Widnes, WA8
4.3/5, 19 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

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“The stress this company causes is unbelievable! We let a ......”

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Sep 08,2016
Minithumbdown
By: 'Kyle'
Sep 08,2016
0 people found
this helpful
The stress this company causes is unbelievable! We let a property for 6 months in which time we was told the deposit was ƒÂ¯¿½550 we sighed the documents for the credit check and the check went through we was asked to pay the full fees and collect the keys so when we arrived to do so we found the deposit had changed to ƒÂ¯¿½700 which we ended up paying so we could move in after the tenancy ended we was told the full deposit would be returned to us but when I checked my bank they only paid me ƒÂ¯¿½561.93 so obviously I wasn't happy after numerous phone calls I was told we was charged a check out fee that was ƒÂ¯¿½120 in vat and the other ƒÂ¯¿½18.07 was a mistake they made so they would pay it back which I still haven't got back but we didn't agree for the other ƒÂ¯¿½120 to go out anyway the document we signed it was clearly circled what applied to us but reeds rains said that was for what applied that day and they won't pay the ƒÂ¯¿½120 back because it was our fault for signing the form and it wouldn't stand up in a court of law

The house also had really bad damp that we brought to there attention on several occasions that they did nothing about the company is laughable customer service is pathetic

I wouldn't recommend anyone to use this company at all and we will never use them again in the future hope this stops other people from getting robbed which is the only way to describe what they have done to us
Comment on agent fees
Bad
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Opening Hours
Address

Reeds Rains
58 Albert Road
Widnes
Cheshire
WA8 6JT
0151 424 3024

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £181,000 £280,000
Lettings 67% 75% £475 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 5 1 4 0 2 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Sale of house...”

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Mar 18,2024
Minithumbup
Wayne Scott
By: 'Sean'
Mar 18,2024
0 people found
this helpful
I would like to personally thank Wayne for the excellent service he provided in selling our nans house. Wayne provided excellent advice and provided the best sale value we could have got for the property. Brilliant experience, thanks to all the team at Reeds Rains ...
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“Great Team!...”

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Mar 15,2024
Minithumbup
Wayne Scott
By: 'Nicola'
Mar 15,2024
0 people found
this helpful
I have been a tenant with Reed Rains for a number of years now and they have been so very helpful and supportive over the years. I am just recently in the process of moving to another property and have to say Wayne, Rhian and ...
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“Excellent services...”

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Mar 04,2024
Minithumbup
Wayne Scott
Rebecca
By: 'Emily'
Mar 04,2024
0 people found
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Loved my experience at Reed Rains Estate Agent Widnes. Friendly staff and quick service. I've had a great experience with Rebecca and Wayne. I would give them my highest recommendation!...
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“Wayne from Reeds Rains Widnes came to value o......”

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Feb 29,2024
Minithumbup
Wayne Scott
By: 'V Coldock'
Feb 29,2024
0 people found
this helpful
Wayne from Reeds Rains Widnes came to value our house and we felt really comfortable with him and was very impressed with how he explained the sale process, he sold our house in less than a week from when it was put on sale and ...
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“Wayne Scott, at the Widnes branch of Reeds Ra......”

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Jan 22,2024
Minithumbup
Wayne Scott
By: 'David'
Jan 22,2024
0 people found
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Wayne Scott, at the Widnes branch of Reeds Rains, has consistently gone out of his way to be helpful and positive during the marketing and sale process of the house. I highly recommend his services....
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“Excellent serivce from the team in the Widnes......”

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Jan 05,2024
Minithumbup
Wayne Scott
By: 'suzanne'
Jan 05,2024
0 people found
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Excellent serivce from the team in the Widnes branch, they were always on hand to help with my property as I don't live in the area, would use them again....
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“Unhelpful this is a very generous statement a......”

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Apr 08,2021
Minithumbdown
By: 'unimpressed'
Apr 08,2021
0 people found
this helpful
Unhelpful this is a very generous statement at best. They don't keep buyer updated, are impolite and can't seem to grasp the concept of keeping all parties updated. Buying/ selling isn't a difficult process, but for these, they proved it to be a momentous task....... (...
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“oustanding letting agent...”

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Aug 11,2018
Minithumbup
Laura
By: 'Jay'
Aug 11,2018
0 people found
this helpful
We couldn't thank Laura enough for completing our letting, exceptionally quick turnaround and excellent communication throughout, Laura was even prepared to come in on her day off so we could get into the property asap. Thanks Laura you were amazing....
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Comment on agent fees
good
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By: Reeds Raubs
Aug 13, 2018
View all comments (1)
Thanks so much for your review Jay & Lyns. Did you know you can earn Amazon.co.uk Gift Cards when you join our Refer A Friend scheme and recommend our services to a landlord, friend or family member. Find out more here: reedsrains.co.uk/refer-a-friend ...

“Excellent...”

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Apr 27,2018
Minithumbup
Warren
By: 'Barbara'
Apr 27,2018
0 people found
this helpful
I found selling my house daunting, but Jamie and Warren were always friendly and reassuring. They would advise me, but always respected my decisions and requests. They gave me regular phone calls, keeping me updated followed by emails/letters. All other staff I had contact ...
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Comment on agent fees
Comparable to other Estate Agents
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“I am very happy with the start to finish service ......”

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Mar 01,2018
Minithumbup
Laura
By: 'Leslie'
Mar 01,2018
0 people found
this helpful
I am very happy with the start to finish service I received from reeds rain. Laura was a great help and made the whole process of finding me a flat a very easy and pleasant experience. I would highly recommend anyone who's looking to rent ...
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Comment on agent fees
Fees were average on comparison to all other estate agents
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“I just wanted to say a huge thank you to ......”

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Nov 15,2017
Minithumbup
Warren
By: 'Jayne'
Nov 15,2017
0 people found
this helpful
I just wanted to say a huge thank you to Warren in the Widnes branch for finding our dream house. Warren kept us up to date with everything from us viewing the property, right through to completion. I would definitely recommend Reeds Rains, Warren in ...
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Comment on agent fees
Good
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“Laura was very helpful and approachable from the start of ......”

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Nov 04,2017
Minithumbup
Laura
By: 'Janet'
Nov 04,2017
0 people found
this helpful
Laura was very helpful and approachable from the start of my application to rent until the finish of the process. Every time an issue arises the staff at the Widnes branch do everything to help me resolve the issue....
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Comment on agent fees
Average
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“Would highly recommend any landlords to stay clear from this ......”

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Sep 03,2017
Minithumbdown
Amanda
By: 'Paul'
Sep 03,2017
0 people found
this helpful
Would highly recommend any landlords to stay clear from this branch . I've not dealt with a member of staff from this branch who knows how to tell the truth .the list of issues i had is endless . had a tenant put forward who I was ...
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Comment on agent fees
Overpriced
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“Laura is always friendly and approachable. We have had a ......”

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Feb 03,2017
Minithumbup
Laura
By: 'D'
Feb 03,2017
0 people found
this helpful
Laura is always friendly and approachable. We have had a few issues with the lettings centre, all of which Laura took personal charge of and rectified as many as she could. The rest of the staff were always keen to help out too....
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“Laura was really helpful and managed to let our property ......”

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Oct 18,2016
Minithumbup
Laura
By: 'Minni90'
Oct 18,2016
0 people found
this helpful
Laura was really helpful and managed to let our property nice and quickly. She was very knowledgeable and helped to put us at ease as first time landlords. Would definitely recommend and we will be using again....
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Comment on agent fees
I would say fees are fair.
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“I'm a landlord and I was messed around a lot ......”

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Oct 18,2016
Minithumbup
Laura
By: 'Landlord0805'
Oct 18,2016
0 people found
this helpful
I'm a landlord and I was messed around a lot by my previous agent (mylers) I have nothing but good things to say about Laura and her team they helped us out a lot when we needed to move and gave us a lot of ...
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Comment on agent fees
Fair
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“I would just like to say a massive thankyou to ......”

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Oct 17,2016
Minithumbup
Laura
By: 'Rods83'
Oct 17,2016
0 people found
this helpful
I would just like to say a massive thankyou to laura for everything you done for us. From the viewings to the move in. Very quick and efficient. Couldnt have met a nicer girl....
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Comment on agent fees
Fair
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“The stress this company causes is unbelievable! We let a ......”

Share on :
Sep 08,2016
Minithumbdown
By: 'Kyle'
Sep 08,2016
0 people found
this helpful
The stress this company causes is unbelievable! We let a property for 6 months in which time we was told the deposit was ƒÂ¯¿½550 we sighed the documents for the credit check and the check went through we was asked to pay the full fees and collect ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Rebecca has been great to deal with. She has been ......”

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Jul 10,2015
Minithumbup
Rebecca
By: 'Paul'
Jul 10,2015
0 people found
this helpful
Rebecca has been great to deal with. She has been thoroughly professional, knowledgable and efficient. On the odd occasion that something has gone wrong at the property, Rebecca has managed to sort the problem out in a really short space of time....
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Staff picture Wayne Scott
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:46 AM 04/07/2018 by allAgents

Awards won by Reeds Rains, Widnes WA8 6JT



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