At first this estate agents were helpful and friendly... Then the cracks started to show... Starting with the Agents not being able to give us a second veiwing of the property in which we had agreed to rent with... 3 weeks it too us and the second viewing that we had was the day before our move in date... so moving day all fine and cheery then.. as soon as they get the money... they dont want to know... the property has bad damp, smells and was absolutely filthy!
Now we have been living in the property for a month we have done a little decorating and given the house the tLC which it deserves as its a lovely house... So .. our rent is due at the end of the month.. asking numerous times for the rent to be taken on the 1st of every month The girl at haart completely avoided my questions bearing in mind ive emailed her on 9 different occasions regarding this, also Bank details givene to us are fo a completely different property! So how only has this leaked their datat protection act but they have given out quite carelessly bank account details for another lanlord! The maintenance department are hopeless! I called them on the 6th March in regards to the pull cord for the bathroom light being broken... its the 22nd now and i still have heard nothing!!
Will not be using this estate agent again!!