100% sales valuation accuracy
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Oct 21,2016
Oct 21,2016
2
people found
this helpful
this helpful
Absolutely disgraceful service.
They are liars one of the women agents (if you can even call her that) showed me around a home in Merthyr I paid the £300 agency fee and showed proof of savings in my account which was more than enough to rent that house for the next 5 years.
I then get contacted directly by the home owners to say they were happy to let me their home privately as the estate agents were providing them an awful service ( so I handed my 4 weeks notice in on my previous home)
I then get a call 2 weeks later by the home owner saying the agent at bidmead and cook had said all these awful things about me and that I have no money and on that basis they weren't prepered to let me the home.
I showed the home owners proof of my savings and they were baffled by bidmead cooks lies as was I.
So because of this I had to find a home pronto no thanks to bidmead.
Turns out bidmead con you out of 100's of pounds and won't return your calls once they have your money.
They offer a VERY UNPROFESSIONAL service which I will be taking to a small claims court for defamation of character as well as to get my £300 back.
Do NOT trust this disgusting agency with your home or give them any money.
They are liars one of the women agents (if you can even call her that) showed me around a home in Merthyr I paid the £300 agency fee and showed proof of savings in my account which was more than enough to rent that house for the next 5 years.
I then get contacted directly by the home owners to say they were happy to let me their home privately as the estate agents were providing them an awful service ( so I handed my 4 weeks notice in on my previous home)
I then get a call 2 weeks later by the home owner saying the agent at bidmead and cook had said all these awful things about me and that I have no money and on that basis they weren't prepered to let me the home.
I showed the home owners proof of my savings and they were baffled by bidmead cooks lies as was I.
So because of this I had to find a home pronto no thanks to bidmead.
Turns out bidmead con you out of 100's of pounds and won't return your calls once they have your money.
They offer a VERY UNPROFESSIONAL service which I will be taking to a small claims court for defamation of character as well as to get my £300 back.
Do NOT trust this disgusting agency with your home or give them any money.
Comment on agent fees
Awful
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Latest Reviews
12th Nov 2022
reviewed by 'Michael Jones'
12th Aug 2020
reviewed by 'John'
18th Nov 2016
reviewed by 'Danielle'
21st Oct 2016
reviewed by 'Miss'
Opening Hours
Address
Bidmead Cook
118 High Street
Merthyr Tydfil
Glamorgan
CF47 8AP
01685 388106
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £200,000 | £200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Nov 12,2022
Nov 12,2022
0
people found
this helpful
this helpful
Absolutely abysmal
Where do I start, I was informed that a cash buyer had made an offer on my property which I accepted after 11 weeks of chasing Bidmead cook it became apparent that they had not undertaken due diligence on the buyer and in fact ...
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Aug 12,2020
Aug 12,2020
1
people found
this helpful
this helpful
We liked a property which was sold. This estate agent told us it was sold but it turned out it was taken off the market. We was told they would keep us informed. They didn't. It came back on the market and we went to ...
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Nov 18,2016
Nov 18,2016
1
people found
this helpful
this helpful
Bidmead cook were brilliant with me . Viewed the house on Tuesday, payed the deposit Wednesday afternoon. I had a call on the Friday to say I'd been accepted and I pick up the keys tomorrow (Monday) really happy with the service!!...
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Comment on agent fees
Brilliant
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Oct 21,2016
Oct 21,2016
2
people found
this helpful
this helpful
Absolutely disgraceful service.
They are liars one of the women agents (if you can even call her that) showed me around a home in Merthyr I paid the £300 agency fee and showed proof of savings in my account which was more than enough to rent ...
read full review
read full review
Comment on agent fees
Awful
Was this helpful?
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Nov 24, 2016
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(1)
Dear Miss Chloe,
Naturally I was disappointed to read the feedback you left on this website. If you could give me more details, I could investigate this further.
It isn't standard practice at the Merthyr office to take bank statements from applicants or give perspective tenant contact details to landlords, so don't understand how this situation could have occurred.
Please contact us to discuss further on 01685 388106 or [email protected] ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Naturally I was disappointed to read the feedback you left on this website. If you could give me more details, I could investigate this further.
It isn't standard practice at the Merthyr office to take bank statements from applicants or give perspective tenant contact details to landlords, so don't understand how this situation could have occurred.
Please contact us to discuss further on 01685 388106 or [email protected]