I was happy with the friendly service I received from Ilford Spencers. Russel was professional & willing to go the extra mile to show me the property I ended up taking and drop me off to my viewing (even if it was from another agengy). The whole process was turned around very quickly and I moved in 5 days after viewing the flat! The only downside was the poor communication re my credit check and the actual moving in date. I found out the date only a day before moving in and had to phone myself to receive the information.