“Just finish one year contract with this agency. Donovan was ......”
1 Star Review
Oct 12,2016
By:
'Ft'
Oct 12,2016
Branch: London, 18 Old Oak Common Lane
Services: Lettings (as a Tenant)
Sold price: £450
Would you recommend?: No
Postcode: W3
Branch: London, 18 Old Oak Common Lane
Lettings (as a Tenant)
Sold price: £450
Postcode: W3
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Just finish one year contract with this agency. Donovan was really good in finding me and my friends a great room. Great guy, i suggest always to deal with him.
Why one star? Because of the service that was given to us when the contact expires and we moved to another house with another agent (Donovan wasn't involved). Waited two and half months to have a deposit back, we had to call and deal with the landlord even if the contract says clearly that this is a job of the agent. The person who we were asking to help us and know what to do was rude, didn't wanted to do his job. Late answer to email (and when you're waiting for your money back, is not really great), bad service at the end. Sorry because someone ruined the good impression that Donovan gave us about this agency. I'd say that this agents are really good to find the place that perfectly fits your desires, but when you have to leave, they're totally a disaster.
Comment on agent fees
Good agent 's fees.
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