Gregory Brown
Ashford, TW15
3.2/5, 9 reviews
56% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features


“These are the worst most unprofessional agents I have ever ......”

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Mar 14,2012
Minithumbdown
Amanda
By: 'Anonymous'
Mar 14,2012
2 people found
this helpful
These are the worst most unprofessional agents I have ever dealt with. They ignore requests, contacting them by phone we are spoken to condescendingly and rudely (especially by whoever manages the phones on Saturdays).

Their invoices and bills are always timely and they are quick to alert you to any late payments ( a tactic often needed to get some form of correspondence from them).

The way they managed our paperwork I am sure was illegal, not providing us with signed copies, swapping out pages after they had been signed.

It takes months to resolve any sort of repair work at the premises often requiring daily emails to be sent.

I feel sorry for the property owner because he or she is being represented in such a terrible way that I am certain they are not aware of, it's just a pity there is no way to alert them to the way GB are mistreating their clients.
What agent could do to change your mind?
Simple, honest and timely communication with the tenant. Accurate and timely paperwork. A modicum of respect and professionalism.
Attached Filesnbsp;
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Opening Hours
Address

Gregory Brown
54 Church Road
Ashford
Surrey
TW15 2TS
01784 255633, 01784 244455

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 2 4 1 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“excellent service provided throughtout my sale....”

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Dec 07,2018
Minithumbup
Harry
By: 'J.'
Dec 07,2018
0 people found
this helpful
After speaking with several local agents i decided to choose Gregory Brown to sell my home and it was a decision is did not regret. They found me a buyer within a matter of weeks and for the full asking price. I was kept well ...
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Comment on agent fees
very competitive
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“Not great. We had a few issues in the flat ......”

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Jan 21,2018
Minithumbdown
Brigita
By: 'Tenant'
Jan 21,2018
0 people found
this helpful
Not great. We had a few issues in the flat we are currently renting and had to wait ages for someone to come and fix it. E.g. We had to live without hot water for 3 weeks and were not even offered any kind of ...
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By: Gregory Brown Estate Agents
Apr 26, 2018
View all comments (1)
We do not have a member of staff named Brigita in Gregory Brown Ashford. This must be an error in selecting the correct estate agent. ...

“Currently rent out my flat with Gregory Brown. could not ......”

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Nov 16,2017
Minithumbup
Jeremy
By: 'Girpal'
Nov 16,2017
0 people found
this helpful
Currently rent out my flat with Gregory Brown. could not ask for a better service than the one I have received from Gregory Brown....
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“I recently sold my late father's bungalow through Gregory Brown ......”

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Nov 15,2017
Minithumbup
Clayton
By: 'Elaine'
Nov 15,2017
0 people found
this helpful
I recently sold my late father's bungalow through Gregory Brown and found the staff to be very helpful, especially Clayton who kept me up to date with regular phone calls and was always available if I needed to ask any questions. I would have no ...
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Comment on agent fees
Fees were as I was quoted at the outset.
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“Just sold a property for our mother with Gregory Brown ......”

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Nov 02,2017
Minithumbup
Clayton
By: 'Cath'
Nov 02,2017
0 people found
this helpful
Just sold a property for our mother with Gregory Brown Ashford, Middlesex. under the care of Clayton Fairman. He looked after us from start to finish, took all the hassle out of trying to sell a property and was on hand if we had any ...
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Comment on agent fees
Average Estate agents fees
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“The whole experience from start to finish was faultless. Clayton ......”

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Oct 31,2017
Minithumbup
Clayton
By: 'Jackie'
Oct 31,2017
0 people found
this helpful
The whole experience from start to finish was faultless. Clayton was so helpful and approachable. I would happily recommend Gregory Brown in Ashford to my friends. Thanks Clayton...
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Comment on agent fees
Good
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“Avoid - We booked an appointment to view a property. ......”

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Aug 16,2016
Minithumbdown
By: 'David'
Aug 16,2016
2 people found
this helpful
Avoid - We booked an appointment to view a property. I called 3 times to say we have not received any confirmation of the booking. Each time I was assured it was in the diary and not to worry. When we arrived on the day of ...
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“Terrible. Do not appear to know current legislation which has ......”

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Apr 23,2013
Minithumbdown
Jeremy
By: 'R'
Apr 23,2013
2 people found
this helpful
Terrible. Do not appear to know current legislation which has resulted in us experiencing unnecessary delays. He does'nt return phone calls and thinks nothing of lying to cover up his sheer lack of interest. Untrustworthy and incompetant is the only way to describe them. Caused ...
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What agent could do to change your mind?
Nothing
Attached Filesnbsp;
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“These are the worst most unprofessional agents I have ever ......”

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Mar 14,2012
Minithumbdown
Amanda
By: 'Anonymous'
Mar 14,2012
2 people found
this helpful
These are the worst most unprofessional agents I have ever dealt with. They ignore requests, contacting them by phone we are spoken to condescendingly and rudely (especially by whoever manages the phones on Saturdays). Their invoices and bills are always timely and they are quick ...
read full review
What agent could do to change your mind?
Simple, honest and timely communication with the tenant. Accurate and timely paperwork. A modicum of respect and professionalism.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gregory Brown, Ashford TW15 2TS



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