Kennington, London, SE11
3.6/5, 23 reviews
61% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“KFH are the reason why estate agents have a bad ......”

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Oct 05,2016
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By: 'David'
Oct 05,2016
0 people found
this helpful
KFH are the reason why estate agents have a bad name. It's less about their ability to make you feel good when selling you a home, but rather the lack of transparency about some aspects of their business. For example, did you know that they sell properties where they own the freehold, charge the ground rent and a service charge? And that they will joyfully sell you one of these properties without telling you of this in fact? Indeed, I would suggest that it is in their interest to do so due to the recurring revenue this delivers for their business. Be wary before you buy.

This is important for one reason: if you ever have to deal with KFH as the provider of on site services, my own experience would suggest you should prepare for disappointment at the very least. They claim no responsibility for on site security, the provision of utilities and the movement of illegal traffic. Furthrmore, their method of communication is unprofessional if not surly. I would go as far to suggest that they are a shining example of why property developers have such a terrible reputation.
Comment on agent fees
Outrageous fee levels that are disproportionate to the service received.
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Opening Hours
Address

Kinleigh Folkard & Hayward
292-294 Kennington Road
Kennington,London
Greater London
SE11 4LD
020 7582 7773

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £735,000
Lettings 100% 75% £1,350 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 5 6 5 0 2 2 1 1
Areas covered
  • SE5, SE11, SE17, SW8, SW9, SW1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“I had the best experience with the team at KF......”

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Mar 22,2024
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edmund
By: 'samba'
Mar 22,2024
0 people found
this helpful
I had the best experience with the team at KFH Kennington. Edmund has been truly amazing in the process of letting my property. I can only recommend....
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“Tara Killingback KFH Kennington...”

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Feb 27,2024
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Caroline
By: 'Caroline Hirst'
Feb 27,2024
0 people found
this helpful
Tara Killingback had to take over the sale of our property at a crucial stage and did so with aplomb using a professional but friendly manner. She confirmed our very high opinion of the KFH Kennington office....
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“Avoid at all cost...”

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Nov 11,2023
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Valerie
By: 'Alkampell'
Nov 11,2023
0 people found
this helpful
Avoid at all cost! The worse experience I had in London with a renting agency. Roxanne, Valerie...they all are the most incompetent team ever....
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“Exceptional service...”

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May 24,2021
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Rachel
By: 'Laith'
May 24,2021
0 people found
this helpful
Although I did not purchase my property through KFH, I can say their service was the best I have received. The attention to detail and communication throughout the process was exceptional, and I will definitely be using them some time in the future. The agent ...
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“Mohammed from KFH in Kennington assisted myse......”

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Mar 11,2021
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Mohammed
By: 'Patricia'
Mar 11,2021
0 people found
this helpful
Mohammed from KFH in Kennington assisted myself and partner during during the process of moving home and he has been very profissional and helpful throughout the process. Also, he answered and dealt with all questions in a timely manner. Thank you so much....
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“Renting...”

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May 29,2019
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By: 'Josh'
May 29,2019
0 people found
this helpful
I recently signed my tenancy agreement, and the whole process was very quick and easy from the outset. Emil was my agent and he did a fantastic job of guiding me through the process in a friendly, helpful manner....
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Comment on agent fees
No fees which was great.
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“Rip off fees...”

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Apr 10,2019
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By: 'Kennington'
Apr 10,2019
3 people found
this helpful
I had a generally very positive experience with KFH when I and my housemate signed a tenancy agreement with them two years ago. However, renewing the tenancy this time around was a much less pleasant experience. On top of their very high 'renewal fee' of £210, ...
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Comment on agent fees
The renewal fees they charge are high even by the standards of their competitors, and they continue to insist on putting these fees into contracts being signed now, despite the Tenancy Fees Act 2019 soon coming into force.
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“I am happy to share my brilliant experience I had ......”

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Feb 16,2018
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Leonardo
By: 'Leonardo'
Feb 16,2018
0 people found
this helpful
I am happy to share my brilliant experience I had with KFH. My girlfriend and I have been lucky enough to be assisted by Abigail through the whole process to rent an apartment. Very friendly and professional attitude and constantly helpful. The viewing of the ...
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“Excellent agent. I will be moving in a few weeks ......”

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Jun 13,2017
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Amber
By: 'Lucy'
Jun 13,2017
1 people found
this helpful
Excellent agent. I will be moving in a few weeks to a property purchased through KFH Kennington, all expertly handled by Amber Chandler. This successful outcome is in no part down to Amber's professionalism and commitment as exchange on a seven-strong chain became complicated and ...
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Comment on agent fees
I have bought through KFH Kennington
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“The worst estate agents I have ever had to deal ......”

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Jan 31,2017
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By: 'T'
Jan 31,2017
0 people found
this helpful
The worst estate agents I have ever had to deal with, and couldn't be happier to finally escape. Never in my life have I had to deal with a bunch of people so incapable of communicating with one another – the customer service was beyond shocking ...
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Comment on agent fees
Expensive like the rest.
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“KFH are the reason why estate agents have a bad ......”

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Oct 05,2016
Minithumbdown
By: 'David'
Oct 05,2016
0 people found
this helpful
KFH are the reason why estate agents have a bad name. It's less about their ability to make you feel good when selling you a home, but rather the lack of transparency about some aspects of their business. For example, did you know that they ...
read full review
Comment on agent fees
Outrageous fee levels that are disproportionate to the service received.
Was this helpful? Yes

“I had a very positive experience with Paul and the ......”

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Jun 28,2016
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By: 'Vincent'
Jun 28,2016
0 people found
this helpful
I had a very positive experience with Paul and the KFH team. The sale wasn't straightforward as there was a long chain which need careful management and I thought Paul did a brilliant job. I have no hesitation in recommending the company and Paul in ...
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Comment on agent fees
I negotiated a slight reduction in the fees which made the cost very competitive compared with other agents in the area.
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“Perfectly good and helpful during the viewing stage. Exchanged contracts ......”

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Oct 22,2015
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By: 'Ian'
Oct 22,2015
1 people found
this helpful
Perfectly good and helpful during the viewing stage. Exchanged contracts and completed in good time. Collected keys from KFH on moving day, went to house to find the seller's furniture still in the house so the removal company couldn't move our furniture in. Had to ...
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“We had an absolutely excellent experience thanks to Paul Forster, ......”

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Jul 16,2015
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By: 'Anna&Adam'
Jul 16,2015
2 people found
this helpful
We had an absolutely excellent experience thanks to Paul Forster, our agent on a property we purchased. Firstly, Paul helped us with our initial search. He was genuinely looking for a property with our best interests. He listened to our requirements and he never pushed ...
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“From beginning to end the whole team at KFH were ......”

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Jul 11,2015
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By: 'Graham'
Jul 11,2015
2 people found
this helpful
From beginning to end the whole team at KFH were all brilliant but Paul consistently went the extra mile to ensure that everything went smoothly. Can highly recommend this office - friendly, helpful and knowledgeable - they are in serious danger of giving estate agents ...
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“Paul was excellent throughout. He was professional, always did what ......”

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Jul 02,2015
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By: 'M'
Jul 02,2015
2 people found
this helpful
Paul was excellent throughout. He was professional, always did what he said he would, addressed our questions promptly and achieved a great price for us. Affable, courteous and a credit to his company....
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“Delighted I contacted Cleo McKay following a recommendation from a ......”

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Jun 02,2014
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Cleo
By: 'Satisfied'
Jun 02,2014
2 people found
this helpful
Delighted I contacted Cleo McKay following a recommendation from a friend. Unlike other agents she kept in weekly contact and listened to my requirements, although she had no pictures of the apartment I ended up securing the excited voicemail she left describing the 'perfect flat' ...
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“Utterly appalling service. Agent misinformed me of the length of ......”

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Jan 05,2014
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By: 'R'
Jan 05,2014
2 people found
this helpful
Utterly appalling service. Agent misinformed me of the length of the lease (by 20 years) which I only found out about just before exchanging and tried to get me to pay for costs that the sellers had not disclosed. A friend who was selling their property ...
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“Having moved to London from abroad, I had no idea ......”

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Nov 27,2013
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Cleo
By: 'Happytenant'
Nov 27,2013
3 people found
this helpful
Having moved to London from abroad, I had no idea of the letting process in the UK. I spoke with a friend and she told me about a reputable agent called Cleo McKay. Cleo had helped my friend in the past so I went to ...
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“Tessa was extremely proactive in looking for suitable alternative properties ......”

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Apr 30,2013
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Tessa
By: 'Nikki'
Apr 30,2013
0 people found
this helpful
Tessa was extremely proactive in looking for suitable alternative properties on their books that could meet my needs and would update me regularly on new ones to the market / ones that had recently become available again. She was the most prepared agent I've met in ...
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“I sold my flat at the end of 2012 and found ......”

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Apr 02,2013
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Taija
By: 'PQ'
Apr 02,2013
0 people found
this helpful
I sold my flat at the end of 2012 and found the staff to be professional and pleasant to deal with. Their valuation was much higher than the other agents I had round, but they were happy to listen to me and agree on an asking ...
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“We are three students who have moved to London to ......”

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Apr 19,2012
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Cleo
By: '03hensjo'
Apr 19,2012
6 people found
this helpful
We are three students who have moved to London to study at university. After finding our property using a property search website we arranged a viewing the next day. We met Cleo McKay at the property and she hastily showed us around a currently occupied ...
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What agent could do to change your mind?
They could act like they actually care about their clients, not just ignore them and hassle us for expensive repairs for the cheap quality appliances in the house.
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“Poor experience with KFH Kennington. Pleasant agent during the viewings ......”

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Aug 06,2010
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By: 'beefqueen'
Aug 06,2010
2 people found
this helpful
Poor experience with KFH Kennington. Pleasant agent during the viewings stage. However, the description of the property was wrong (no dishwasher and no power shower); the lettings manager was disgracefully rude; and I was told there was an included parking space, only to find out ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Kinleigh Folkard & Hayward, London SE11 4LD



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