We moved to a flat that had been previously occupied for 10 years by the same family. The flat was entirely refurbished and we moved to a practically brand new place. The premises common area, for which Roger Samuel is responsible, is very well cared after. We have been living in the flat for an year and we haven't had any problems so far. Whenever we have a minor issue the staff at Roger Samuel promptly helps us. I definitely recommend their service.