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Nov 02,2016
Nov 02,2016
8
people found
this helpful
this helpful
Where do I start? Since we started our contract with this agency we have had a problem after the other. They did not provide keys for all our house member when we moved in, and expected us to pay to get a copy of our room's key. They never reply to our calls or emails, in fact it is near impossible to get in touch with them. They simply ignore any problems we face them with. From the start of our tennancy they have tried to scam us multiple times and charge us extra on various occasions. The staff is rude and unprofessional. When my house mate when in the office to try and speak to someone (after they sent someone to fix a massive leak and left it mid job) they said, and I quote, You are a student, who do you think you are? and sent him away. For being a company called StudentDigz, or StudentHaus, I find that is an unacceptable way to deal with your customers. Not to mention that they still haven't provided fire safety in our house after near four months of moving in, and that, as far as I know, it's illegal. They are always happy to charge us extra, for example a member of our house was charged 40£ because she forgot to add 0.33p to the rent payment. It is ridiculous that an agency representing students would charge so much. I myself am still waiting to be refunded after they charged me extra on the first month's rent, but obviously it is impossible to get in touch with them as they never reply to emails, and simply hang up on you because their business is all run by email. I still haven't mentioned the state we found the house in when we moved in. There was mold and rubbish everywhere, and none of the windows had blinds on (bathroom inc.) The room doors have got sketchy auto locks, and the agency expects us to pay for a locksmith if they break and lock us out (which happens frequently due to the poor job they did on those locks).
So, watch out students, keep away from StudentDigz or StudentHaus.
So, watch out students, keep away from StudentDigz or StudentHaus.
Comment on agent fees
Their pricing is quite expensive to start with, compared to the many other student house agencies, but mostly they add charges whenever they can, and it is impossible to argue against it as they do not reply to your email and keep charging you for each day that passes.
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Latest Reviews
4th Nov 2016
reviewed by 'Shocking'
2nd Nov 2016
reviewed by 'Giacomo'
11th Apr 2016
reviewed by 'matida1811'
Opening Hours
Address
StudentDigz
Innovation Forum, Unit 107, 51 Frederick Road
Salford,Manchester
Greater Manchester
M6 6FP
0161 743 3645
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £355 | £355 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- M3
- M14
- M6
- M16
- M7
- M24
- M1
- M2
- M18
- M19
- M20
- M21
- M22
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Nov 04,2016
Nov 04,2016
9
people found
this helpful
this helpful
Worst experience ever, house left filthy by previous tenants, old bedding, rancid deep fat fryer, bins overflowing. Broken lock never fixed, any maintenance completed is always charged to the tenant. Feel bullied and not listened to....
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Comment on agent fees
Terrible as you get nothing from them
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Nov 02,2016
Nov 02,2016
8
people found
this helpful
this helpful
Where do I start? Since we started our contract with this agency we have had a problem after the other. They did not provide keys for all our house member when we moved in, and expected us to pay to get a copy of our ...
read full review
read full review
Comment on agent fees
Their pricing is quite expensive to start with, compared to the many other student house agencies, but mostly they add charges whenever they can, and it is impossible to argue against it as they do not reply to your email and keep charging you for each day that passes.
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Yes
Apr 11,2016
Apr 11,2016
5
people found
this helpful
this helpful
Do not go near this letting agent. The agent who showed us around the property seemed reasonable and understood our financial situation as students; this was in February 2016. He assured us that we could pay the remaining holding fee when our loan came in April ...
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What agent could do to change your mind?
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your depositAttached Filesnbsp;
Comment on agent fees
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your deposit
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please speak to a member of staff representing Student Digz Manchester Ltd
Last updated at 11:44 AM 03/09/2015 by Edouard Clark
