We were fed up being ripped off by a local agent, and decided online was the way to go. The Housesimple website was clear and easy to use, but I still called to check. Philip was courteous and professional, confirming next steps. I went ahead to advertise our property, and it was a very professional listing, with a lot of interest generated. We managed to rent the property within a week of being put online, and I will definitely use Housesimple again to rent this property! The price to advertise is a third of what I would have paid the local agent, so that was a bonus as well!