“Absolutely horrendous organisation! I have dealt with the Stockton Heath, ......”
1 Star Review
Nov 02,2016
By:
'Clare'
Nov 02,2016
Branch: Warrington, 66-70 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WA7
Branch: Warrington, 66-70 London Road
Lettings (as a Tenant)
Postcode: WA7
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Absolutely horrendous organisation! I have dealt with the Stockton Heath, Warrington branch and never in my life have I come across such an unorganised, unprofessional outfit. We had to wait two weeks for the main front door key to the apartment block; when I rang and called into the branch neither of the staff members could locate the key including the agent, Steph I believe her name was, who we dealt with. I had to pester the company that manage the properties for a set of keys. On account we could not gain access to the apartment for two weeks we were still obviously paid the rent, the two weeks rent has been requested back, no such luck as they are blaming the actual property landlord! The washing machine is completely broken beyond repair; this has been going on since the start of October and their Manchester branch deals with repairs; I have spoken with Gemma Burke there who is just as incompetent and unprofessional as the Stockton Heath team. No idea what they are doing, had to pester and pester to get anything done. Still waiting for the replacement washing machine with a two year child in home. Do not use this agency
Comment on agent fees
The fees would not be an issues if the their service was half decent!
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