“I chose Alessandra as she is the manager of the ......”
1 Star Review
Oct 31,2016
By:
'Kostis'
Oct 31,2016
Branch: London, First Floor, 3-5 Globe Road
Services: Lettings (as a Tenant)
Rent PCM: £780
Would you recommend?: No
Postcode: E15
Branch: London, First Floor, 3-5 Globe Road
Lettings (as a Tenant)
Rent PCM: £780
Postcode: E15
5
people found
this helpful
I chose Alessandra as she is the manager of the Stratford department.
Customer service is terrible and they only care about taking your money. I have been left without facilities like oven for 5 weeks and no washing machine for 8 weeks. No compensation was given for that. I still paid fully my rent. Also, the way I was treated I believe was not fair and was totally unproffesional and rude. No one is taking responsibility for anything in there and if you stop complaining they think that the work is done (eg I stopped complaining about the washing machine, because i got tired after 6 weeks without one and on the 7th week I emailed them and they said they thought it was fixed).
Also, They hardly ever reply on the emails and my deposit is still not secure after 2 months of staying there.
Don't ever go there or you will regret it.
Comment on agent fees
Good
5
people found
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