0% lettings valuation accuracy
11% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Sep 07,2016
Sep 07,2016
6
people found
this helpful
this helpful
A company that is only out for its own interest. They neither had our (tenant) or the landlords interest at heart when making decisions, only the ease of profit and the path of least resistance.
1. Requesting money for items that are not necessary (extorting money for new contracts, when a rolling contract would suffice - Dont pay them)
2. Did not provide suitable notice for sale of property being let prior to inviting buyers to view (just turned up)
3. deliberate use of contract dates to trap people in longer contracts i.e. sending letters just prior to your required response date
4. Incorrect filling out of schedule 21 form to notify of sale (not legally binding)
5. Useless at correspondence
6. When we queried their lack of good business and the effect on us, rather than take it themselves for being useless they put it to the poor landlord who for some reason trusted these clowns and he lost ƒÂ¯¿½850 due to their incompetence.
7. DO NOT USE - TENANT OR LANDLORD - USELESS!!!!
1. Requesting money for items that are not necessary (extorting money for new contracts, when a rolling contract would suffice - Dont pay them)
2. Did not provide suitable notice for sale of property being let prior to inviting buyers to view (just turned up)
3. deliberate use of contract dates to trap people in longer contracts i.e. sending letters just prior to your required response date
4. Incorrect filling out of schedule 21 form to notify of sale (not legally binding)
5. Useless at correspondence
6. When we queried their lack of good business and the effect on us, rather than take it themselves for being useless they put it to the poor landlord who for some reason trusted these clowns and he lost ƒÂ¯¿½850 due to their incompetence.
7. DO NOT USE - TENANT OR LANDLORD - USELESS!!!!
Comment on agent fees
Bad. After 6 month contract was up they wrote to say 'good news' you can stay another 6 months for ƒâ€š‚£xxx as an arrangement fee. There is no arranging involved, it is a rolling contract. They will try it on.
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Latest Reviews
7th Mar 2022
reviewed by 'John Nicholson'
23rd Jun 2020
reviewed by 'IE'
29th Jan 2018
reviewed by 'Will'
24th Aug 2017
reviewed by 'Tolu'
7th Sep 2016
reviewed by 'james'
30th Aug 2016
reviewed by 'Highly'
Opening Hours
Address
Countrywide Residential Lettings
Countrywide House
Sherwood Court
Lake View Drive
Annesley,Nottingham
Nottinghamshire
NG15 0DT
01623 240178
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 11% | £450 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 8 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Mar 07,2022
Mar 07,2022
1
people found
this helpful
this helpful
This company has failed throughout my tenancy. They muddle payments, have miscredited payments, lost cheques, and sent me nasty threatening letters when I have paid the rent regularly. They visited and listed many issues needing urgent repair and promise that work will be done at ...
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Jun 23,2020
Jun 23,2020
5
people found
this helpful
this helpful
I have experience with them as a renter, when the first year of my tenancy had ended they reached out offering me to renew for a further year in the property.
This was in April 2020 at the peak of coronavirus, they wanted to raise my ...
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Jan 29,2018
Jan 29,2018
11
people found
this helpful
this helpful
I just can't believe such behaviour from a company like this. I've been offered to renew the tenancy for another 2 years which I accepted, signed and paid the fees £120. After 3 months they came to me stating the landlord didn't sign back so I have to ...
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Aug 24,2017
Aug 24,2017
7
people found
this helpful
this helpful
They are insultive in their approach and the worst set of people to deal with because of their lack of understanding or even the common sense to even check with their colleagues. Terrible people letting agents....
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Comment on agent fees
They charge an arm and a leg
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Sep 07,2016
Sep 07,2016
6
people found
this helpful
this helpful
A company that is only out for its own interest. They neither had our (tenant) or the landlords interest at heart when making decisions, only the ease of profit and the path of least resistance.
1. Requesting money for items that are not necessary (extorting money ...
read full review
read full review
Comment on agent fees
Bad. After 6 month contract was up they wrote to say 'good news' you can stay another 6 months for ƒâ€š‚£xxx as an arrangement fee. There is no arranging involved, it is a rolling contract. They will try it on.
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Aug 30,2016
Aug 30,2016
4
people found
this helpful
this helpful
Absolutely appalling service. Staff really did not want to be bothered, having written to me INCORRECTLY to demand 'remittance by return', stating that I was £173 in arrears on my rent. They also advised me that I would be charged £30 per letter for an further letters ...
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Comment on agent fees
Extortionate.
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Aug 29,2016
Aug 29,2016
6
people found
this helpful
this helpful
Reading other people's reviews explains a lot. It is like Countrywide takes satisfaction in people's inconvenience and discomfort.To begin with, I was never sent fully signed contracts or inventory checks. In three years I never had a single request satisfied. Now it has been ...
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Aug 12,2016
Aug 12,2016
2
people found
this helpful
this helpful
The most unacceptable service. They promised to take care of a main issue on the house as soon as possible and then they just didn't reply. Worst agency, just stay away from them....
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Jun 17,2015
Jun 17,2015
4
people found
this helpful
this helpful
I have been contacted twice (two months consecutively) in error by the credit control team to inform me of my outstanding arrears. My landlord had received the same notice stating that I defaulted on my rental payment. This error is detrimental to anyone's character and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
