Leaders
Great Northern, Manchester, M3
1.3/5, 15 reviews
7% recommended
0% sales valuation accuracy
42% sales fee satisfaction
100% lettings valuation accuracy
36% lettings fee satisfaction

“The TDS states that after your tenancy your deposit should ......”

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Oct 03,2016
Minithumbdown
By: 'Incompetents and bad people'
Oct 03,2016
3 people found
this helpful
The TDS states that after your tenancy your deposit should be released within 10 days, well, it took 3 months. I placed a court money claim on the internet and eventually they were forced to pay £60 extra for the claim cost. I emailed them lots of times and even called them trying to find out why they were keeping my money. They always said 'my boss is not here' and excuses like that. If it wasn't enough, I had 4 really bad experiences with this agency ending up in extra costs due to their incompetence and negligence. They only want your money at all costs, they will charge you £50 only for sending you an email to renovate your tenancy and things like that. I've been 4 years in the UK and this people are the worst I've come accross, breaking the law continually. Dont lose your time with this incompetents.
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Opening Hours
Address

Leaders
289–-291 Deansgate
Manchester
Greater Manchester
M3 4EW
0161 834 3444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 42% £0 £0
Lettings 100% 36% £525 £895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 3 0 10 0 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“COMPLETELY INCOMPETENT MANAGEMENT SERVICE...”

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Oct 18,2019
Minithumbdown
By: 'James Nield'
Oct 18,2019
2 people found
this helpful
I am a landlord with a number of properties in and around Manchester and can honestly say Leaders in Manchester are the most disorganised crew I have ever had the misfortune to be involved with. Staff turnover is so high, the people there have no ...
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“Wors experience, just troubles...”

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Jun 06,2019
Minithumbdown
By: 'Kat'
Jun 06,2019
4 people found
this helpful
While we were living in the flat, we had several problems regarding shower, hot water, heating, broken toilet. Etc.. The most important, we didn't have hot water and heating for couple of days during winter, which repeated 2 more times and agents did not take any ...
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“Lack of Action & Lack of Communication...”

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Dec 14,2018
Minithumbdown
By: 'DanMatt'
Dec 14,2018
9 people found
this helpful
Went for a flat viewing 7 weeks ago with Leaders to a property in Media City where there was a mould issue in the bathroom, I was assured multiple times during the viewing this would be sorted before a moving in date and also work to ...
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By: jacob
Apr 08, 2019
View all comments (1)
I currently live with a property ran by leaders and I have the exact same problems now. no response mouldy bathroom mouldy bedrooms and no curtains in one room which were promised to be replaced however 6 months on and still nothing done.. we don't even have fully operational radiators ...

“Abysmal service from Leaders Manchester...”

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Nov 02,2018
Minithumbdown
By: 'Simon Mather'
Nov 02,2018
5 people found
this helpful
After initially contacting Leaders to market my property for sale, I was informed by the sales manager there would be no reason why my property shouldn't be advertised within the following few days....... The photos were already taken, all that was required was the advert ...
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“Terrible management...”

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Oct 16,2018
Minithumbdown
By: 'JackH.'
Oct 16,2018
6 people found
this helpful
Just shocking. As a landlord very frustrating. No one answers the phones, messages never passed on, invoices incorrect. WISH I HAD NOT RENEWED MY FLAT WITH THESE JOKERS....
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Comment on agent fees
hidden fee for landlord about protection payment.
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“Poor service received from this agent. The rating can even be lower than 1...”

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Sep 18,2018
Minithumbdown
By: 'Bill'
Sep 18,2018
4 people found
this helpful
My property was managed by Suttons City Living before its takeover by Leaders. The service from this branch of Leaders is totally poor and unacceptable. They just don't care about your request and ignore emails. My wife and I called this agent for over 30 times ...
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“Nice staff, terrible agent...”

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Aug 31,2018
Minithumbdown
By: 'Rob'
Aug 31,2018
2 people found
this helpful
The staff were always very friendly and offering in assistance (the reason for the extra star) but the reality of the service was terrible. They were totally, and 2 months after leaving the property remain totally, unable to contact their landlord. Several issues around the property ...
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Comment on agent fees
Its expensive but thats hardly surprising for Central Manchester.
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“Worst experience letting a house after years renting. Almost no ......”

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Feb 26,2018
Minithumbdown
By: 'Enrique Leria'
Feb 26,2018
1 people found
this helpful
Worst experience letting a house after years renting. Almost no complaints were sorted due to landlord not agreeing to the repairs. Deposit took more than a month to be paid back and they wanted to charge for really small things as "leaving an umbrella in ...
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Comment on agent fees
Average.
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“We are so pleased to have dealt with Lucy and ......”

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Feb 12,2018
Minithumbup
By: 'John and lynne'
Feb 12,2018
0 people found
this helpful
We are so pleased to have dealt with Lucy and susie from leaders in fallowfield these two ladies are amazing they have been great,they got us a tenant with in 1 week, kept in touch with us with emails and phone calls everyday, I couldn't ...
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Comment on agent fees
Good
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“They are the most infuriating letting agent I have ever ......”

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Jan 22,2018
Minithumbdown
By: 'Rebecca'
Jan 22,2018
7 people found
this helpful
They are the most infuriating letting agent I have ever had. I love the rented accomodation but having to deal with them really impacts on my quality of life. They were great at getting a viewing and sorting out the rental but as soon as ...
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Comment on agent fees
as agent fees go they are pretty standard - but then most agency fees are a total rip off.
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“If you want to rent a flat, do yourself a ......”

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Oct 05,2017
Minithumbdown
By: 'Antonio'
Oct 05,2017
7 people found
this helpful
If you want to rent a flat, do yourself a favor and steer away from this office. I have been renting flats and houses for more than 12 years, 6 of those in the UK and the experience with this branch is definitely the worse of all. ...
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“Information for someone who is looking a house to rent.......”

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Jul 11,2017
Minithumbdown
By: 'Lan'
Jul 11,2017
2 people found
this helpful
Information for someone who is looking a house to rent. I have been rented at least 12 houses in 7 years recently. I have never had any problem with taking care the house and cleaning it before moving house. Even though some of the landlords or an ...
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“Absolutely appalling service from the manchester branch, they lost two ......”

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Jan 31,2017
Minithumbdown
By: 'Sarah Fisher'
Jan 31,2017
2 people found
this helpful
Absolutely appalling service from the manchester branch, they lost two sets of keys to our apartment, have left us without fire alarms for more than a month and a leaking washing machine, but can not get in to fix as the keys are lost. Will ...
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Comment on agent fees
Ridiculously expensive, keep increasing our rent every few months after telling us it would only be yearly and charges £90 every 6 months to renew our contract.
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“Incompetent management team and staff...they have absolutely no clue ......”

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Dec 30,2016
Minithumbdown
By: 'Rhyes'
Dec 30,2016
3 people found
this helpful
Incompetent management team and staff...they have absolutely no clue how to look after tenants. Leaders Manchester do not care at all as long as your paying your rent ...l have personally had promises made by leaders staff consecutively. I have complained an email to ...
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Comment on agent fees
No president l was made to pay £28 referencing fees some staff are telling me it's 23 some staff are telling me they have never heard of the charge.
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“The TDS states that after your tenancy your deposit should ......”

Share on :
Oct 03,2016
Minithumbdown
By: 'Incompetents and bad people'
Oct 03,2016
3 people found
this helpful
The TDS states that after your tenancy your deposit should be released within 10 days, well, it took 3 months. I placed a court money claim on the internet and eventually they were forced to pay £60 extra for the claim cost. I emailed them lots of times ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Manchester M3 4EW


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