Like insurance companies, you only get to know how good an estate agent is until something doesn't go to plan. I've just been through a tricky sale process and both Guy and Wilson worked tirelessly to get the deal pushed through. I was always able to contact one of them, and they never failed to return a call quickly if they happened to be out of the office at the time. I was buying a property at the same time and they dealt honestly and impeccably with the vendor & their solicitors as well as my buyer and his, which likely kept me from losing my purchase. I would not hesitate to recommend them.