We are currently dealing with KFH as a tenant, and are having the worst experience ever. The staffs are rude and arrogant, the administrator is a mess and had we not been pro active in chasing them up for documents and procedures we would still be waiting for our contracts.
As soon as we had given them our holding deposit, their attitude has changed and everytime we needed clarification or advice we were quickly dismissed. All our emails to date has been ignored and when they were chased up, they blamed the administrator and got defensive.
Extremely dissapointing services, will avoid at all cost in future. Moving is stressfull enough, there is no need to make it more difficult, and certainly no excuse for lack of staff courtesy.