This lettings has let us down at every point possible. Me and my partner had to arrange the viewing after being left sat outside the property and no member of staff turning up. We then had to change our own details to the gas and electric board after being told that they would sort everything. The staff here had taken our bank details to take the payment for the rent and then left us threatening messages that we had not paid the rent on time. Failure to contact us back at any point possible after demanding a member of staff to get back to us, these are some of many problems going on and i think Keybanks are thee worst letting agency I have ever came across and would advise anyone to steer clear as we are still being badly treated!!!