Nelson's were highly unprofessional and unethical company. with little to no understanding of customer service. A friend and I viewed a property and bid for the property, we agreed on a price and paid a holding cost. 50 metres after walking out of the agency after agreeing the price they rang and told us the landlord was looking for £150 more a month. After a discussion two members of staff become highly aggressive with one claiming he "had a short temper". Awful, awful, awful. Please avoid at all costs!