During my dealing with Daniela La Sala, I found her to be courteous at all times, knowledgeable, confident, innovative and constructive.
The property had been on the market for letting for some time; in spite of her hard work showing the flat to potential tenants a few times weekly, there were no takers because the asking rent was too high. I was not prepared to lower the asking rent but through her patient explanation, such as it was not economically viable to have a long void period just because of a few extra pounds particularly when the market was rather dormant, she ultimately pursuaded me to do so.
What I also like with Daniela was that she kept me informed on a regular basis with regards to feedback and market conditions.
Next time the flat becomes vacant. she will be the first agent I will make contact with.