Pontefract, WF8
4.9/5, 222 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Yorkshire's Number 1 letting Agents

“Received excellent service from this firm, particularly James who went ......”

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Sep 27,2016
Minithumbup
By: 'Lynn'
Sep 27,2016
2 people found
this helpful
Received excellent service from this firm, particularly James who went that extra mile to be polite and extremely helpful. The service Number 1 provided was certainly tailor made to our requirement and within 1hour of our property going on line it had several potential tenants and the house occupied within the week. I have never used this service or firm before but would not hesitate to do so again or recommend Number 1 to other landlords.
Comment on agent fees
Fees are something everybody has to pay for service provided. The fees were not extortionate and in my case worth every penny.
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Opening Hours
Address

Number 1 Letting
17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
137 1 77 4 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“Helpful, Communicative and Proactive...”

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Mar 19,2024
Minithumbup
Gemma
By: 'Jon'
Mar 19,2024
0 people found
this helpful
Having been a homeowner for 10 years, a change in personal circumstance had forced me into renting at short notice. Gemma was, and continues to be, an incredible help with the whole process. Knowing she was so on top of everything with the move took away ...
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“I haven't moved for 33 years so very daunting......”

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Mar 12,2024
Minithumbup
Gemma
By: 'Julie'
Mar 12,2024
0 people found
this helpful
I haven't moved for 33 years so very daunting. Gemma talked me through everything and has been amazingly helpful . Give above and beyond tk keep me calm during this massive move in my life ....
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“First Time experience with any agency and Gem......”

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Feb 27,2024
Minithumbup
Gemma
By: 'Bisma'
Feb 27,2024
0 people found
this helpful
First Time experience with any agency and Gemma was an absolute sweetheart She made the whole process so smooth and was available for my every question which I had in my mind as a tenant Thankyou Gemma for making this process so smooth...
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“What a super team of people to work with. Let......”

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Dec 21,2023
Minithumbup
Abbie
Stacey
By: 'Hewison'
Dec 21,2023
0 people found
this helpful
What a super team of people to work with. Letting our rental property has been a breeze working with this firm. Abbie and Stacey were very professional, polite and knowledgeable. All calls returned and all questions answered with expediency and clarity. I am very pleased ...
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By: Paul Singleton
Feb 15, 2024
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Thank you so much for such a positive review. The staff are very passionate about what they do and this shines through. Thanks again from the Number 1 team. ...

“Brilliant...”

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Nov 17,2023
Minithumbup
By: 'Alec John Howarth'
Nov 17,2023
0 people found
this helpful
Efficient, helpful and quick acting, all in all a superb service, wouldn't hesitate to recommend and use again in an instant. Thank you....
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“Tenants Beware...”

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Nov 13,2023
Minithumbdown
By: 'Mr Craig J Wright'
Nov 13,2023
1 people found
this helpful
100% focused on the landlord. The photos on Rightmove were not recent and was completely inaccurate. We lived in a property in South Milford and had issues from day 1. Following a professional clean we found the previous occupiers underwear, dried food on the wall, disgusting carpets ...
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“Great service from Number 1 Lettings. i'm not......”

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Sep 05,2023
Minithumbdown
By: 'Sajad'
Sep 05,2023
0 people found
this helpful
Great service from Number 1 Lettings. i'm not local to where my property is and i was recommended Number 1 Lettings and they have been absolutely great. As a landlord, you want the least amount of hassle as possible and Number 1 Lettings ensures that. They did all ...
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By: Paul Singleton
Oct 09, 2023
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Hi Sajad and thanks for the great review of Number 1 Letting. We manage a lot of property for Landlords that are out of area, many abroad and communication is key! We’ve been in business in excess of 15 years and luckily have a great team of staff. Many thanks for taking the time to post your review! The Number 1 Team. ...

“First time landlords......”

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Jun 05,2023
Minithumbup
Gemma
Abbie
By: 'Gary'
Jun 05,2023
1 people found
this helpful
As first time landlords, we couldn’t have asked for a better team to help us through the process. Abbie, Gemma and the rest of the team at Number 1 have been simply fantastic. Excellent, rapid communication with honest advice whilst managing our expectations along the ...
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By: Paul Singleton
Oct 09, 2023
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Hi Gary, firstly thank you for posting a great review it is very much appreciated. We’ve been around for a long time now, in fact in excess of 15 years, and I’m proud to say that we have a fantastic team that are all very knowledgeable. Thanks once again for your kind review! ...

“Happy tenant...”

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May 30,2023
Minithumbup
By: 'D Thompson'
May 30,2023
1 people found
this helpful
Up until recently I was a tenant with Number 1 Letting for 10 years. Over this time the staff couldn’t have been more helpful. They dealt with all my issues and repairs very promptly and efficiently. I would highly recommend them....
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By: Paul Singleton
Oct 09, 2023
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It’s nice to hear a review from one of our tenants. I’m so pleased that you had a great experience with us and we all wish you all the very best for the future. ...

“Highly Recommend Number 1 Lettings...”

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May 29,2023
Minithumbup
Gemma
By: 'Annie'
May 29,2023
1 people found
this helpful
Gemma has been amazing throughout our experience in renting a property with Number 1 Lettings. She ensured a speedy process and guided us step by step throughout. I would really recommend people visiting Number 1 Lettings who are looking for a stress free moving experience. Thank you ...
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By: Paul Singleton
Oct 09, 2023
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Hi Annie and thank you for such a great review. We try very hard to keep people in the loop when they are moving home. Gemma is very organised which is essential in this role. I hope everything goes well in your new home. Kind regards from the Number 1 Team. ...

“Brilliant customer service always keep you up......”

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Mar 16,2023
Minithumbup
Gemma
By: 'Ray'
Mar 16,2023
1 people found
this helpful
Brilliant customer service always keep you updated with what's happening thank you so much its much appreciated. Take care guys...
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By: Paul Singleton
Apr 20, 2023
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Hi Ray, thanks for the great review. Glad you were happy with our service and we wish you well in your new home. All the best from the Number 1 Team. ...

“Outstanding Customer Service...”

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Dec 19,2022
Minithumbdown
By: 'Agata and Dawid'
Dec 19,2022
1 people found
this helpful
We have been dealing with many agencies in the last 2 months and Number 1 Letting's customer service was outstanding....
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By: Paul Singleton
Apr 20, 2023
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Dear Agata and Dawid, thank you so much for your review. It’s nice to hear that you think we were outstanding and I will ensure that all the staff are aware of your comments. All the best in your new home from the Number 1 Team! ...

“Best Service in a long time...”

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Nov 11,2022
Minithumbup
Gemma
By: 'Jack'
Nov 11,2022
1 people found
this helpful
What can I say other than the best service I have received in a long time. Gemma's customer service is relentless and you can tell she has much experience. Her dedication to the client is amazing. She is 100% not a reactive staff member but a ...
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By: Paul Singleton
Dec 12, 2022
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Gemma is a great member of the team and strives to do a job thoroughly. Many thanks for taking the time to write your review! ...

“Consistently professional service by all, ens......”

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Nov 07,2022
Minithumbup
Stacey
Dan
By: 'Landlord'
Nov 07,2022
1 people found
this helpful
Consistently professional service by all, ensuring speedy start to tenancy with excellent advice regarding rentable values and referencing of tenants....
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By: Paul Singleton
Dec 12, 2022
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Many thanks for your review. We have a great team at Number 1 and have just won Letting Agent of the Year for the 7th year in a row! ...

“I cannot thank you enough...”

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Oct 13,2022
Minithumbup
Gemma
By: 'Manda'
Oct 13,2022
1 people found
this helpful
Very happy and extremely grateful for all the work Number 1 have done and continue to do. A special shout out to Gemma who has gone ‘above and beyond’ recently helping and liaising on my behalf with the other teams to get the property repaired and ...
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By: Paul Singleton
Dec 12, 2022
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Many thanks for your review. It’s nice when someone takes the time to sit down and write a review. We really appreciate it and will strive to look after you going forwards! ...

“Really helpful team...”

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Oct 10,2022
Minithumbup
Abbie
By: 'Martin'
Oct 10,2022
1 people found
this helpful
Really helpful team both in the office and when viewing properties. As first time renters we weren't sure of the process but the whole team helped us through at every step of the way and never made us feel as if we were asking stupid ...
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By: Paul Singleton
Oct 12, 2022
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We have a great team at Number 1 Letting and I’m pleased we made it easy for you. We wish you all the best in your new home from the Number 1 Team! ...

“Excellent service!The team manage all my pro......”

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Sep 05,2022
Minithumbup
Abbie
By: 'Nicole'
Sep 05,2022
0 people found
this helpful
Excellent service! The team manage all my properties and nothing is too much Trouble for them. Feel in safe hands and everything is taken care of....
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By: Paul Singleton
Sep 06, 2022
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Hi Nicole, you ‘are in safe hands’, we are hands on and our mission is to give a first class service to both tenants and landlords alike. Thanks for putting your faith in us. All the best from the Number 1 Team. ...

“I have used Number 1 Lettings for many years.......”

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Aug 23,2022
Minithumbup
Stacey
Abbie
By: 'Nicola Hale - Graham LESLIE Rentals'
Aug 23,2022
1 people found
this helpful
I have used Number 1 Lettings for many years. Excellent customer services, very professional and pro active. I would highly recommend. Fantastic team and they cannot do enough for you....
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By: Paul Singleton
Aug 24, 2022
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Hi Nicola, thanks for the review and thanks for your continued support of Number 1 Letting. We must have literally found you dozens of quality tenants over the years. All the best from the team! ...

“Excellent customer service and attention to d......”

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Aug 12,2022
Minithumbup
Abbie
Nicole
By: 'Fiona'
Aug 12,2022
1 people found
this helpful
Excellent customer service and attention to detail. Everything I needed to know was ready and available when I picked up the keys to my house. I have my own property portfolio and the service offered by Number 1 letting takes some beating. Little things, like a ...
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By: Paul Singleton
Aug 15, 2022
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We try really hard to give a 100% service and it’s nice when that’s recognised. Many thanks for the great review. All the best from the Number 1 Team. ...

“The lettings agent went above and beyond to h......”

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Aug 12,2022
Minithumbup
Nicole
By: 'Relocator'
Aug 12,2022
1 people found
this helpful
The lettings agent went above and beyond to help me find the right property at short notice. Great customer service....
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By: Paul Singleton
Aug 16, 2022
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I'm glad we delivered for you! All the best in your new home from the Number 1 Team. ...

“They have been our agents for well over a yea......”

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Aug 11,2022
Minithumbup
Clair
By: 'Alan'
Aug 11,2022
1 people found
this helpful
They have been our agents for well over a year now . Having set up the contract, found the tenant and covered their needs, No1 has efficiently provided us with a succesful hands-off product. As described on the tin...
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By: Paul Singleton
Aug 16, 2022
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Hands off is exactly what you wanted and I'm glad we're delivering for you! Thanks for putting your faith in the Number 1 Team in Pontefract! ...

“Dan's review...”

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Aug 09,2022
Minithumbup
Dan
By: 'Jill'
Aug 09,2022
1 people found
this helpful
Ho what can I say about Dan. He is professional, friendly, he as helped me over the years with problems with my property, he is efficant and sorts my problems out quickly. He keeps me informed of what is happening, and is a joy to ...
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By: Paul Singleton
Aug 16, 2022
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Hi Jill, thanks for the positive review. We're always grateful for your business and I'm glad we deliver for you. Dan is a great member of our team. All the best from Number 1. ...

“We have used Number 1 Letting for a number of......”

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Aug 08,2022
Minithumbup
Gemma
Stacey
By: 'Anna'
Aug 08,2022
1 people found
this helpful
We have used Number 1 Letting for a number of years for our residential lettings and have had an excellent experience with all their team members Gemma, Stacey, Abbie, Dan, Tracey & Hayley etc, a pleasure to work with them!...
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By: Paul Singleton
Aug 16, 2022
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Glad to hear it, we've quite an extensive team as you know and this helps us to be more organised. All the best from the Number 1 Team. ...

“Dan is a proactive member of his team...”

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Aug 08,2022
Minithumbup
Abbie
Dan
By: 'Deborah'
Aug 08,2022
1 people found
this helpful
I have found Dan to be extremely helpful, honest & timely in providing us with details of buy to let properties....
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By: Paul Singleton
Aug 16, 2022
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Thanks for the great review. We can, as you've stated, help in sourcing properties for landlords to increase their BTL portfolio. To the future...and beyond! ? ...

“Really good agents keep landlords well inform......”

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Aug 06,2022
Minithumbup
Abbie
By: 'Racheal'
Aug 06,2022
1 people found
this helpful
Really good agents keep landlords well informed and pass on all relevant information and sort problems out as quickly as possible....
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By: Paul Singleton
Aug 16, 2022
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Hi, thanks for the great review. As we only do lettings we can focus on whats important as we're not distracted by property sales! All the best from the Number 1 Team! ...

“Gemma and the team assisted our family in get......”

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Aug 05,2022
Minithumbup
Gemma
By: 'Wendy'
Aug 05,2022
1 people found
this helpful
Gemma and the team assisted our family in getting our wonderful home. All questions were answered in speedy time and our expectations were exceed! We will recommend Number 1 Letting to everyone 😃...
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By: Paul Singleton
Aug 16, 2022
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Thanks for posting the review Wendy. We try very hard to look after our tenants and its great when they recognise that! All the best in your new home from the Team at Number 1. ...

“Number 1 letting have been fantastic they hav......”

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Aug 05,2022
Minithumbup
Dan
Tracey
By: 'Gary Lance'
Aug 05,2022
1 people found
this helpful
Number 1 letting have been fantastic they have found me a tenants for a number of properties for a number of years now and I would trust any other agent to do the job they do. They truly look after me as a landlord and my ...
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By: Paul Singleton
Aug 16, 2022
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Happy tenants = Happy Landlords. Although you are our client its important that we look after the tenants too! Thanks for the review from the Number 1 Team! ...

“Very professional and always good communicati......”

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Aug 05,2022
Minithumbup
Abbie
Dan
By: 'Janice'
Aug 05,2022
1 people found
this helpful
Very professional and always good communication. They manage to sort out the problems and only approach the landlord when necessary. Always friendly and helpful. Always provide good feedback on all viewings and prospective tenants. Highly recommended....
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By: Paul Singleton
Aug 15, 2022
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We try to keep communication to a minimum, after all the reason you use us is so that we deal with issues rather than you! Thanks for you review from the Number 1 Team! ...

“Number 1 Letting has been my letting agent fo......”

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Aug 04,2022
Minithumbup
Dan
By: 'Michelle'
Aug 04,2022
1 people found
this helpful
Number 1 Letting has been my letting agent for a number of properties for over 10 years now. During that time they have been very proactive and professional through numerous tenancies. Dan Bolding in particular is excellent at keeping me informed through tenancy changes and day to ...
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By: Paul Singleton
Aug 15, 2022
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Our job is to take the worry/stress away from landlords and it certainly sounds like we’re doing that. Thanks for the review and thanks for highlighting Dan too! All the best from the Number 1 Team. ...

“A fantastic company to work with!...”

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Aug 03,2022
Minithumbup
Abbie
Tracey
By: 'Luke'
Aug 03,2022
1 people found
this helpful
Number One Letting have managed numerous properties on my behalf for over three years and the service that I receive is continuously excellent! All of the team are very approachable and always willing to assist with any queries. Rental payments are always made on time, ...
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By: Paul Singleton
Aug 15, 2022
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Luke, you are a star for recommending us, we can’t thank you enough and once again we thank you for your continued business! All the best from the Number 1 Team. ...
Staff picture Abbie
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Staff picture Tracey
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Staff picture Stacey
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Staff picture Jodie
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Staff picture Dan
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Staff picture Gemma
Staff picture Hayley
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Staff picture Nicole
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Staff picture Paul
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Staff picture Clair
Staff picture Sue
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Staff picture Katherine
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Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting, Pontefract WF8 1AN



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Number 1 Letting

Branch - Pontefract, WF8