I am so happy I am not the only one that has experienced leaders to such a bad level!!!!! I absolutely hate them! They kept on taking more and more money from our deposit, so in the end I just told them to stick it I wanted out!!! The next day they put the rest of our deposit into my account withno response from them which wasnt worth bothering about! We moved into a one bed house and it was really dirty when we moved in so we requested for it to be cleaned, but as we had a dog they didn't get it cleaned so whenwe came to move out we then Had to pay! This should have been done before regardless of having a dog or not! We were getting pathetic charges for a tiny cobweb which was very hard to see but that costed us £15 just to take down and the list is endless with pathetic charges. I also read on out agreement that our deposit being held gains interest which leaders the greedy b***ards keep. Which could pay for the problems, that money is rightfully mine. What annoyed me more was the fact that we could not go back into the property to sort the little things out!!!!! They are useless, I want to take the case further but wouldn't know where to start!!!!! And I can see on ever single comment leaders have not got the decency to even reply with anything! Scum that's what they are!! And the fact that they don't check people into the property so they don't know the full state of the property first,they just let people go into the office and collect the keys, but then at the end of the tenancy they take pictures of tiny pathetic stuff that you could remove in a second, which they then put hefty charges on top!!!!!!!!!!!! My new letting agent are Jonathan rees, and the experience I having is a million times better than leaders, we were formally checked into the property, shown any problems, which were none as this should Be when movIng into somewhere. I cannot fault Jonathan rees and their admin fees are no way near as expensive as leaders were!!!!!
I ABSOLUTELY HATE LEADERS, THE WHOLE COMPANY NEEDS SHUTTING DOWN AND THE STAFF NEED CUSTOMER CARE LESSONS!!!!!!!!!!!!!!!!
What agent could do to change your mind?
Rubbish!!!!!!!!! Should let tenants back into the properies to sort faults that we're there when moving in but then you want them sorted!!! Absolute scum. I will be taking this experience further! I'm disgusted how you can treat people like this!!!!!!