Joshua was really helpful and found us perfect flat. He was a real pleasure to deal with, always keeping our requirements in mind....
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“Paul was very professional and helpful even when I had ......”

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May 21,2012
Minithumbup
By: 'Emma'
May 21,2012
0 people found
this helpful
Paul was very professional and helpful even when I had problems with my bank making the deposit transfer! This is the second time I have used Alan Harvey and Paul Goldie and I would use them again and again....
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“We used Alan Harvey to find a new flat to ......”

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May 01,2012
Minithumbup
By: 'Sara'
May 01,2012
0 people found
this helpful
We used Alan Harvey to find a new flat to let for the second time and they have managed our previous property for the last two years. Paul Goldie took on our recent search and was immediately helpful when we said we wanted to find ...
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“Paul has been extremely helpful to deal with while moving ......”

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May 01,2012
Minithumbup
By: 'Lewis'
May 01,2012
0 people found
this helpful
Paul has been extremely helpful to deal with while moving out of our former property and into our new flat. He found potential properties that were suitable for our needs and was very amenable when it came to arranging repeat viewings and liaising with landlords ...
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“We moved to overseas and after renting our property for ......”

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Apr 30,2012
Minithumbup
Daniel
By: 'G.Mowbray'
Apr 30,2012
1 people found
this helpful
We moved to overseas and after renting our property for a number of years and having had a few bad tenants / experiences we really wanted to sell. Even though Alan Harvey were also managing our property (and tenants) we explained to them that what we ...
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“Paul Goldie was very helpful from the day we started ......”

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Apr 23,2012
Minithumbup
By: 'Szonja'
Apr 23,2012
0 people found
this helpful
Paul Goldie was very helpful from the day we started looking for a flat. While other agencies never contacted us again, he stayed in touch, and kept me updated of the available flats. When we decided to put an offer on one, he clearly and ...
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“We dealt with Alan Harvey Property Services two months ago ......”

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Mar 07,2012
Minithumbup
By: 'Dan'
Mar 07,2012
0 people found
this helpful
We dealt with Alan Harvey Property Services two months ago and we were extremely satisfied with the quality and professionalism of the service received. We first contact them around the second week of December and, despite the short notice and our need to find a ...
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“I have been letting in London for ten years and ......”

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Jan 16,2012
Minithumbup
By: 'L'
Jan 16,2012
0 people found
this helpful
I have been letting in London for ten years and can honestly say that my latest dealings, with this organisation, have been exemplary. From start to finish I have found the letting agents to be knowledgeable, helpful and willing to go the extra mile. Our ...
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“Alan Harvey were fantastically enthusiastic until they actually got your ......”

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Oct 25,2011
Minithumbdown
By: 'Coop'
Oct 25,2011
2 people found
this helpful
Alan Harvey were fantastically enthusiastic until they actually got your money then that charisma disappeared. There was also huge confusion when it came to returning our deposit as they were attempting to take over £100 for a cleaner that was never hired. Felt as if they ...
read full review
What agent could do to change your mind?
More clarity when it comes to contracts and money Honesty when it comes to deposits Consistency in there quality of customer service.
Attached Filesnbsp;
Was this helpful? Yes

“We had about 4 different property managers, the first of whom ......”

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Aug 13,2011
Minithumbup
By: 'Leanneisthebestpropertymanager'
Aug 13,2011
0 people found
this helpful
We had about 4 different property managers, the first of whom was epically unhelpful, but Leanne was lovely and very helpful and understanding. The repairs and maintenance were always done on time and any dissatisfaction we had was because the landlady either was not contactable or ...
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“I have been very impressed by Alan Harvey. They are ......”

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Aug 04,2011
Minithumbup
By: 'Yolanda'
Aug 04,2011
0 people found
this helpful
I have been very impressed by Alan Harvey. They are professional and prompt in all their responses and sorting out any problems. Rent is always paid on time, they have organised maintenance to be done on my behalf and got me better rents than what ...
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“Saida who looked after our property was extremely efficient and ......”

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Aug 01,2011
Minithumbdown
By: 'Caro'
Aug 01,2011
0 people found
this helpful
Saida who looked after our property was extremely efficient and dealt with everything in a professional manner. However, the lettings team are too agressive in their marketing techniques e.g. when our tenants gave notice they began showing people around our flat without our permission. ...
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“Excellent service, prompt in replying to my queries and in ......”

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Jul 10,2011
Minithumbup
By: 'Ada'
Jul 10,2011
0 people found
this helpful
Excellent service, prompt in replying to my queries and in finding a suitable tenant. Kept me informed every step of the way. Exceptional servwood1107ihoihiohice....
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“Amazed at some of these bad reviews. Rented one of ......”

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Feb 01,2011
Minithumbup
By: 'rufus'
Feb 01,2011
0 people found
this helpful
Amazed at some of these bad reviews. Rented one of there managed properties for two years had no problems except when I had to wait for a part for the boiler which wasn't their fault. They have been helpful throughout and would recommend them to ...
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“I will never ever use their services again....”

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Nov 01,2010
Minithumbdown
By: 'LondonBoy'
Nov 01,2010
2 people found
this helpful
I will never ever use their services again....
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“Alan Harvey are a disgrace. They have let us a ......”

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Sep 14,2010
Minithumbdown
By: 'Caraway'
Sep 14,2010
1 people found
this helpful
Alan Harvey are a disgrace. They have let us a flat with bed bugs that were existing in the property and they knew about it. Customer services Ervin particularly is the most patronising, ill mannered little man I have ever had the displeasure of dealing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:24 AM 13/09/2019 by heather heather

Awards won by Alan Harvey Property Services, London E3 5LU



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