From a tenant's perspective I have never had such a helpful and responsive property manager to deal with. I arranged to check out from the property early and I can honestly say that the help Valentina provided me was invaluable. There was no question she couldn't answer and always went out of her way to assist me. She was polite and professional at all times but not in that cold way that estate agents usually are. She genuinely seemed to care about my tenancy and my requirements and for that I am very grateful. By far the best service of any agent I've ever used.