I dont like to generalize my opinion and therefore have to say that dealing specifically with Elizabeth Nascimento was a very pleasant experience. Even judging by the first impressions made by other agencies when i shopped around. Honestly i think her niceness made that extra "pro" for the flat i finally bought. it really takes so little to make a pleasant impression. I guess the property market in London allows for the rudeness and non differentiated approach which i read here in some of the comments. I would recommend Liz anytime.