I approached Townends Ealing to find an accomodation to rent. Robert was extremely helpful in all the stages of my search, he managed to find a suitable studio for me in a very short time, arranged multiple viewings and helped me greatly in writing down the offer to the landlord. After the offer was accepted, he always promptly responded to my doubts and questions. He was greatly helpful, especially because this was my first flat-hunt in London. He never left me alone on this, and I have really appreciated it.
Comment on agent fees
It is very difficult for me to accept the fact that I have to pay for the referencing on myself. Apart from this, fees were high but lower with respect to other agencies I visited.