Laura was brilliant in helping me with my flat search. She was quick, efficient and upfront and minus any 'spiel' but always with a smile. Very friendly and doesn't try to give you the hard sell on a place if she can see your heart's not in it! She's negotiated well for me on some items in the flat I would like to change and has kept in contact so I know what's going on. All in all a pleasure to deal with and I cant recommend her and Conran enough.