67% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 14,2016
Nov 14,2016
7
people found
this helpful
this helpful
Recently purchased a property in Sydenham and Robinson Jackson were so unhelpful I felt compelled to write this review! The worst in the area by a mile!
They are rude, unhelpful, surly and ill informed. I will give them the benefit of the doubt and describe them as fools rather than assume their nonsense was a deliberate lie.
Demanded I spoke to their mortgage adviser (I work in banking and get preferential rates - still insisted I see their adviser before I could view a property) the property was barely as described, the clown showing me around had no idea what was and wasn't included (eg: white goods - it's a fairly basic question)
If you want to be treated like an inconvenience by a bunch of morons who misguidedly think they are above you in some way, then these are the mob for you! Thank god I found my new home via a competent and professional agent and not these cowboys!
They are rude, unhelpful, surly and ill informed. I will give them the benefit of the doubt and describe them as fools rather than assume their nonsense was a deliberate lie.
Demanded I spoke to their mortgage adviser (I work in banking and get preferential rates - still insisted I see their adviser before I could view a property) the property was barely as described, the clown showing me around had no idea what was and wasn't included (eg: white goods - it's a fairly basic question)
If you want to be treated like an inconvenience by a bunch of morons who misguidedly think they are above you in some way, then these are the mob for you! Thank god I found my new home via a competent and professional agent and not these cowboys!
Comment on agent fees
No idea
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Latest Reviews
22nd Jun 2022
reviewed by 'aniko'
16th Oct 2018
reviewed by 'George'
10th Aug 2018
reviewed by 'Elena'
14th Nov 2016
reviewed by 'Lucky'
Opening Hours
Address
Robinson Jackson Partnership
256 Kirkdale
Sydenham,London
Greater London
SE26 4NL
020 8776 6660
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £250,000 | £700,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 0 | 1 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 22,2022
Jun 22,2022
1
people found
this helpful
this helpful
Just called the branch of Sydenham to get some details of one of their property in Sydenham and when I made a comment on the lease 95 years being too low for me got an answer that we're selling properties of 85 years and good luck with ...
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Apr 16,2019
Apr 16,2019
0
people found
this helpful
this helpful
Good sales result and good support throughout the transaction in this ever challenging market.
Thanks to Sapphire and Rob that went above and beyond even delivering a couple of documents showing their commitment in helping their customers....
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Comment on agent fees
Fair
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Oct 16,2018
Oct 16,2018
0
people found
this helpful
this helpful
All the team were very professional, approachable and pleasant to deal with at all times. Special mention about Saphire, her tenacity at challenging stages during the process was excellent and she couldn't have been more professional and supportive throughout the process. Thank you very much ...
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Aug 10,2018
Aug 10,2018
0
people found
this helpful
this helpful
R&J have been professional during the process of buying my house. They were patient, always reliable and very professional. They help during all process and answered all my questions....
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Comment on agent fees
I did not pay any fee because I was buying.
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Aug 05,2017
Aug 05,2017
0
people found
this helpful
this helpful
The market had changed, a difficult sale with issues on the buyers chain, up stepped Saphire, negotiated between all parties concerned, tenacious in her quest to acheive for all parties. Saphire made the process happen, in fact all staff at Sydenham were professional but Saphire ...
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Comment on agent fees
Acceptable fees
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Nov 14,2016
Nov 14,2016
7
people found
this helpful
this helpful
Recently purchased a property in Sydenham and Robinson Jackson were so unhelpful I felt compelled to write this review! The worst in the area by a mile!
They are rude, unhelpful, surly and ill informed. I will give them the benefit of the doubt and ...
read full review
read full review
Comment on agent fees
No idea
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Yes
Jul 15,2015
Jul 15,2015
1
people found
this helpful
this helpful
My offer was accepted at the beginning of May and their...
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Feb 06, 2016
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(2)
Dear Patty
We have looked through our records and no one with your name has ever registered with us or agreed an offer on any properties through us. We have never had a complaint of this nature either. We are not sure whether this is a genuine post.
Please get in touch with us so that we can verify your complaint and resolve the matter for you.
We have very high standards and we are very approachable, please do get in touch.
Kind regards
Robert Wright
Robinson Jackson ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:56 AM 07/01/2020 by Amie Edwards
