Homelet & Homesale
Chester, CH1
3.7/5, 19 reviews
68% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction



Property Features


“Hugely impressed by the expertise professionalism of the team at ......”

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Oct 14,2016
Minithumbup
By: 'M'
Oct 14,2016
0 people found
this helpful
Hugely impressed by the expertise professionalism of the team at Homelet - they advertised and rented 2 properties for me this year and their efficient and personal service is second to none. I will definitely be using them again as I feel in very safe hands.
Comment on agent fees
Competitive
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Opening Hours
Address

Homelet & Homesale
18 Grosvenor Street
Chester
Cheshire
CH1 2DD
01244 313 900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £150,000 £280,000
Lettings 100% 90% £675 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 4 5 6 0 0 0 0 1
Areas covered
  • CH1
  • Chester
  • CH2
  • Chester
  • CH3
  • Chester
  • CH4
  • CH66
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings Relocation Agent Network
Latest Properties

No Properties

“Cat and Sophie are great! excellent estate ag......”

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Aug 16,2021
Minithumbup
Sophie
By: 'Claire'
Aug 16,2021
0 people found
this helpful
Cat and Sophie are great! excellent estate agents, very helpful and organised. pleasure to deal with the only pleasant experience I've ever had with an estate agent company. Many thanks !...
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“Really good experience. Nice people....”

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Jul 09,2021
Minithumbup
By: 'Peter'
Jul 09,2021
0 people found
this helpful
Sold two flats with them (mine and my girlfriend's) when we moved in together. We saw a few agents and they were the best value - not to hard sell and the valuations were sensible. Both flats sold quickly. We had a few occasions to ...
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“First class estate agency. Couldn’t disagree......”

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Jan 18,2021
Minithumbup
Ashley
By: 'philip carson'
Jan 18,2021
0 people found
this helpful
First class estate agency. Couldn’t disagree more with the last person to leave a review. Lisa, Ashley and their team are top drawer. Hugely Knowledgeable of the local market, efficient and professional in their approach, friendly, helpful and approachable. Most importantly very successful. Sold ...
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“Worst Estate Agents in Chester-avoid!...”

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Jan 02,2021
Minithumbdown
By: 'Disgusted!'
Jan 02,2021
0 people found
this helpful
Worst estate agents in Chester - avoid!! We’ve had nothing but hassle from this company, from the time our tenancy started 10 years ago. Have to be chased for months, going into years to complete anything. Always fobbed off with pathetic excuses. I suffer from ...
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“Reliable and professional...”

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Mar 05,2020
Minithumbup
Lucy
By: 'Ana'
Mar 05,2020
0 people found
this helpful
Lovely, professional team all around, but I cannot recommend Lucy highly enough - she’s been visiting us for years, she has always been very thorough and reliable. Thank you....
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“Great letting agent...”

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Mar 04,2020
Minithumbup
By: 'Sweeney'
Mar 04,2020
0 people found
this helpful
I would fully recommend Homelet, They really do go the extra mile. I've used a number of agents in the past to let my properties out and Homelet are by far the best. Thank you...
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“All Round First Class Service...”

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Feb 24,2020
Minithumbup
megan
By: 'Rod'
Feb 24,2020
0 people found
this helpful
I've been using Homelet to manage my six bed HMO for the past 18 months and can't fault the service provided by the team. When rooms have become available quality new tenants have been quickly sourced with full checks completed. I receive regular legislative updates from ...
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“Ashley Hope is probably the best agent in tow......”

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Sep 27,2019
Minithumbup
Ashley
By: 'Mari'
Sep 27,2019
0 people found
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Ashley Hope is probably the best agent in town, I appreciate his honesty and integrity, his helpfulness exceeds any expectations...
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“Most helpful agent I've used...”

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Sep 23,2019
Minithumbup
Sophie
By: 'Hannah'
Sep 23,2019
0 people found
this helpful
Thank you Homelet for being genuinely the easiest and most helpful estate agent I've ever had to deal with (over the last 10 years)! Fantastic service....
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By: Lisa Curran
Sep 23, 2019
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Thanks Hannah for the awesome review. Much appreciated ? ...

“We have rated Homesale service as excellent a......”

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Jul 11,2019
Minithumbup
megan
By: 'Pauline'
Jul 11,2019
0 people found
this helpful
We have rated Homesale service as excellent as it was a difficult sale for us. Our father's house being sold after he had passed away which had also been our mothers home and our family home since we were very young. Ashley in particular was ...
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“Ashley & the team - brilliant!...”

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Jul 06,2019
Minithumbup
Dan
By: 'Dan'
Jul 06,2019
0 people found
this helpful
Sold a property in Chester - Ashley was the agent dealing - fantastic service! A great team behind him in the office too, the whole team did a great job, helping with advice on work to do on the property before advertising, showing potential buyers ...
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“Marketing and sale of property...”

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Apr 26,2019
Minithumbup
Ashley
By: 'Faye'
Apr 26,2019
0 people found
this helpful
I have recently sold my property through these Agents . Ashley was professional throughout, helpful and a thoroughly nice guy . I recommend them to anyone wanting selling Agents who are prepared to go that extra mile and do their homework....
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Comment on agent fees
Value for money
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“Worst estate agents in Chester - avoid!...”

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Feb 08,2019
Minithumbdown
By: 'Disgruntled'
Feb 08,2019
1 people found
this helpful
I've had nothing but hassle from this company since the application process started. Have to be chased for months to complete anything. Always fobbed off with pathetic excuses. I'm pregnant and the owner's solution to issues in the house that are causing me a huge ...
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Comment on agent fees
All fees from estate agents are too high. Homelet are no exception.
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“I rented via Homelet and moved from the rental on ......”

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Feb 06,2018
Minithumbup
By: 'LDavies'
Feb 06,2018
0 people found
this helpful
I rented via Homelet and moved from the rental on Sunday. My full deposit just landed in m bank with a thank you. After a few bad experiences with agents withholding deposits I am so happy that the process with Homelet has been smooth and ...
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Comment on agent fees
Fees were fair
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“Was sent on a wild goose chase looking for a ......”

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Nov 16,2017
Minithumbdown
By: 'L'
Nov 16,2017
1 people found
this helpful
Was sent on a wild goose chase looking for a house number that did'nt exist! Did'nt bother to phone me to ask if I was Ok or on my way etc!...
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By: Lisa
Nov 18, 2017
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I am sorry to hear that you have had an issue with a viewing. Please would you call me. I'd love to help 07974145566. Thanks Lisa Curran ...

“Well Well!! ...By chance this page came across my path ......”

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Nov 09,2017
Minithumbdown
By: 'Cat'
Nov 09,2017
1 people found
this helpful
Well Well!! ...By chance this page came across my path today, and glad it did! Never returned our deposit . Although our rent was paid consistently on time every month and we gave notice correctly, The house was in a very poor state and had black ...
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By: Cody
Jan 04, 2021
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OMG, the landlord wasn’t Samantha Preston by any chance, was it?! Exactly the same for us, 10 years of hell from this agent. The landlord was friend/family of this agent! The lies they are now telling about the property, trying to make out we have done damage..these are things we have brought to their attention & were not repaired!!! ...

“Hugely impressed by the expertise professionalism of the team at ......”

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Oct 14,2016
Minithumbup
By: 'M'
Oct 14,2016
0 people found
this helpful
Hugely impressed by the expertise professionalism of the team at Homelet - they advertised and rented 2 properties for me this year and their efficient and personal service is second to none. I will definitely be using them again as I feel in very safe hands....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes

“Our situation was that we needed to move quickly with ......”

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Jan 22,2014
Minithumbdown
By: 'Chris'
Jan 22,2014
2 people found
this helpful
Our situation was that we needed to move quickly with my wife pregnant. We had an offer accepted on a property (owned by the agent's mother) and were told by the agent that the vendor was keen to sell to us. We were then advised ...
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What agent could do to change your mind?
The agent was too close to the vendor (related) and behaved in an unprofessional manner, changing the goalposts constantly. In the end I felt like I had been used to encourage other buyers to bid on the property e.g. there is an offer on the table and you will need to be quick etc.
Attached Filesnbsp;
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By: Lisa
Jul 21, 2014
View all comments (1)
Mr and Mrs Smith, I am so sorry that you are unhappy with the service received by Homesale. We strive to achieve the highest levels and Caren who dealt with you back in September recalls the unfortunate circumstances that lead to you losing the prospective purchase. I believe you viewed the property and promptly offered a price that was lower than the vendor wanted although the vendor did agree to the potential sale subject to it staying on the market until we received proof of funds an ...

“Difficulty getting bond back.Always had to chase them, communication ......”

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Aug 22,2013
Minithumbdown
By: 'Carl'
Aug 22,2013
2 people found
this helpful
Difficulty getting bond back. Always had to chase them, communication very poor. Never did any jobs we asked of them (despite verbally agreeing)....
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By: Lisa
Jul 21, 2014
View all comments (1)
We welcome your feedback and apologise if your deposit took longer than expected. We have reviewed the deposit files and would appreciate more information so I can respond more specifically. Please feel free to contact me directly to discuss this or any other issues Many thanks Lisa - 07974145566 ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:39 AM 25/09/2019 by Lisa

Awards won by Homelet & Homesale, Chester CH1 2DD



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