43% lettings valuation accuracy
30% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Oct 12,2016
Oct 12,2016
3
people found
this helpful
this helpful
Keep well away from this shambles. You Can See Why They're Voted One Of the worst estate agents in the country . Penny pinching company who do their best to screw you over. If you dare complain, they will not think twice about hanging up on you.
Please stay well away.
Please stay well away.
Comment on agent fees
Extremely bad!
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Latest Reviews
30th Aug 2017
reviewed by 'Brian'
1st Jul 2017
reviewed by 'S.PRITCHARD'
5th May 2017
reviewed by 'Landlord'
30th Jan 2017
reviewed by 'Don't'
4th Jan 2017
reviewed by 'Matthew'
Opening Hours
Address
Goodchilds Estate Agents
5 High Street,
Wednesfield
West Midlands
WV11 1SP
01902 305044
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 43% | 30% | £400 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 7 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Aug 30,2017
Aug 30,2017
0
people found
this helpful
this helpful
I've foolishly been a landlord with Goodchilds for the past few years, despite having several run-ins with them in the past over shocking customer service and incompetence (for a time they had my house for sale on Right Move listed twice with two different listings/...
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Comment on agent fees
Fee's are overall in keeping although we supposedly get an inspection with the fee, which they never provide (despite asking multiple times).
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Jul 01,2017
Jul 01,2017
4
people found
this helpful
this helpful
Goodchilds forgot to get me to sign a new contract with themselves on a house i was renting out. I decided to leave because they weren't providing the service i was paying for. Because of this they wanted money for leaving.
When they realized i ...
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May 05,2017
May 05,2017
7
people found
this helpful
this helpful
I used Goodchilds for over 3 years and have to say their customer service is abysmal. No inspections, no photographs, incorrect rent payments, incorrect marketing, no feedback, no phone calls, no meter readings, worst service I have ever had from an agent. Steer well clear. If ...
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Comment on agent fees
Extortionate for the level of service.
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May 02,2017
May 02,2017
3
people found
this helpful
this helpful
I used Goodchilds for one property recently. As an established private landlord based on recommendation. I found them to overcharge landlords and tenants, they don't return phone calls unless they want some money. They charge for work that has not taken place and after several ...
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Comment on agent fees
Very high
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Jan 30,2017
Jan 30,2017
0
people found
this helpful
this helpful
Never ever use them disgusting customer service I'm in process of looking for somehere else. The companies they use are a disgrace don't want to live here any longer looking for somehere else not with Goodchilds nothing good about them !!!!!!!!! !!!!!!!...
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Comment on agent fees
Stupid deposit needed nearly a grand and I'm not expecting it back as that's the sort of company they are. Cut corners and dodgy
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Jan 04,2017
Jan 04,2017
2
people found
this helpful
this helpful
Horrible man horrible company.
Very greedy attitude who will only take your call if he feels like it.
I wished I only saw these disgraceful reviews first....
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Jan 05, 2017
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(1)
Hello Matthew
Thank You for the for the review, firstly I am sorry you feel this way, I must stress I have not avoided any calls, please feel free to call me at the office by phone or email me your telephone number and I will give you a call.
I must stress I have not avoided any calls from you.
Thank You ...
Oct 12,2016
Oct 12,2016
3
people found
this helpful
this helpful
Keep well away from this shambles. You Can See Why They're Voted One Of the worst estate agents in the country . Penny pinching company who do their best to screw you over. If you dare complain, they will not think twice about hanging up on ...
read full review
read full review
Comment on agent fees
Extremely bad!
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Yes
Oct 18, 2016
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(1)
Dear Alfred
Thank You for the review, I am of course sorry to hear that you are not happy with the service you have received, I have checked our records and cannot see your details on our system for me able to contact you, also I have not any any recent complaints so I am not sure weather you have the right agency.
If you would like to call me direct you are more then welcome too.
Kind Regards
Michael ...
Mar 22,2016
Mar 22,2016
5
people found
this helpful
this helpful
Complete waste of time and show no regards as to the laws of tenancy, anyone who rents hough this band of cowboys should need to be sectioned have even blamed myself as to the presence of damp in the property. They are now giving a ...
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Comment on agent fees
Bad
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Feb 16,2016
Feb 16,2016
5
people found
this helpful
this helpful
Would absolutely not recommend this estate agent to anyone who is considering using them as a letting agent. They are very unprofessional, haven't got a clue about customer service and e-mails don't get responded to. The only way I could get any information from the ...
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What agent could do to change your mind?
Extortionate amount for doing absolutely nothing as I had to do most of the chasing.Attached Filesnbsp;
Comment on agent fees
Extortionate amount for doing absolutely nothing as I had to do most of the chasing.
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Aug 11,2014
Aug 11,2014
4
people found
this helpful
this helpful
Goodchilds are absolutely useless. I moved into a property a year ago. First problem was that my boiler broke only months before Christmas. Goodchilds were made aware of the issue, and I was waiting for a call back for weeks. I continued to chase them ...
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Comment on agent fees
Rip off for a non existent service
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Oct 30, 2014
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(2)
Does anyone know how to formally lodge a complaint to their CEO, contact email will very useful. They are holding back my deposit. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:30 PM 10/04/2015 by Michael Warke
Thank You for the review, I am of course sorry to hear that you are not happy with the service you have received, I have checked our records and cannot see your details on our system for me able to contact you, also I have not any any recent complaints so I am not sure weather you have the right agency.
If you would like to call me direct you are more then welcome too.
Kind Regards
Michael