Mar 23,2012
By: 'Habs'
Mar 23,2012
343 people found
this helpful
i am a student looking around for a decent place in LBTH. i went in to ask few questions and possible recommendation if they can offer. I was so treated badly, as if they were some sort of Lord of the Universe. they just responded in rude manners, made me feel like i was so little, worthless, good for nothing! this is ridiculous. i responded in back in good manners and not making it worse by putting my voiceup.
it just seems so true that others have been treated the same before me. some have went through all the stages of paying them then getting muddled up over the money issues. so it is true that this estate agent is completely a scam sitting in a corner of a busy road. i hope people look at reviews first then deciding to step in.
Was this helpful? Yes
By: Customer Services
Apr 30, 2012
We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could be forward your comlaint to our customer service department ( we assure you this will be looked into in detail.

Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you.

Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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