“I have been tenant via Ashton Burkinshaw for the past 4 ......”
1 Star Review
Oct 05,2011
By:
'Ro'
Oct 05,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
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I have been tenant via Ashton Burkinshaw for the past 4 years and enough is enough! I pay over £800 for a modest property( which is fine) The issue's start once you need plumbing or other minor maintenance issues carried out,basically the customer service is APALLING!!! I have reported a plumbing issue over 2 months ago and still waiting for it to be fixed.We had a faulty gas fire and in the end the landlady got it replaced outside of Ashton b because they were not relaying our messages to her and she said was much cheaper to get done herself. Even the plumber when last here said how "tired" the property is.... The problem I have though is that when i can't fix something and i report it they just will not return your calls.I have been with 3 other letting agencies who have given a much better service so beware...I'm staying here until my son starts secondry school then I'm off to find a much better home for the same price but more importantly a much much better letting agent.
What agent could do to change your mind?
Customer service!
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