Were not made aware of all of the fees. The fees at Townends I believe are one of the most expensive. I am a student and due to this they wanted me to pay an extra £50 on top of the £50 each (2 of us). There is also a fee called 'in and out' fee. This is a fee to check that the property has the same inventory in place at the beginning and at the end of a tenancy. Our property had no inventory that required counting and thought it a waste of paperwork and money (£110). This was a total of £620 of fees before the deposit and 'holding fee'. Townends were also supposed to supply us with an 'Energy Performance Certificate' which would have let us know how energy efficient the property is. This is something that all landlords/agencies should provide. We did not know this at the time so now we are living in a flat which costs too much to heat and encourages damp and mould to appear causing us health problems! Not impressed!