“What an awful experience! I saw a house for sale ......”
1 Star Review
Nov 10,2016
By:
'Kim'
Nov 10,2016
Branch: Liverpool, 32 Allerton Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L18
Branch: Liverpool, 32 Allerton Road
Sales (Prospective customer)
Postcode: L18
17
people found
this helpful
What an awful experience! I saw a house for sale with good moves, arranged a viewing and put in an offer during the viewing. That was on Saturday... I have sold my house so I'm in a good position as a buyer. Having not heard i went into the office Monday afternoon, apparently they 'had just' got of the phone from the vendor and would get back to me. On Wednesday evening I still hadn't heard anything so rang them back. I was then informed that another offer had been put in and had been accepted!!! They didn't even bother to ask me if I would increase my offer! So in effect they have potentially lost a better offer through a lack of communication. When I challenged Jane about this lack of communication to say she was rude is an understatement. Hence I will not deal with this estate agents again, potentially losing any future customers of there's my custom. As I felt aggrieved I went to the ombudsman only to find out that they are not actually signed up!!! So in effect they can do whatever they want and customers have no redress...just be aware, and dont say you weren't warned.
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