Jacopo was very polite, friendly and provided excellent service when showing properties. He knew what I was looking for and didn't waste my time on properties that would not interest me. He did misquote the termination period for the tenants currently in the property as 1 month, instead of 2 but this did not matter at all in the end for my timescale.
Kieran was very efficient managing and driving the process to completion.
Overall, by far the best experience when compared with any other agents that I dealt with in the area.