96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Dec 01,2016
Dec 01,2016
0
people found
this helpful
this helpful
When I was initially looking into buying my first house in 2013 I went to several mortgage advisers and the products that I was offered were either out of my price range or came with poor terms. I gave up for 6 months, until a friend recommended Neal Carr. Neal took a very detailed look at my situation and found a mortgage product that I could not only afford, but came with favourable terms. I completed on my first house in October 2013.
It was without hesitation that when thinking about re-mortgaging, I returned to Neal. It has not been easy as my situation is not straight forward, but Neal managed to find me a mortgage that I am very happy with.
I recommend Neal to my friends and family without qualification and would like to extend my thanks for the work that he has put in.
It was without hesitation that when thinking about re-mortgaging, I returned to Neal. It has not been easy as my situation is not straight forward, but Neal managed to find me a mortgage that I am very happy with.
I recommend Neal to my friends and family without qualification and would like to extend my thanks for the work that he has put in.
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
22nd Dec 2021
reviewed by 'Laurent'
25th Jan 2021
reviewed by 'Graham Y'
31st Jul 2020
reviewed by 'Tolulope'
2nd Apr 2020
reviewed by 'Christine'
21st Feb 2020
reviewed by 'Carla'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £24,000 | £2,910,000 |
| Lettings | 100% | 93% | £650 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 0 | 8 | 2 | 230 | 4 | 147 | 4 | 33 | 3 |
Areas covered
- EX1
- Exeter
- EX2
- EX3
- EX4
- EX5
- EX6
- EX11
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Dec 22,2021
Dec 22,2021
0
people found
this helpful
this helpful
Cathy, Piers and Robin were delightful to work with, answered our enquiries in a timely fashion. Would certainly recommend if your selling or buying. Can't beat local knowledge, add professionalism and care for the client makes a winning formula....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
Extremely helpful, and very professional. Cathy Nickels at Bradleys did a fantastic job and made sure that the whole process concluded successfully. We live in difficult times, but Cathy put the hours in to ensure that everyone was working together to complete the transaction. All ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2020
Jul 31,2020
2
people found
this helpful
this helpful
I have been privately renting accommodation for the majority of my adult life and Bradleys are by far the worst estate agent I have ever had the displeasure of renting from.
Dealing with the referencing company Bradleys use, Van Mildert, was a nightmare. They would ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2020
Apr 02,2020
1
people found
this helpful
this helpful
We were delighted by the professionalism, courtesy and efficiency of this excellent team who got us through a difficult sale/purchase situation and we are now happy in our wonderful new home. Well done, guys!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2020
Mar 06,2020
1
people found
this helpful
this helpful
Absolutely brilliant service
Agent Cathy Nickels went far above and beyond to help with our purchase. Her compassion, empathy, and resourcefulness definitely helped us through a difficult time.
Extremely personalised service, couldn't recommend highly enough...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21,2020
Feb 21,2020
0
people found
this helpful
this helpful
Customer care course wouldn't go a miss for one member of staff in the north street e eter branch. Never before have I been spoken to like a second rate citizen. Although the other members of staff were clearly uncomfortable with her behaviour no one ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13,2020
Jan 13,2020
1
people found
this helpful
this helpful
We moved into our property in December and so a particularly stressful time of year to move, however Bradley’s made our move as smooth as possible and were always there to talk to if we had any concerns. We would highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2020
Jan 10,2020
1
people found
this helpful
this helpful
I have found all staff at Bradleys to be friendly, helpful, knowledgeable and professional. We have received a first class service from start to finish. This is the 4th time I have used Bradleys for buying/selling a property and I would highly recommend them ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2019
Dec 18,2019
1
people found
this helpful
this helpful
Very glad we chose Bradleys, a great, friendly team who helped every step of the way.
Robin did the valuation having really done his homework on sold properties in the area. We took the "open house" approach, and less than 2 weeks after the open house ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2019
Dec 10,2019
1
people found
this helpful
this helpful
We used the Exeter branch to sell our small flat. We did consider one of the online agencies, but are glad to have used this established firm. The service was excellent throughout and we are pleased with the price we got - we think probably ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2019
Dec 04,2019
0
people found
this helpful
this helpful
I just wanted to express our gratitude to Bradleys for all of their hard work selling our property, which had been on with another local agent for 6 months and they sold it within a week!...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2019
Dec 04,2019
2
people found
this helpful
this helpful
Having met Cathy at a previous viewing. She was able to listen to my requirements and follow up by sending suitable suggestions. We quickly followed up with one of her suggestions - viewed and offered. She was able to suggest a mortgage broker (Neal Carr ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2019
Dec 01,2019
0
people found
this helpful
this helpful
Neal Carr was my financial advisor. He was great from start to finish. He put in lots of time to advise me on the purchase of shared ownership properties and considered my individual needs. Neal worked hard to get me a mortgage and he was ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2019
Nov 27,2019
2
people found
this helpful
this helpful
Would highly recommend
Bradley's Estate Agents Exeter were extremely professional from the beginning to the end of the sale process. Many thanks to Cathy for her wise advice and support. We are so pleased we chose Bradley's....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2019
Nov 21,2019
0
people found
this helpful
this helpful
I have known Robin from way back when we purchased our first home from him way 'nineties. So when I called for a valuation on my mother bungalow all these years later! I was so pleased that Robin was still working for Bradleys. As he ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2019
Nov 19,2019
0
people found
this helpful
this helpful
I marketed my property with Bradley's. All of the staff were excellent, especially Joe! He put his all into getting me the best offer out there! He was very helpful, approachable and worked to a high standard, taking care with all the small details.
I ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 19,2019
Oct 19,2019
0
people found
this helpful
this helpful
Smooth purchase Thank you very much for all your assistance in the purchase. Very happy with the service from Bradleys....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2019
Oct 11,2019
3
people found
this helpful
this helpful
Professional, efficient and helpful. Kept me informed and made every effort to find out key information when asked to do so....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2019
Oct 11,2019
2
people found
this helpful
this helpful
Great service particularly with the legal chasing, Cathy kept us informed and manages to prod the solicitors in teh chain to make sure things happened....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2019
Oct 10,2019
2
people found
this helpful
this helpful
Bradley's helped us sell a bit of a niche property in the country it took a while to sell but did eventually for a price we were happy with and they really helped smooth the bumps through an awkward sale and kept us informed with ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2019
Oct 10,2019
1
people found
this helpful
this helpful
Thoroughly professional, courteous and absolutely 'on the case' to ensure that sales/purchases don't stall. From the initial visit - with detailed research of property values in the neighbourhood thoroughly prepared - to the final completion, all the staff did us proud. From our knowledge ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2019
Sep 12,2019
1
people found
this helpful
this helpful
Pleased with the overall service. Where prompt with getting the property on the market. Dealings leading up to the exchange where dealt with efficiently. All staff where friendly and approachable....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2019
Sep 10,2019
10
people found
this helpful
this helpful
I wanted to thank Cathy, Robin and all at Bradleys in Exeter, Guildhall Shopping Centre who have provided an excellent service. Nothing was too much trouble and everything was dealt with quickly and efficiently, whether it was arrangements for viewing the property or dealing with ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2019
Sep 09,2019
0
people found
this helpful
this helpful
I dealt with Ben Stevens who is no longer at North St Exeter. He was efficient, courteous, professional and always available....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2019
Aug 29,2019
3
people found
this helpful
this helpful
All staff were very helpful during the selling process and kept me up to date with any information. I hadn’t sold a house for 26 years so this was very reassuring. Kathy was very understanding and made me feel very supported....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2019
Jul 31,2019
1
people found
this helpful
this helpful
Amazing service, the staff in the North Street Exeter branch were truly brilliant, especially Cathy Nickels, this lady was professional, clearly very experienced in dealing with finding the right buyer, she went to great lengths to ensure our house was well advertised, looked brilliant in ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2019
Jul 19,2019
2
people found
this helpful
this helpful
We have not had the easiest flat sale, we’ve had endless problems BUT Bradleys kept going and kept trying to get things to work for us. Cathy was always just a phone call away and kept in close contact about what was happening. She ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2019
Jul 19,2019
2
people found
this helpful
this helpful
As a first time buyer I really appreciated the support from the team at Bradley’s. Answered my questions quickly and helped with communications between myself and the seller. 5 star service for sure....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2019
Jul 17,2019
1
people found
this helpful
this helpful
I sold my property through Bradley's and I received an excellent service, they communicated well and the whole process was smooth. I used the solicitors that Bradley's provided and they were also brilliant. I would highly recommend the Bradley's Exeter office for a smooth sale....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2019
Jul 17,2019
2
people found
this helpful
this helpful
I can't recommend Bradley's highly enough. Cathy constantly went over and above, to deliver amazing customer service. She was patient, thoughtful, understanding, professional, and even helped entertain our young daughter while my husband and I were otherwise engaged. A brilliant estate agents. We would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Cathy
(264)
Robin
(224)
Neal
(42)
Christian
(19)
Piers
(4)
Marina
(1)
Joshua
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:17 PM 27/10/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in EX4 
Best Estate Agent in Exeter 
