London, W13
4.4/5, 120 reviews
89% recommended
95% sales valuation accuracy
96% sales fee satisfaction
Northfields - Award-Winning  Estate Agents

“Our experience with Northfields was OK up until the last ......”

Share on :
Aug 24,2016
Minithumbdown
By: 'Sophia'
Aug 24,2016
4 people found
this helpful
Our experience with Northfields was OK up until the last moment, when it came to handling the deposit. A week after we moved out they announced to us that they'd be deducting £250 for cleaning charges, £5 for every light-bulb that needed replacement, and £65 for a person to change the light-bulbs (!). Our contract allowed for these *kinds* of charges, but of course it said nothing about what the *level* of the charges should be. All of these charges were way above what was reasonable based on average market values. Either Northfields pocketed a nice profit or they're happy to scatter tenants' money to contractors charging extravagant sums, simply because the money isn't theirs and they couldn't care less how it's used. Either way, it's unethical and ought to be illegal for them not to let tenants know about these charges at the time of signing the contract so prospective tenants know what they're in for.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northfields
130 Northfield Avenue
London
Greater London
W13 9RT
020 8840 6666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £360,000 £1,485,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 4 34 8 25 0 9 0 9 1
Areas covered
  • W13
  • W7
  • TW8
  • W5 4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS Relocation Agent Network
Latest Properties

“Very bad experience with proud estate agency...”

Share on :
Oct 28,2019
Minithumbdown
By: 'Susan Olbery'
Oct 28,2019
0 people found
this helpful
Very bad experience with proud & arrogant estate agents in Ealing Northfields. They delayed refund of my tenants deposit unnecessarily beyond 30 days. They insist that refund takes 3-5 working days because it's business banking. They knew I needed my refund to pay my rental but did ...
read full review
Was this helpful? Yes

“Very pleasant experience...”

Share on :
Sep 22,2019
Minithumbup
Matthew
By: 'Hussain Tavakoli'
Sep 22,2019
0 people found
this helpful
Firstly i must say how pleased i am with Northfields Agency where I had a very good and pleasant experience with Matthew Gurkin, he is very friendly and understandable, he does his best to find the right property for you and he is trustworthy in ...
read full review
Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
View all comments (1)
Thanks very much for your review Hussain. It's great to hear that you were so happy with everything and that Matt was so supportive with your search. Thanks again for letting us know. We really appreciate it. ...

“Nice job...”

Share on :
Sep 19,2019
Minithumbup
Matthew
By: 'Nadine b'
Sep 19,2019
0 people found
this helpful
I had a really good experience with Matthew. He tried hard to find the right place for my dog and me. I’m really great full for the effort....
read full review
Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
View all comments (1)
Thanks very much for your feedback Nadine. We're always here to help in any way that we can and Matt was pleased to support you in your search. Thanks again for letting us know. ...

“Our experience with Northfields was OK up until the last ......”

Share on :
Aug 24,2016
Minithumbdown
By: 'Sophia'
Aug 24,2016
4 people found
this helpful
Our experience with Northfields was OK up until the last moment, when it came to handling the deposit. A week after we moved out they announced to us that they'd be deducting £250 for cleaning charges, £5 for every light-bulb that needed replacement, and £65 for a person ...
read full review
Was this helpful? Yes

“Awful experience ! So many troubles from the moving date until ......”

Share on :
Aug 01,2016
Minithumbdown
By: 'Bahar'
Aug 01,2016
2 people found
this helpful
Awful experience ! So many troubles from the moving date until now , i have been living in the property for 2 months now but nothing has been done yet and no contact from staff to update me and even when i contact them ,they never respond until ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“After the initial sale fell through Abraham and Alejandro quickly ......”

Share on :
Sep 23,2015
Minithumbup
Abraham
Alejandro
By: 'EH'
Sep 23,2015
0 people found
this helpful
After the initial sale fell through Abraham and Alejandro quickly found a new buyer and managed to go from offer to completion within 6-weeks. At all times I was kept abreast of issues and progress. I was quite a demanding seller and both Abraham and ...
read full review
Was this helpful? Yes

“Northfields represented a seller who my own seller was buying ......”

Share on :
Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'David Babington-Smith'
Sep 01,2015
0 people found
this helpful
Northfields represented a seller who my own seller was buying from. However of all the agents involved in the chain they were the most pro-active in helping ensure the contracts completed promptly. My principle contact was Abraham. He was absolutely brilliant in regularly calling me, ...
read full review
Was this helpful? Yes

“I would like to say how incredibly pleased and impressed ......”

Share on :
Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'Tony Martino'
Sep 01,2015
0 people found
this helpful
I would like to say how incredibly pleased and impressed we have been with Northfield Estate Agents and particularly Mr Abraham Oomen. Abraham came to value our property in an effort to win our business as we had had an offer accepted on a property ...
read full review
Comment on agent fees
Abraham's valuation of our property was also excellent. He had valued the property at ‚£975000.00. After discussing this further with him and taking into consideration other properties on the market the fact that our property was in excellent condition, I wanted to market the property at ‚£1,000,000. Abraham had no issue in marketing the property at that price as he felt the property would sell comfortably for that. He was right!
Was this helpful? Yes

“Northfields estate agents were thorough in the process of selling ......”

Share on :
Aug 27,2015
Minithumbup
Abraham
By: 'Alister Phillips MRICS'
Aug 27,2015
0 people found
this helpful
Northfields estate agents were thorough in the process of selling my property. They went above and beyond what was expected from an estate agent. They were always at the end of the phone and on occasions went the extra mile to ensure the sale went ...
read full review
Comment on agent fees
The fee was 1.5%. I found it very reasonable considering the amount of work the agent carried out on my behalf.
Was this helpful? Yes

“This was our 2nd experience buying and selling with Northfields. ......”

Share on :
Aug 27,2015
Minithumbup
Abraham
By: 'D.Matthews-Forth'
Aug 27,2015
0 people found
this helpful
This was our 2nd experience buying and selling with Northfields. Our first experience a few years ago wasn't that great - and we were aprehensive to use them again but 2nd time round I'm pleased to say Abraham Oommen made all the difference. We received ...
read full review
Was this helpful? Yes

“From the time I asked for a quote on the ......”

Share on :
Aug 27,2015
Minithumbup
Abraham
Edyta
By: 'Wan'
Aug 27,2015
0 people found
this helpful
From the time I asked for a quote on the value of my property, Mr Abraham Oommen and the rest of the staff at Northfields estate agent have been very helpful and willing to advice me on any concerns I have. I can always ring ...
read full review
Was this helpful? Yes

“Northfields were fantastic and I cannot praise them enough. There ......”

Share on :
Aug 25,2015
Minithumbup
Abraham
Alejandro
By: 'Katherine'
Aug 25,2015
0 people found
this helpful
Northfields were fantastic and I cannot praise them enough. There were many problems with the chain and I always felt Northfields were completely on top of the situation; they were quick to spot potential problems in the chain and worked really hard to find solutions. ...
read full review
Was this helpful? Yes

“I would fully recommend using Northfields. From the initial visit ......”

Share on :
Aug 19,2015
Minithumbup
Abraham
Alejandro
By: 'Jackie'
Aug 19,2015
0 people found
this helpful
I would fully recommend using Northfields. From the initial visit from Abraham through to exchange the process has been very satisfactory. Abraham was able to use his excellent knowledge of the local housing market to manage my expectations. I found Abraham's honest approach and lack ...
read full review
Was this helpful? Yes

“I was very impressed with Northfields - they lived up ......”

Share on :
Jul 29,2015
Minithumbup
Abraham
By: 'Charles K'
Jul 29,2015
0 people found
this helpful
I was very impressed with Northfields - they lived up to their commitment of being communicative, straightforward, honest, and hardworking in selling my property. Abraham and Ann were responsive and always good to deal with. The initial appraisal of selling price was achieved, and they ...
read full review
Was this helpful? Yes

“I can highly recommend Northfields Estate Agents, Northfields office, for ......”

Share on :
Jul 24,2015
Minithumbup
Abraham
Alejandro
By: 'Mrs Evans'
Jul 24,2015
0 people found
this helpful
I can highly recommend Northfields Estate Agents, Northfields office, for achieving an over asking price sale. Throughtout the whole process, Abraham and Alejandro were extremely friendly, polite, helpful and commited to the sale of our property. Abraham personally oversore our particularly complicated sale, due to ...
read full review
Comment on agent fees
Very reasonable fee
Was this helpful? Yes

“I have to say from the outset meeting I was ......”

Share on :
Jul 16,2015
Minithumbup
Edyta
By: 'Tony Hall'
Jul 16,2015
0 people found
this helpful
I have to say from the outset meeting I was confident that, of which I had three with different agents, Northfields gave me the most realistic valuation and sales possibilities. I was kept informed throughout the sale process and they acted on my behalf when ...
read full review
Was this helpful? Yes

“Abraham Ooommen and all of his colleagues at Northfields Estate ......”

Share on :
Jul 10,2015
Minithumbup
Abraham
Edyta
By: 'Dean Kirkwood'
Jul 10,2015
0 people found
this helpful
Abraham Ooommen and all of his colleagues at Northfields Estate Agents were exceptional in the administration of my recent property sale. It was the first time I used them, and I have not been disappointed in any respect. From the initial consultation to the day ...
read full review
Was this helpful? Yes

“I recently sold my property through Northfields, with excellent support ......”

Share on :
Apr 28,2015
Minithumbup
Abraham
Alejandro
By: 'Anne O'Sullivan'
Apr 28,2015
0 people found
this helpful
I recently sold my property through Northfields, with excellent support from Abraham, well supported by Alejandro. Abraham helped me through the entire process extremely professionally, keeping in contact each step of the way, answering all my questions, however minor, with patience and care, always positive ...
read full review
Was this helpful? Yes

“i was regurlary updated and received feedback in respect to ......”

Share on :
Apr 23,2015
Minithumbup
Abraham
By: 'cj'
Apr 23,2015
0 people found
this helpful
i was regurlary updated and received feedback in respect to every viewing. the team help speed up the sale by liasing between solicitors. I was very pleased to achieve a good price for my property....
read full review
Was this helpful? Yes

“We would like to thank everyone in northfields especially Abraham, ......”

Share on :
Apr 20,2015
Minithumbup
Abraham
Alejandro
By: 'Agnieszka'
Apr 20,2015
0 people found
this helpful
We would like to thank everyone in northfields especially Abraham, Alejandro ,Rachel and Ann. A fantastic team , very professional, patient, always ready to answer our questions and most of all very honest. We really felt they worked for us. Ann was just incredible at sale ...
read full review
Was this helpful? Yes

“I found both Abraham Oommen & Alejandro Munoz very knowledgeable about ......”

Share on :
Apr 17,2015
Minithumbup
Abraham
Alejandro
By: 'Elizabeth'
Apr 17,2015
0 people found
this helpful
I found both Abraham Oommen & Alejandro Munoz very knowledgeable about the process of selling my house. They were very efficient, polite, friendly and responsive, and I felt I could trust them both. I wouldn't hesitate to recommend both Abraham and Alejandro...
read full review
Was this helpful? Yes
By: nick.devonport@northfields.co.uk
Apr 17, 2015
View all comments (1)
Thank you Elizabeth, your support and kind words are very welcome, I will ensure their efforts are acknowledged. Thank you for using the Northfields team Nick Devonport Managing Director ...

“We were very happy with the service that we received ......”

Share on :
Sep 19,2014
Minithumbup
Abraham
Jason
By: 'Paul Mouncey'
Sep 19,2014
0 people found
this helpful
We were very happy with the service that we received from Northfields. We found the staff very approachable, offered good advice, contactable and provided a good link with the buyers. One of the main differences with the estate agents that we bought through were the ...
read full review
Was this helpful? Yes

“Abraham was very helpful and professional in the initial stages ......”

Share on :
Sep 08,2014
Minithumbup
Abraham
By: 'James'
Sep 08,2014
0 people found
this helpful
Abraham was very helpful and professional in the initial stages of selling our house and very thorough in his information about the buyers who made offers making the initial stages of the sale less daunting. Sadie looked after us very well, folowing the chain and ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Sep 09, 2014
View all comments (1)
Hi James, We are delighted that so many members of our team were able to support you through your sale. It is our goal to help make the sale process easier and we're so glad to hear that we were able to be of help. We wish you all the best in your new home. If there is anything we can do to help in future, please let us know. ...

“Having just narrowly escaped from a non-transparent transaction (which in ......”

Share on :
Aug 26,2014
Minithumbup
Abraham
By: 'Helen Walker'
Aug 26,2014
0 people found
this helpful
Having just narrowly escaped from a non-transparent transaction (which in any case was falling through), our experience with Northfields and all their staff could not have been more different. Not only did we manage to get a second viewing at very short notice, but Abraham ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Aug 26, 2014
View all comments (1)
Hi Helen, We are so pleased that you were so impressed with our team, most particularly Abraham, Ann and Sadie. I've passed on your comments to the team to let everyone know to keep up the good work. And we're absolutely delighted to have been able to make the process easier for you! It is our aim to make the process of moving as stress-free as possible. We hope you love your new home and if we can ever be of help in the future, please let us know. ...

“Abraham went above and beyond to provide fantastic service (even ......”

Share on :
Aug 14,2014
Minithumbup
Abraham
By: 'alexandra walker'
Aug 14,2014
0 people found
this helpful
Abraham went above and beyond to provide fantastic service (even stayed beyond clouding time on his birthday!). We could not have asked for more- friendly, efficient and impartial advice throughout the process. We were incredibly well looked after and kept updated and in the loop ...
read full review
Was this helpful? Yes

“Gave a realistic appraisal of what flat would sell for. ......”

Share on :
Aug 08,2014
Minithumbup
Abraham
By: 'Libby'
Aug 08,2014
0 people found
this helpful
Gave a realistic appraisal of what flat would sell for. Acted quickly and efficiently. Was responsive and practical in providing viewer feedback. Worked sensitively with existing tenants...
read full review
Was this helpful? Yes

“We thought we had plenty time to sell our property ......”

Share on :
Jul 13,2014
Minithumbup
Abraham
By: 'B&A'
Jul 13,2014
0 people found
this helpful
We thought we had plenty time to sell our property but in the end needed to sell quickly, Northfields staff quickly adjusted to our new demands and we sold it within 4 weeks. It was a smooth, professional and trouble free experience....
read full review
Was this helpful? Yes

“At the beginning of the sales process Abraham was very ......”

Share on :
Jun 27,2014
Minithumbup
Abraham
By: 'Charles N.'
Jun 27,2014
0 people found
this helpful
At the beginning of the sales process Abraham was very helpful and informative and gave some very useful advice regarding the current market and asking price. However, the estimated sale price was, too optimistic, which is normal, but we agreed on a good price to ...
read full review
Was this helpful? Yes

“We are relocating from South Africa and with Rebecca's help ......”

Share on :
Jun 19,2014
Minithumbup
By: 'Lucy'
Jun 19,2014
1 people found
this helpful
We are relocating from South Africa and with Rebecca's help have been able to secure a property before arriving. She has been very friendly and helpful and very efficient - a pleasure to deal with and also supportive of our situation. Highly recommend her....
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Jun 19, 2014
View all comments (1)
Hi Lucy, We are so pleased that Rebecca was able to be so helpful and find you somewhere before you had even arrived in the UK! Thank you so much for taking the time to let us know how much Rebecca impressed you. We've passed on your comments so that Rebecca knows to keep up the good work. Best of luck with your relocation and we wish you the very best in your new home. Please feel free to contact us if we can be of any further help! ...
Staff picture Abraham
(24)
Staff picture Edyta
(9)
Staff picture Matthew
(2)
Staff picture Josh
(0)
Staff picture Aimee
(0)
Staff picture Alessio
(0)

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:24 PM 28/03/2019 by Beth Gregory

Awards won by Northfields, London W13 9RT


As Seen On

Get in touch with

Northfields

Branch - London, W13