There are three agents in this office all of whom were very helpful, easy to contact and and seemed to work hard to make things go smoothly.
Unfortunately the office deals with Countrywide for solicitors and mortgage brokers. The solicitors who were acting on behalf of the vendors seems very disorganised, causing delays and on two occasions seemed to think we were trying to sell a house when we were infact buying. We also felt the mortgage broker, although friendly, misled us with the costs. Correct there is no mortgage fee but there is an advice fee of £250 when taking out the mortgage - not that we were told about this until we were too far down the line to change without causing delays. Very unhappy customer.