This managing agent is currently under legal investigation relating to the renting of a flat in McPhater Street, Glasgow which has re-emerged on their website for re-letting, March 2012.
They received/banked rent money in advance for the flat which did not have a gas check certificate in place at the time of contract signing. When the gas check took place, two months late, the property failed and the gas supply was immediately isolated. Warnings had been issued to the managing agent at the previous gas check however, it still took them another two months to advise the gas company to return to complete the necessary remedial works.
Having put the Health & Safety of their student tenant at risk for four of the six month tenancy, they have and still refuse to discuss any compensation of full rent money paid in advance.
At the time of the student tenant leaving, the property also had other long outstanding maintenance issues. This managing agent has gained a reputation for very slow response to management responsibilities.