“Worst estate agent you could possibly choose to use. Constantly ......”
1 Star Review
Sep 08,2016
By:
'Claire'
Sep 08,2016
Branch: Hampton Hill, 118 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TW13
Branch: Hampton Hill, 118 High Street
Sales (as a Vendor)
Postcode: TW13
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Worst estate agent you could possibly choose to use. Constantly late, don't turn up to booked viewings, don't complete proper checks on buyers, took my property off the market with no instruction to do so, don't provide updates on anything, you will have to constantly chase just to receive excuse after excuse. Neither the branch or the customer relations team care about the customers at all. Another concern is the fact that they posted somebody else keys to me...
I emailed the complaints department as per the instructions on their website and yet again getting more ridiculous and pathetic excuses as to why they have not responded yet. i keep getting promised a date to receive a response and then for one reason or another it gets delayed. All i can guess is that they are trying to buy time to think of some more excuses.. So glad i am out of contract with YourMove and with a competent agent.
Comment on agent fees
For the service i have received, no fees should apply. I would have had less input if i had used purple bricks
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