Knutsford, WA16
4.7/5, 78 reviews
97% recommended
0% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“As a first time buyer this has been a shocking ......”

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Nov 28,2016
Minithumbdown
By: 'WA'
Nov 28,2016
3 people found
this helpful
As a first time buyer this has been a shocking experience with this company, and it's not even over yet as I type this.

We bought our first house through Gascoigne Halman Knutsford, and from the moment we went to view the property to this very point, customer service has been none existent and there has generally just been a lack of care throughout the whole process.

Communication to us has been terrible throughout, different staff members have lied to us about processes. We have had to constantly ring up and ask about pretty much everything, and it feels like we have just been fobbed off most of the time, like it's a huge inconvenience.

Even this evening as I type the vendor for the house we now own still has the keys to it and for some reason refuses to drop them off with us. We have literally called the Knutsford office up to 3 times a day recently asking them to contact the vendor and get our house keys but their isn't any urgency at all. Most of the time we call and no one picks up or when we do get through and ask for the staff member looking after our purchase, they always seem to be busy or unavailable. We have even ended up calling the Sale and Wilmslow offices to try and get some sort of help with this, and guess what they said... Why don't you just get the locks changed? Yeah sure guys, we would love to pay for that on top of everything else we have to buy for a new house...

Now I know it's not the companies fault that the vendor is being difficult with the keys, but the lack of helpfulness is a joke...

I could go on about the other problems we have faced with Gascoigne but I don't want to waste anymore of my time with it.

I have no idea how the reviews are so positive on here for this company... for us it's been a shocking start onto the housing ladder and I would never recommend them to anyone. Hopefully when we call up tomorrow(4 days after we have bought the house) we can finally get the keys to the house.
Comment on agent fees
no comment
Was this helpful? Yes
By: Peter Higham Director
Nov 29, 2016
We have spoken with the purchaser regards the alleged comments on our service and she has confirmed it was not written by her and she was happy with the service, therefore we are confused how it has appeared and who placed it.

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Opening Hours
Address

Gascoigne Halman
26 Princess Street
 ,Knutsford
Cheshire
WA16 6BU
01565 750 900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 99% £1,250 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 43 0 30 1 3 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

No Properties

“Gascoigne Halman Knutsford A very big thank......”

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Jul 27,2019
Minithumbup
Paresh
By: 'Paresh'
Jul 27,2019
0 people found
this helpful
Gascoigne Halman Knutsford A very big thank you to all at Gascoigne Halman Knutsford for the professional, and efficient marketing for the sale of my house. The staff were always friendly, enthusiastic and helpful in the sales process, from the beginning to the very end ...
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“I requested information on placing my property on the market ......”

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Feb 26,2018
Minithumbup
By: 'RJC1'
Feb 26,2018
1 people found
this helpful
I requested information on placing my property on the market from both the Knutsford and Holmes Chapel branches. Holmes Chapel failed to respond despite a number of reminders and Knutsford stated we were 'way too far' from any of their offices to warrant proceeding. Our ...
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By: Peter Higham Director
Feb 26, 2018
View all comments (1)
We are not wanting to appear un-helpful but our offices do not cover property sales where you live, therefore we would not be able to help in your sale. I understand we have offered you assistance with your onward purchase if you decide to live in the towns where we do sell property. We wish you all the best in selling. ...

“I have just completed the purchase of a house in ......”

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Jul 28,2017
Minithumbup
Ellie
By: 'Alex'
Jul 28,2017
0 people found
this helpful
I have just completed the purchase of a house in Knutsford that was marketed through Gascoigne Halman. From the initial viewing to the offer and eventual completion, Ellie has been absolutely fantastic. She has been communicative throughout, very swift to follow up on calls and ...
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“As a first time buyer this has been a shocking ......”

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Nov 28,2016
Minithumbdown
By: 'WA'
Nov 28,2016
3 people found
this helpful
As a first time buyer this has been a shocking experience with this company, and it's not even over yet as I type this. We bought our first house through Gascoigne Halman Knutsford, and from the moment we went to view the property to this ...
read full review
Comment on agent fees
no comment
Was this helpful? Yes
By: Peter Higham Director
Nov 29, 2016
View all comments (1)
We have spoken with the purchaser regards the alleged comments on our service and she has confirmed it was not written by her and she was happy with the service, therefore we are confused how it has appeared and who placed it. ...

“Thank You Fay Ravenscroft for keep us inform and your ......”

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Nov 06,2015
Minithumbup
By: 'Richard'
Nov 06,2015
0 people found
this helpful
Thank You Fay Ravenscroft for keep us inform and your help with the solicitors. We will seek your help in future....
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“We recently sold our house through Gascoigne Halman in Knutsford, ......”

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Nov 06,2015
Minithumbup
Louise
By: 'Jane'
Nov 06,2015
0 people found
this helpful
We recently sold our house through Gascoigne Halman in Knutsford, the service was quick and efficient, advice good and the property was sold in 4 days. Fay gave great support to our sellers too, who were disappointed by the poor communication skills of their own agent, ...
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“I rate Andrew for being very honest and spending a ......”

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Sep 10,2015
Minithumbup
By: 'Geoff'
Sep 10,2015
0 people found
this helpful
I rate Andrew for being very honest and spending a good amount of time valuing the house. After that Fay picked it up and was in communication all the time. We felt she was working very hard for us and at all times she was ...
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Comment on agent fees
Always hurts to pay the bill but they found us a buyer within two weeks.
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“The Gascoigne Halman Knutsford office provided an excellent service, and ......”

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Aug 29,2015
Minithumbup
By: 'SW'
Aug 29,2015
0 people found
this helpful
The Gascoigne Halman Knutsford office provided an excellent service, and I found all of the staff I dealt with to be professional, proactive & friendly. GH managed all viewings, and always provided me with feedback on these. Once a sale was agreed, GH provided me with ...
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“Fay at Gascoigne Halman was very organised and kept us ......”

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Aug 28,2015
Minithumbup
By: 'APS'
Aug 28,2015
0 people found
this helpful
Fay at Gascoigne Halman was very organised and kept us informed as our purchase progressed. When Fay was on holiday, Susan then continued the good service....
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“I have sold my property through Gascoigne Halman and would ......”

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Aug 28,2015
Minithumbup
By: 'LK'
Aug 28,2015
0 people found
this helpful
I have sold my property through Gascoigne Halman and would rate their service as excellent. From the valuation rightthe way through to the completion date, I found Andrew and Fay to be very helpful and professional. Throught the process, Fay always kept me informed and ...
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“We have recently purchased a property from Gascoigne Halman, Knutsford ......”

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Aug 20,2015
Minithumbup
By: 'Tessa'
Aug 20,2015
0 people found
this helpful
We have recently purchased a property from Gascoigne Halman, Knutsford and found the experience very positive. Fay kept us updated throughout the process via email with professional summaries and was always helpful and responsive with any queries....
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“found the company very easy to deal with from the ......”

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Aug 07,2015
Minithumbup
By: 'beverley'
Aug 07,2015
0 people found
this helpful
found the company very easy to deal with from the first visit - particularly liked the fact that all the office people came to look at the property so they knew what they were marketing. Found Fay particularly helpful - especially as my conveyancers weren't ...
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“We have sold our house and move next week which ......”

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Aug 02,2015
Minithumbup
Andrew
By: 'Penny'
Aug 02,2015
0 people found
this helpful
We have sold our house and move next week which was only a 3 month process. I felt Andrew Rogers and his team gave us the best advice and communicated well through the process....
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“From the on-set and at the start of the negotiations ......”

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Jul 30,2015
Minithumbup
By: 'DT'
Jul 30,2015
0 people found
this helpful
From the on-set and at the start of the negotiations Fay was a pleasure to deal with. I felt she was always open and honest through the negotiations and I believe Fay was a great facilitator for the two sides. Throughout the purchase Fay kept ...
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“We found all the team to be helpful polite professional ......”

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Jul 11,2015
Minithumbup
Susan
By: 'Jane'
Jul 11,2015
1 people found
this helpful
We found all the team to be helpful polite professional at all times during the sale of our property. Kept us up to date and managed the sale from beginning to end in a very efficient manner. Would be more than happy to recommend to ...
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“We were very satisfied with the service provided by the ......”

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Jul 03,2015
Minithumbup
By: 'S'
Jul 03,2015
1 people found
this helpful
We were very satisfied with the service provided by the estate agent. Ever since we requested viewing, we were always promptly informed & updated. Excellent service....
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“On contacting the Knutsford Office for a preliminary meeting, Andrew ......”

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Jul 02,2015
Minithumbup
Andrew
By: 'KC'
Jul 02,2015
1 people found
this helpful
On contacting the Knutsford Office for a preliminary meeting, Andrew conducted a professional valuation and his recommendation of the sales price proved accurate. Susan Wilson was then appointed as our point of contact and was very approachable and proffesional thoughout the process. Susan was always ...
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“From the minute we got in contact with this agent ......”

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Jul 01,2015
Minithumbup
Susan
By: 'Mrs'
Jul 01,2015
1 people found
this helpful
From the minute we got in contact with this agent they have been extremely professional and dealt with our enquiry immediately. The property we wanted to view only came on Rightmove at 11.00am on the day in question, we asked to view immediately and got ...
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“We have just bought a house through Gascoigne Halman and ......”

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Jun 26,2015
Minithumbup
By: 'Craig'
Jun 26,2015
1 people found
this helpful
We have just bought a house through Gascoigne Halman and Fay has been the glue that held the whole process together. Always on top of things and compromising to ensure everything runs smoothly. We were restricted to when we could move due to the end ...
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“We have used Gascoigne Halman to buy and sell properties ......”

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Jun 01,2015
Minithumbup
Andrew
By: 'Thomson'
Jun 01,2015
1 people found
this helpful
We have used Gascoigne Halman to buy and sell properties in Knutsford. They have always given us a professional ,helpful and friendly service. They have followed up on any inquiries made by ourselves or our prospective buyers immediately . I would recommend them to anyone looking ...
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“We chose gascoinge halman to sell our property as they ......”

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Jun 01,2015
Minithumbup
By: 'Dave'
Jun 01,2015
1 people found
this helpful
We chose gascoinge halman to sell our property as they seemed the most enthusiastic to sell our house. We have been very pleased with them, communication has been brilliant and they have kept us upto date during the process. Fay was always helpful in providing ...
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“Provided a professional service. Happy to accommodate viewings and provide ......”

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May 20,2015
Minithumbup
By: 'Jane'
May 20,2015
0 people found
this helpful
Provided a professional service. Happy to accommodate viewings and provide information. Always accepted or returned your call. Liased well with solicitors....
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Comment on agent fees
N/A. - was purchaser
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“We were fortunate enough to find the perfect property in ......”

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May 19,2015
Minithumbup
Susan
By: 'Happy'
May 19,2015
0 people found
this helpful
We were fortunate enough to find the perfect property in the perfect location with Gascoigne Halman, Knutsford as they have made the whole process of purchasing a house, very enjoyable. The one thing about buying a house which can become stressful is not knowing what ...
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“Adam is professional and very approachable. He has a wonderful ......”

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May 19,2015
Minithumbup
Adam Sibiga
By: 'W'
May 19,2015
0 people found
this helpful
Adam is professional and very approachable. He has a wonderful way with people. His organised approach meant that our property was advertised to let promptly and a tenant secured within a week after completion on the property purchase. He achieved our full asking price and ...
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“I have recently sold my rental property. Susan and Fay ......”

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May 14,2015
Minithumbup
Susan
By: 'Ruth'
May 14,2015
0 people found
this helpful
I have recently sold my rental property. Susan and Fay were very helpful and patient. Their correspondence was excellent and they were knowledgeable. It took a while due to factors beyond their control but I would definately use them again. Thankyou both....
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“I was very impressed by the professionalism of the staff ......”

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May 12,2015
Minithumbup
By: 'Mrs'
May 12,2015
0 people found
this helpful
I was very impressed by the professionalism of the staff at the Knutsford branch of Gascoinge Halman especially Fay Ravenscroft, I was always kept well informed on how the sale was proceeding either by phone or e-mail, in fact most of the time both, I ...
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“Susan and Fay, from the Knutsford office were my main ......”

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Apr 26,2015
Minithumbup
Susan
By: 'Mike'
Apr 26,2015
0 people found
this helpful
Susan and Fay, from the Knutsford office were my main contacts, I found them to be extremely helpful and supportive, and both have a high level of communication skills keeping me informed at all levels, a positive experience. Many thanks!...
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“We have used Gascoigne Halman on 2 other occasions which is ......”

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Apr 23,2015
Minithumbup
Andrew
By: 'Penny'
Apr 23,2015
0 people found
this helpful
We have used Gascoigne Halman on 2 other occasions which is why we went straight back to them to sell our home. Andrew Rogers came to do the initial valuation and then we have dealt with on a daily basis with Fay Carver in the office. ...
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“I had an excellent initial response when asking for a ......”

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Apr 19,2015
Minithumbup
Andrew
By: 'Stephen'
Apr 19,2015
0 people found
this helpful
I had an excellent initial response when asking for a valuation, Andrew carried out the valuation very quickly and got back to me quicker than all other agents. This was important to me as a sign of the companies proactive attitude because I needed to ...
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Comment on agent fees
Money well spent
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“I found the sales team to be really friendly, helpful, ......”

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Apr 13,2015
Minithumbup
By: 'Suzy'
Apr 13,2015
0 people found
this helpful
I found the sales team to be really friendly, helpful, supportive and professional. They were attentive and reassuring and I really valued their phone calls to update on how the sale was progressing °Å¸ËœÅ ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:15 AM 18/08/2014 by Fay Carver

Awards won by Gascoigne Halman, Knutsford WA16 6BU



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