Kieran and Rob were always very quick at getting back to me. The property we ended up letting was recommended by Rob so he clearly knew what we were looking for in a property. Although it was a bit over our budget, Rob also suggested the landlord may come down on price, which she did! We had a few viewings with the Woodley office and they were very patient when we saw houses we didn't like. We never felt pressured by any of the staff to go for a house we didn't like. Having weekend and late hours also really helped as we work during the week, sometimes until late.