Settle, BD24
4.9/5, 53 reviews
100% recommended
92% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Homepage : J.R Hopper - Estate Agents in North Yorkshire

“Staff members at Hoppers, Settle were helpful, efficient and went ......”

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Oct 31,2016
Minithumbup
Andrew
By: 'Mikie F'
Oct 31,2016
0 people found
this helpful
Staff members at Hoppers, Settle were helpful, efficient and went out of their way to smile - not always easy during house sales and purchase. We bought and sold through Hoppers at the same time.
The staff went out of their way to communicate, advise and help with the whole painful process.
Comment on agent fees
As expected
Was this helpful? Yes

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Opening Hours
Address

J R Hopper & Co
2 Church Street
Settle
North Yorkshire
BD24 9JE
01729 825311

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £32,750 £460,000
Lettings 100% 99% £375 £830
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 0 25 0 23 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

No Properties

Images & Videos

“Pam is simply the best....”

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Aug 10,2018
Minithumbup
Pam
By: 'Margaret'
Aug 10,2018
1 people found
this helpful
Pam is absolutely brilliant. Her communication with us at all times through a very long process of selling our house has been outstanding. I am sure that it was down to Pam going the extra mile and using her excellent skills that the house has ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Brian Carlisle
Aug 12, 2018
View all comments (1)
Dear Margaret. I am delighted that Pam and our Settle team helped your move to a succesful conclusion. The whole company strives to get that sort of result and response with every client. It is lovely to to hear that it is appreciated. Thanks again. If you know anyone else who needs help with a move, please pass them to Pam and the team. ...

“Excellent service...”

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Jul 08,2018
Minithumbup
Andrew
Pam
By: 'Yvonne & Norman Reynolds'
Jul 08,2018
0 people found
this helpful
We have nothing negative to say about the staff, Andrew, Pam, James and Natalie,who recently dealt with the sale of our property. We were kept well informed at all times, and nothing was ever too much trouble for them. They were friendly, polite and ...
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Comment on agent fees
Very fair,
Was this helpful? Yes

“Top Class Service...”

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Apr 06,2018
Minithumbup
By: 'Graham and Wendy Bates'
Apr 06,2018
0 people found
this helpful
Excellent service from the Settle team from beginning to end from Andrew's initial knowledge and expertise in valuing and marketing our house to the professional, calm and friendly way that James, Pam and Natalie liaised with us.Exemplary customer service and we wouldn't hesitate in ...
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Comment on agent fees
We negotiated a set fee which was acceptable to us.
Was this helpful? Yes

“Very Smooth Transaction...”

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Mar 21,2018
Minithumbup
James
By: 'Lynn Albutt'
Mar 21,2018
0 people found
this helpful
Our dealings with all staff at J R Hopper was very pleasant & professional. James was an excellent liaison between us and the vendors and the whole experience was straightforward and stress free....
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Comment on agent fees
Good
Was this helpful? Yes

“Patience...”

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Mar 21,2018
Minithumbup
Andrew
James
By: 'Mr M Smith'
Mar 21,2018
0 people found
this helpful
I cannot fault the Staff in Settle for the service they provided for me & the patience they showed during a rather protracted move. First time I have sold a property & should I need to again, I wouldn't hesitate to use them again & recommend them highly ...
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Comment on agent fees
Fair & clearly laid out from the start.
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“The best estate agents in the Dales...”

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Mar 20,2018
Minithumbup
Andrew
James
By: 'Andrew and Elaine'
Mar 20,2018
0 people found
this helpful
We have bought and sold a number of properties over the last 20 years, always in search of the ideal estate agent. Working with Andrew, James, Natalie and Pam has been a revelation and if like us you are looking for the ideal estate agent then ...
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Comment on agent fees
We found the fees to be comparable to others.
Was this helpful? Yes

“We have retired to North Yorkshire, moving from Kent. Over ......”

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Dec 13,2017
Minithumbup
Natalie
By: 'Mr and Mrs Millen'
Dec 13,2017
1 people found
this helpful
We have retired to North Yorkshire, moving from Kent. Over many weekend visits to Yorkshire to find our ideal property Natalie accompanied us on severeal visits. She was very friendly and most helpful regards any queries we had .Once we found our dream cottage Natalie ...
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Was this helpful? Yes
By: Brian Carlisle
Jan 10, 2018
View all comments (1)
Dear Mr & Mrs millen. Thankyou! Those kind words mean a lot to me and my staff. We strive to help people move, and Natalies actions are typical of what we aim for at Hoppers. i hope you will be very happy in your new home, and please let us know if you have any friends in kent who wish to move, as we can put them in touch with agents in the Relocation Agent network who are equally helpful. ...

“We have been impressed with the service from Hoppers. Everyone ......”

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Sep 07,2017
Minithumbup
Pam
Andrew
By: 'Selsider'
Sep 07,2017
0 people found
this helpful
We have been impressed with the service from Hoppers. Everyone was helpful, Brian, Andrew, James, Natalie, Amy and especially Pam who oversaw the whole sale and rent-back process. Pam went out of her way even on days off to make sure things were progressed promptly. ...
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Comment on agent fees
Just about acceptable, though marginally higher than the competition. Better rates are available in more built up areas but we are in a rural setting. We chose personal local service over internet based cheaper conveyancers and we think it paid off.
Was this helpful? Yes

“I would like to thank all the staff at Hoppers ......”

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Jul 07,2017
Minithumbup
Pam
By: 'J&M Frik'
Jul 07,2017
0 people found
this helpful
I would like to thank all the staff at Hoppers especially Pam for their commitment and support. Five star service....
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Comment on agent fees
Reasonable fee considering the time and support provided over almost a year.
Was this helpful? Yes

“Our dealings were with Hoppers in Settle, and in particular ......”

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Jun 20,2017
Minithumbup
Andrew
By: 'James & Kate'
Jun 20,2017
2 people found
this helpful
Our dealings were with Hoppers in Settle, and in particular Andrew Wilson who handled our purchase. I have nothing but praise for the way Andrew conducted himself throughout the process from initial viewing, through to completion. Andrew was courteous, prompt, an excellent communicator and gave ...
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Comment on agent fees
N/A as we were purchasing
Was this helpful? Yes
By: Brian Carlisle. Director
Jun 21, 2017
View all comments (1)
James. Thankyou for the positive comments. All the team at Hoppers strive to give that level of service and its great when it happens and is recognised. look forward to lots more recommendations from your friends and connections. ...

“I found the staff at Hoppers very helpful and friendly. ......”

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May 30,2017
Minithumbup
James
Pam
By: 'Bob Lake'
May 30,2017
1 people found
this helpful
I found the staff at Hoppers very helpful and friendly. It is to their credit they sold us this particular property as it wasn't initially on our list of viewings....
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Comment on agent fees
no comment
Was this helpful? Yes

“Very good service, good at communicating with us on the ......”

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Apr 21,2017
Minithumbup
Andrew
By: 'A Swinscoe'
Apr 21,2017
1 people found
this helpful
Very good service, good at communicating with us on the viewings. Quite a quick sale. We were very happy and would recommend them again....
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Comment on agent fees
Competitive Fees
Was this helpful? Yes

“Hoppers did all we could of expected to help us ......”

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Feb 17,2017
Minithumbup
Andrew
By: 'Jr'
Feb 17,2017
0 people found
this helpful
Hoppers did all we could of expected to help us sell by marketing to and encouraging prospective buyers. All good....
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Comment on agent fees
not the cheapest service but I think we had good value for money.
Was this helpful? Yes

“Hoppers did all we could of expected to help us ......”

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Feb 16,2017
Minithumbup
Andrew
By: 'Jr'
Feb 16,2017
0 people found
this helpful
Hoppers did all we could of expected to help us sell by marketing to and encouraging prospective buyers. All good....
read full review
Comment on agent fees
not the cheapest service but I think we had good value for money.
Was this helpful? Yes

“We received a professional, helpful and friendly service from both ......”

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Jan 09,2017
Minithumbup
Andrew
James
By: 'Sorted'
Jan 09,2017
0 people found
this helpful
We received a professional, helpful and friendly service from both Andrew and James. We would certainly recommend the Settle branch of Hoppers to those seeking or selling property....
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Comment on agent fees
Not applicable as we were buying.
Was this helpful? Yes

“Both Andrew and James were amazing with giving me all ......”

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Dec 21,2016
Minithumbup
Andrew
James
By: 'Katie'
Dec 21,2016
0 people found
this helpful
Both Andrew and James were amazing with giving me all the information that I needed as well as helping me with any questions I had they both were polite and welcoming, amazing staff!...
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Comment on agent fees
More expensive then other places I went to
Was this helpful? Yes

“Lisa was our first point of contact and was especially ......”

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Dec 12,2016
Minithumbup
Andrew
By: 'Appreciative Sellers'
Dec 12,2016
0 people found
this helpful
Lisa was our first point of contact and was especially friendly and helpful in the first instance. Andrew was supportive throughout. There were some very frustrating moments in the process of selling our cottage in Settle; Andrew was calm, patient and professional at all times. ...
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Comment on agent fees
The fees seem possibly a little on the high side. However, the agents helped us to achieve the best possible price for the property. They also managed all viewings and, because we live some distance away, helped us with some practical matters to do with the cottage, which we very much appreciate.
Was this helpful? Yes

“Sue deals with both our residential lets and always keeps ......”

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Nov 11,2016
Minithumbup
By: 'Emmap'
Nov 11,2016
0 people found
this helpful
Sue deals with both our residential lets and always keeps us informed and acts in a promt and professional manner...
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Comment on agent fees
Average for fees
Was this helpful? Yes

“Staff members at Hoppers, Settle were helpful, efficient and went ......”

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Oct 31,2016
Minithumbup
Andrew
By: 'Mikie F'
Oct 31,2016
0 people found
this helpful
Staff members at Hoppers, Settle were helpful, efficient and went out of their way to smile - not always easy during house sales and purchase. We bought and sold through Hoppers at the same time. The staff went out of their way to communicate, advise ...
read full review
Comment on agent fees
As expected
Was this helpful? Yes

“I approached J R Hopper & co because of the quality ......”

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Oct 16,2016
Minithumbup
Andrew
By: 'Dave Wilson'
Oct 16,2016
0 people found
this helpful
I approached J R Hopper & co because of the quality of photographs and I was not disappointed. I have particularly liked being kept up to date via email regarding viewings and feedback from viewings. It has been a pleasure dealing with, in particular Andrew Wilson ...
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Comment on agent fees
Life always seem expensive to me but in this instance they were reasonable compared with other high street agents
Was this helpful? Yes

“Both Lisa and Andrew were always very polite, professional and ......”

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Aug 10,2016
Minithumbup
Andrew
By: 'Thomas Croll'
Aug 10,2016
0 people found
this helpful
Both Lisa and Andrew were always very polite, professional and efficient. Working with them was a pleasure. They are an asset to your organisation...
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Comment on agent fees
Very reasonable
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“Andrew started the process of our house sale including taking ......”

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Jun 10,2016
Minithumbup
Andrew
By: 'Linda'
Jun 10,2016
0 people found
this helpful
Andrew started the process of our house sale including taking the photos of which were excellent and showed the house off to its best, throughout the whole process he was helpful, friendly and very efficient. As the the sale progressed Lisa became involved and again ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“A smooth, efficient service delivered a quick sale. Lisa and ......”

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Jun 10,2016
Minithumbup
Andrew
By: 'Joy Waddington'
Jun 10,2016
0 people found
this helpful
A smooth, efficient service delivered a quick sale. Lisa and Andrew were reliable, friendly, efficient and did what they said they would do!...
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Comment on agent fees
Expensive compared to other local agents.
Was this helpful? Yes

“We could not recommend Hoppers and especially Lisa more highly. ......”

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May 27,2016
Minithumbup
By: 'Wilson Dorset'
May 27,2016
0 people found
this helpful
We could not recommend Hoppers and especially Lisa more highly. Outstanding personal service and professionalism. We have dealt with many estate agents over the years and the service provided by Lisa has been second to none. Thank you....
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Comment on agent fees
N/A
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“The entire thought of moving to a completely new area (6 ......”

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May 11,2016
Minithumbup
Andrew
By: 'Sam Nutbeen & Nathan Fallaize'
May 11,2016
0 people found
this helpful
The entire thought of moving to a completely new area (6 hours away from old home) was an exciting but scary adventure. I made first contact with Andrew over the phone and unlike many agents, he couldn't have been more helpful and kind on the phone. ...
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Comment on agent fees
Did not pay any.
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Staff picture Brian
(3)
Staff picture Andrew
(29)
Staff picture James
(6)
Staff picture Natalie
(5)
Staff picture Pam
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:30 AM 09/11/2017 by allAgents

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J R Hopper & Co

Branch - Settle, BD24