“We rented a property through Harbourside in September 2015 for one ......”
1 Star Review
Nov 08,2016
By:
'S'
Nov 08,2016
Branch: Bristol, 46 College Green
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: No
Postcode: BS3
Branch: Bristol, 46 College Green
Lettings (as a Tenant)
Rent PCM: £975
Postcode: BS3
7
people found
this helpful
We rented a property through Harbourside in September 2015 for one year. From the start we struggled with damp in the property and Harbourside were less than helpful in assisting us, it took several calls and emails at a time to get any kind of response from them. The damp issue was not resolved during our tenancy and as a result we chose to leave. At the end of the tenancy, we found Harbourside to be extemely obstructive about our deposit return and we then found that the landlord was claiming some of it for loss and damages, needless to say these claims were ridiculous, any damage was due to the ongoing damp issue. After several weeks of back and forth, during which Harbourside were continuously unhelpful, we took the claims to an independent dispute service and we won our deposit back. Having also discovered that our landlord was in fact the owner of Harbourside Property, it became very clear that Harbourside's Property Management team were not acting independently as they had claimed during the back and forth about our deposit. I would highly recommend avoiding this letting agency who are clearly more interested in their landlords and their own back pockets than building good relationships with good tenants.
Comment on agent fees
Overpriced for terrible service
7
people found
this helpful
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