Mar 18,2012
Mar 18,2012
2 people found
this helpful
Letting agent Tracy was very unprofessional and deliberately refused to show me around the property that I wanted to rent (landlords take note!) and kept postponing the viewing date. Their office is set up in a back garden shed/conservatory at 39 Purvis Way, Colchester and also looked unprofessional. Surely, if you are serious about your business, you will at least have a sign on your door saying Lettings Agent! Complete joke
Was this helpful? Yes
By: HomeAgent UK
Sep 30, 2012
As this is an anonymous review, it is impossible for us to verify its contents, it could be a disgruntled competitive agent, or a tenant that we successfully evicted for non-payment etc. However we did have a rogue agent working for us who we caught cancelling viewings and re-arranging appointments. The individual concerned would send messages using Tracy's name, and he was sacked when we discovered his behavior. We cannot confirm that this was the case with this potential tenant, however the timeline fits, so we would assume this was the case. We take our business extremely seriously, and being internet based we offer our clients the best value for money, without compromising on quality of service. Our extensive client base are happy to verify this, and we are proud to say in the five years we have been in business, we have never lost a client, a testament in itself to our quality and honesty. Don't take our word for it, we will happily put you in touch with our clients who are happy to provide a review.

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39 Purvis Way, Highwoods, Colchester, Colchester

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