Lee & Eltham, London, SE12
4.9/5, 245 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

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“Jodie Jefferies provided excellent service when I was buying my ......”

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Mar 15,2012
Minithumbup
By: 'Jorgen'
Mar 15,2012
0 people found
this helpful
Jodie Jefferies provided excellent service when I was buying my first flat in London six years ago. Together with Lindsey Terry and the rest of the team, she has managed the letting of it for the last three tears in a superb manner. The staff at Conran Estates are friendly and efficient, and they're always there to help.
Thank you!
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Opening Hours
Address

Conran
118 Burnt Ash Road
Lee,London
Greater London
SE12 8PU
020 8378 5450

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £200,000 £6,000,000
Lettings 92% 98% £800 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 41 1 88 0 74 4 15 1
Areas covered
  • SE9
  • SE6
  • SE12
  • DA14
  • DA15
  • DA16
  • BR1
  • BR7
  • DA5
  • DA6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS The Guild Relocation Agent Network
Latest Properties

No Properties

Images & Videos

“I had to help my father sell his house in Lee......”

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Jul 03,2023
Minithumbup
Rob
Jessica
By: 'John O'Connor'
Jul 03,2023
0 people found
this helpful
I had to help my father sell his house in Lee. The Conran team provided an excellent service and I was really impressed by Rob and the team. Very professional approach from valuing and marketing the property and then effective communication right up to completion....
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“Jess has been incredibly attentive and respon......”

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May 05,2023
Minithumbup
Jessica
By: 'Megan Jones'
May 05,2023
0 people found
this helpful
Jess has been incredibly attentive and responsive in arranging viewings and keeping us updated. Queen was also very helpful at our viewing and answered all our questions! Both are really personable and friendly. We would certainly recommend Conran!...
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“I have had to help my father sell his propert......”

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Mar 05,2023
Minithumbup
Rob
Jessica
By: 'John'
Mar 05,2023
0 people found
this helpful
I have had to help my father sell his property in Lee. I approached 3 agents but was impressed with Conran from the start. I’ve not had particularly great experiences with estate agents but Conran were extremely professional throughout the transaction. Of particular note was ...
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“Jess at Conrans has been great.We are first ......”

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Jan 19,2023
Minithumbup
Jessica
By: 'Chloe Horrex'
Jan 19,2023
0 people found
this helpful
Jess at Conrans has been great. We are first time buyers with lots of questions and have no idea what we are doing, so far Jess has been really helpful and always quick to reply to an email! During the viewing we didn’t feel ...
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“I was happy with the service provided. Conran......”

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Dec 16,2022
Minithumbup
By: 'Virginie'
Dec 16,2022
0 people found
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I was happy with the service provided. Conran real estate agents were responsive, punctual and enthusiastic. I found a good property to buy through them....
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“5 Star Recommendation...”

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Dec 02,2022
Minithumbup
Jessica
Rob
By: 'Gill Dance'
Dec 02,2022
0 people found
this helpful
I am extremely happy with the customer service given by both Rob and Jessica at Conrans Lee. As a first time landlord, I appreciated their experience, advice and professionalism. I would recommend them without hesitation....
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“Very good service overall. Polite and profess......”

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Nov 28,2022
Minithumbup
Jay
Rob
By: 'Mark'
Nov 28,2022
0 people found
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Very good service overall. Polite and professional. Jay and Rob were always available and approachable when I needed to speak with them....
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“Sold property in Lee...”

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Nov 16,2022
Minithumbup
Rob
By: 'Massimo'
Nov 16,2022
0 people found
this helpful
We sold our property in Lee and was very delighted with the whole team at Conran. Especially Rob who listened our property he was very professional and knowledgeable. Would highly recommend using Conran estate agents....
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“I would highly recommend Rob and his team at ......”

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Nov 15,2022
Minithumbup
Rob
Jessica
By: 'Jackie'
Nov 15,2022
0 people found
this helpful
I would highly recommend Rob and his team at Conran. They made the buying experience pleasurable and stress free. Customer service was impeccable Can't recommend enough Thank you...
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“Let down by Rob...”

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Nov 14,2022
Minithumbdown
Rob
By: 'Sid Miah'
Nov 14,2022
0 people found
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Rob, who isn't very helpful and likes to pass the buck a lot had arranged to leave a set of keys for a property I've bought with a sweet shop next door without checking the time they close. I have made the journey here to ...
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By: Rob Iommazzo
Nov 14, 2022
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Hi Mr Miah, I'm sorry for the confusion regarding the collection of keys, the shop keeper misunderstood the times of when need the keys to be collected, I believe the shop keeper apologized for the confusion at the time you collected the keys. In regard to your comments about my rude behaviour I feel this to be unfair and untrue as I have always been courteous throughout the entire process and have even gone out of my way to respond to your emails and queries even whilst being on holiday. I f ...

“Excellent service!!...”

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Sep 22,2022
Minithumbup
Jay
By: 'BIROL'
Sep 22,2022
0 people found
this helpful
It's very helpful and efficient service.. Jay was so good to us and understanding every step would like thanks to all Conran Team.. Birol...
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“Jessica Lafferty was very nice and patient wi......”

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Sep 11,2022
Minithumbup
Jessica
By: 'Valentino'
Sep 11,2022
0 people found
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Jessica Lafferty was very nice and patient with answering my questions during the viewing and responding promptly to my mails....
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“Myself and my Partner our in the process of l......”

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Aug 11,2022
Minithumbdown
By: 'First time buyer'
Aug 11,2022
0 people found
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Myself and my Partner our in the process of looking to buy a house. We saw a really nice property with the Lee branch of Conran. Initially we got the impression the staff where somewhat disorganised but we thought nothing of it until we made ...
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By: Oliver Powell
Aug 14, 2022
View all comments (1)
Thank you for your time this week on the phone, explaining the experience as mentioned in this review. We discussed that the seller 'moved the goalposts' which meant that our instructions changed and we had to change from the previous plan which would have felt unfair to you. We take great pride in helping our customers and maintaining a pleasant and stress-free experience with Conran. From your comments, I have implemented a couple of changes with the team and have tweaked our communication ...

“In good hands...”

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Jun 13,2022
Minithumbup
Rob
By: 'Richard'
Jun 13,2022
0 people found
this helpful
I was thoroughly impressed by the professionalism of Rob & Mickaela for our purchase. Viewings were arranged in a timely manner and questions we had prior to making an offer were followed up quickly and satisfactorily answered. Rob & Mickaela made sure we had access to all ...
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“Helpful, Quick to Respond...”

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May 23,2022
Minithumbdown
Jay
By: 'Helen'
May 23,2022
0 people found
this helpful
Jay was friendly, helpful and quick to respond when I had questions regarding a prospective purchase. I would liaise with Conran again for future possible deals....
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“On meeting Jay I thought him to be very frien......”

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Apr 07,2022
Minithumbup
Jay
By: 'Bernadette'
Apr 07,2022
0 people found
this helpful
On meeting Jay I thought him to be very friendly and professional. Jay was also knowledgeable about the property and the local area....
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“I am duly happy to rate conran as one of the ......”

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Mar 21,2022
Minithumbup
Jay
By: 'Jean'
Mar 21,2022
0 people found
this helpful
I am duly happy to rate conran as one of the most best estate agency in UK. A brilliant experience I have within 2 weeks of dealing with conran whilst looking for property to rent. Jay Robson at Burn Ash Hill branch is a top class ...
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“Conran have been really helpful and friendly ......”

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Mar 02,2022
Minithumbup
By: 'Alex McKenzie'
Mar 02,2022
0 people found
this helpful
Conran have been really helpful and friendly the whole way through our house purchase. They always got back to us very quickly and were considerate of working around our schedules. As first time buyers they were really great in letting us know everything we needed ...
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“Thank you Conran Lee :-)...”

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Feb 09,2022
Minithumbup
Rob
By: 'Nicola Alderton'
Feb 09,2022
0 people found
this helpful
I put an offer on a property that I loved but it wasn't accepted because my flat wasn't under offer, nor was it on the market, so time was of the essence – I didn't want to lose the property. I contacted Conran on 18th Jan, ...
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“Conrad we’re great, very responsive and did w......”

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Feb 07,2022
Minithumbup
Rob
By: 'Maria'
Feb 07,2022
0 people found
this helpful
Conrad we’re great, very responsive and did what they could to help move things along. Would recommend. Also used their mortgage advisory service who were also helpful....
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“Conrans...”

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Feb 07,2022
Minithumbup
Rob
By: 'David Mercer'
Feb 07,2022
0 people found
this helpful
Top bunch. My first sale fell through as a result of an international buy to let company getting nervous over UK investment and pulling out, I got a really sympathetic phone call rather than an email. And off to work they went again and found ...
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“Pleasure to deal with...”

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Feb 06,2022
Minithumbup
By: 'Matt'
Feb 06,2022
0 people found
this helpful
I found Conran to be extremely easy to deal with throughout the whole process. Special mention to Joelle Joncas who is very responsive, helpful and informative....
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“Fantastic team - incredible communication thr......”

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Feb 06,2022
Minithumbup
By: 'Alex'
Feb 06,2022
0 people found
this helpful
Fantastic team - incredible communication throughout my purchase, really supportive and helpful at all times. Joelle was superb and always went through extra mile to get the sale completed as fast as possible. Thank you!...
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“Thank you to every one at Conran for their ha......”

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Feb 05,2022
Minithumbup
Jeff
By: 'Henry'
Feb 05,2022
0 people found
this helpful
Thank you to every one at Conran for their hard work. Amazing customer service throughout our house purchase. Would recommend !!...
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“Letting services for landlord...”

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Feb 02,2022
Minithumbup
Rob
By: 'K'
Feb 02,2022
0 people found
this helpful
Had Conran help let my property. Professional communication. The property was eventually let for more than the asking price. Would definitely recommend....
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“Fantastic...”

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Jan 11,2022
Minithumbup
By: 'Greg'
Jan 11,2022
0 people found
this helpful
After a horrible experience with a local agent we changed to Conran, from the get go we felt we were in safe hands. Tamer came to appraise our property and gave us a realistic evaluation of its worth. He then provided a plan of action ...
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“I have found all the staff to be very helpful......”

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Dec 18,2021
Minithumbup
By: 'Dee'
Dec 18,2021
0 people found
this helpful
I have found all the staff to be very helpful and friendly, They are always available to answer any queries and help you through the process of selling your property. I would highly recommend Conran to anyone wanting to sell with a reputable agent....
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“5 Stars...”

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Nov 12,2021
Minithumbup
By: 'J'
Nov 12,2021
0 people found
this helpful
Mickaela was very informative and helpful throughout the whole process of sorting out my tenancy. The fast response time to emails helped to always keep me in the loop!...
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“Rennetts Wood house...”

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Oct 26,2021
Minithumbup
By: 'Michelle Wright'
Oct 26,2021
0 people found
this helpful
Very the ball at all times, kept me up to date with everything. Always polite. Problem with moving in date but tried there best to resolve it as quick as they could....
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“Mickaela was extremely helpful, answered any/......”

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Oct 26,2021
Minithumbup
By: 'Jake'
Oct 26,2021
0 people found
this helpful
Mickaela was extremely helpful, answered any/all questions we had. Produced us with everything we would need to know about the property. Very professional....
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Staff picture Rob
(94)
Staff picture Anne
(26)
Staff picture Jeff
(16)
Staff picture Oliver Powell
(2)
Staff picture Simon
(0)
Staff picture Kelly
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:21 AM 23/10/2019 by allAgents

Awards won by Conran, London SE12 8PU



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Conran

Branch - Lee & Eltham, London, SE12