Lumley Estates
Radlett, WD7
4.9/5, 51 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features

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“Margaret Towey has been incredibly patient and honest throughout the ......”

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Aug 24,2016
Minithumbup
Margaret
By: 'Roz'
Aug 24,2016
0 people found
this helpful
Margaret Towey has been incredibly patient and honest throughout the long search for our new home. She works tirelessly, is ultra-efficient, always responsive and knows the area like the back of her hand. I cannot recommend Margaret or Lumley Estates highly enough.
Comment on agent fees
Fair
Was this helpful? Yes

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Opening Hours
Address

Lumley Estates
72 Watling Street
Radlett
Hertfordshire
WD7 7NP
01923 853366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 12 0 8 0 13 1 1 0
Areas covered
  • WD7
  • WD25
  • WD6
  • WD2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS TDS The Guild
Latest Properties

“Purchase of property...”

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Feb 08,2023
Minithumbdown
Scott
By: 'Sue collins'
Feb 08,2023
0 people found
this helpful
Scott was a pleasure to deal with . Helped us all the way through our purchase. He always made himself available, I would highly recommend him....
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By: Bliss Goldie
Feb 08, 2023
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Thank you so much for your lovely review Sue! We are glad you had a great purchasing experience through us. Kind regards Lumley Estates ...

“We cannot express how wonderful we found Andr......”

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Jan 07,2022
Minithumbup
Andrea
By: 'Sharon'
Jan 07,2022
0 people found
this helpful
We cannot express how wonderful we found Andrea Banks. We were treated as valued customers at all times despite not having yet sold our house. Andrea was extremely informative on every property that we viewed. We were kept constantly up to date throughout our purchase ...
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By: Andrea Banks
Jan 10, 2022
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Thank you so much for your kind words. Delighted that you are happy with the service you received. It has been a pleasure working with you. ...

“Lumleys have been amazing for renting out my ......”

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Dec 08,2020
Minithumbup
Ben
By: 'Cinderella'
Dec 08,2020
0 people found
this helpful
Lumleys have been amazing for renting out my property. They have rented it out 4 times over the last 10 years. Very professional the staff would bend over backwards for you, nothing is to much trouble for them. Ben has been brilliant always calls when he says ...
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By: Ben Aldridge
Dec 08, 2020
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thank you so much, you are always a pleasure to deal with ...

“Amazing...”

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Jul 06,2018
Minithumbup
Margaret
By: 'Thakrar'
Jul 06,2018
0 people found
this helpful
Margaret is a rock star agent.. Fantastic support in the purchase of our house in Radlett. Quick, proactive and supported with as our transaction got to exchange and closing but also beyond!...
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Comment on agent fees
N/a
Was this helpful? Yes

“The company is very professionally run , well otgaoand rrliable...”

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Jun 03,2018
Minithumbup
Margaret
Nicola
By: 'David'
Jun 03,2018
0 people found
this helpful
Lumley estates have helped with the sale of my house in a very efficient manner. Their marketing was excellent and the calibre of prospective buyers excellent. They helped throughout the whole process...
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Comment on agent fees
A fair fee
Was this helpful? Yes

“Cherise was amazingly helpful,knowledgable and a real asset to ......”

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Feb 08,2018
Minithumbup
Christopher
By: 'Chris'
Feb 08,2018
0 people found
this helpful
Cherise was amazingly helpful,knowledgable and a real asset to the team at Lumleys, having a husband with a brain injury can be challenging but Cherise made this process so much easier for us and the whole thing was stress and hassle free. A big ...
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Comment on agent fees
Very reasonable fees with no hidden extras
Was this helpful? Yes

“Everyone was attentive friendly helpful and very professional. Would recommend ......”

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Feb 01,2018
Minithumbup
Henrieta
Cherise
By: 'Am'
Feb 01,2018
0 people found
this helpful
Everyone was attentive friendly helpful and very professional. Would recommend them. On time and flexible and knew their stuff. Fees were ok....
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Comment on agent fees
Okay
Was this helpful? Yes

“Henrieta and Cherise provided me with a friendly, helpful and ......”

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Jan 31,2018
Minithumbup
Henrieta
Cherise
By: 'Trevor'
Jan 31,2018
0 people found
this helpful
Henrieta and Cherise provided me with a friendly, helpful and professional service when finding a new tenant for my property. Within a month of advertising the property, a new tenant had moved in....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Lumley's succeeded where other agents failed, they assured me they ......”

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Jan 30,2018
Minithumbup
Cherise
By: 'Eric'
Jan 30,2018
0 people found
this helpful
Lumley's succeeded where other agents failed, they assured me they would find a tenant quickly, and did within a week of my property being on the market...
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Comment on agent fees
Other agents do offer cheaper fees
Was this helpful? Yes

“Kind, professional person, Henrieta has helped us to find a ......”

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Jan 26,2018
Minithumbup
Henrieta
Cherise
By: 'Silvana'
Jan 26,2018
0 people found
this helpful
Kind, professional person, Henrieta has helped us to find a flat and renew our tenancy agreement. She was very supportive during the whole process and gave us lots of advice on how to best settle in this town....
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Comment on agent fees
Good
Was this helpful? Yes

“Cherise and Henrieta are managing my flat for me. I ......”

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Jan 16,2018
Minithumbup
Henrieta
By: 'Janet'
Jan 16,2018
0 people found
this helpful
Cherise and Henrieta are managing my flat for me. I have found them to be very responsive, quickly addressing my questions and providing relevant information. They have recently gone the extra mile developing a spreadsheet with important information I required, which made life much easier ...
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“Cherise McGrath & Henrietta Pradova have been first class in helping ......”

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Nov 28,2017
Minithumbup
Henrieta
Cherise
By: 'Michael'
Nov 28,2017
0 people found
this helpful
Cherise McGrath & Henrietta Pradova have been first class in helping me with my last tenants who were causing me many problems there advice and support was excellent and they are both an asset to Lumleys. A big thank you to both of you. And i ...
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“When we moved into our property, there was a lot ......”

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Nov 27,2017
Minithumbup
Cherise
By: 'Steph'
Nov 27,2017
0 people found
this helpful
When we moved into our property, there was a lot wrong with it. Cherise was very helpful in getting permission from our Landlord to get all the repairs done. She then arranged for everything to be fixed. It took a while to get it all ...
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Comment on agent fees
As we stayed with the same agent as before, they gave us a discount which really helped.
Was this helpful? Yes

“Cherise has excellent communication skills which for me as a ......”

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Nov 20,2017
Minithumbup
Cherise
By: 'a'
Nov 20,2017
0 people found
this helpful
Cherise has excellent communication skills which for me as a landlady is so important. She is a pleasure to speak to and obviously has a wealth of knowledge and experience within the lettings market - which we have relied upon. Cherise alongside her colleague Henrietta ...
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Was this helpful? Yes

“Brilliant service and extremely professional.An amazing service that's great ......”

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Nov 16,2017
Minithumbup
Henrieta
Cherise
By: 'Karthik'
Nov 16,2017
0 people found
this helpful
Brilliant service and extremely professional.An amazing service that's great value for money!. I really couldn't recommend this company highly enough....
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Comment on agent fees
good
Was this helpful? Yes

“I am currently letting my flat out through Lumleys. They ......”

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Nov 16,2017
Minithumbup
Cherise
Henrieta
By: 'Stephen'
Nov 16,2017
0 people found
this helpful
I am currently letting my flat out through Lumleys. They found the tenant for me and are also carrying out an ongoing management service. Both Cherise and Henrieta provided an excellent service and they went the extra mile in finding a tenant and in ensuring ...
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Comment on agent fees
The fees were very reasonable - both the tenant find fee and the ongoing management fee.
Was this helpful? Yes

“very efficient and friendly and helpful customer service. It seems ......”

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Nov 16,2017
Minithumbup
Henrieta
By: 'RB'
Nov 16,2017
0 people found
this helpful
very efficient and friendly and helpful customer service. It seems to be running very smoothly .Thank you, Henrieta, for the excellent service provided so far....
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Comment on agent fees
very happy with the fees
Was this helpful? Yes

“I have been using Lumley estates for many years now. ......”

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Nov 07,2017
Minithumbup
Cherise
Brett
By: 'Cinderella'
Nov 07,2017
0 people found
this helpful
I have been using Lumley estates for many years now. I use the lettings department. I have always found the staff very helpful with every situation I have had regarding renting my properties out. Any advice I have needed they have always answered it and ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Excellent service from Henrieta, she has sorted everything out for ......”

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Nov 07,2017
Minithumbup
Henrieta
Cherise
By: 'Sam'
Nov 07,2017
0 people found
this helpful
Excellent service from Henrieta, she has sorted everything out for us in our new property and made us feel very welcome! Faultless service from the start, and continual support. Thanks again! Sam & Lucy...
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Comment on agent fees
Good
Was this helpful? Yes

“Hi I was very satisfied with Henrieta and Cherise they ......”

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Nov 07,2017
Minithumbup
Cherise
Henrieta
By: 'Lenka'
Nov 07,2017
0 people found
this helpful
Hi I was very satisfied with Henrieta and Cherise they was very helpful all the way and did everything I request from them . She was friendly and I feel like to talking to friend and I could be open mind it about everything . So if ...
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Comment on agent fees
Was what I expect
Was this helpful? Yes

“This is the most efficient, friendly, organised and helpful team ......”

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Nov 06,2017
Minithumbup
Henrieta
Cherise
By: 'leavinglondon'
Nov 06,2017
0 people found
this helpful
This is the most efficient, friendly, organised and helpful team of estate agents I have ever encountered anywhere in the UK. The wonderful Henrieta (the main agent that we dealt with during our move) was exemplary at all times and her colleague Cherise was equally ...
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“Received valuable assistance from Nicola , without her extra helpabove and ......”

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Nov 01,2017
Minithumbup
Nicola
By: 'Colin'
Nov 01,2017
0 people found
this helpful
Received valuable assistance from Nicola , without her extra help above and beyond, we would not have proceeded to Exchange and Completion. Happy to recommend Nicola and the team at Lumleys....
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Comment on agent fees
good
Was this helpful? Yes

“We purchased our home from Lumley Estates. Margaret was brilliant ......”

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Oct 24,2017
Minithumbup
Margaret
By: 'Tracey'
Oct 24,2017
0 people found
this helpful
We purchased our home from Lumley Estates. Margaret was brilliant from the day we met her at the first viewing. She was instrumental in moving the transaction along from the acceptance of our offer right through to completion. We had previously met other members of ...
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Comment on agent fees
N/A
Was this helpful? Yes

“I have recently bought a property in Radlett through Lumleys. ......”

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Feb 24,2017
Minithumbup
Brett
By: 'Steven'
Feb 24,2017
0 people found
this helpful
I have recently bought a property in Radlett through Lumleys. It turned into a marathon and a very complicated, difficult process, but we eventually got there and we got our new home. Lumley Estates made a very emotive experience that much easier to deal with ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes

“Really professional, knowledgeable and supportive Estate Agents headed by business ......”

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Nov 29,2016
Minithumbup
Margaret
By: 'Spencer'
Nov 29,2016
1 people found
this helpful
Really professional, knowledgeable and supportive Estate Agents headed by business woman and surveyor, Margaret Towey. Even through the more challenging times we were always given consistent sound advice which helped us make some difficult decisions. Although I sold my house through them, I would have ...
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Comment on agent fees
Good - especially considering how sucessful they are.
Was this helpful? Yes

“Peter, and indeed the whole team at Lumley Estates in ......”

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Sep 12,2016
Minithumbup
By: 'Alex'
Sep 12,2016
1 people found
this helpful
Peter, and indeed the whole team at Lumley Estates in Radlett, were absolutely fantastic. The sale of my elderly father's house was fraught with complications but Peter's experience, professionalism and patience and total helpfulness at all times ensured ensured the whole family remained sane. I ...
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“Brett and Michael were excellent throughout our experience, especially when ......”

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Sep 04,2016
Minithumbup
Brett
By: 'Nick'
Sep 04,2016
0 people found
this helpful
Brett and Michael were excellent throughout our experience, especially when things became tricky always professional, helpful and ready to answer all questions with a smile....
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Comment on agent fees
Good
Was this helpful? Yes

“Brett and Michael were fantastic throughout our house buying process; ......”

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Sep 02,2016
Minithumbup
Brett
By: 'Helen'
Sep 02,2016
0 people found
this helpful
Brett and Michael were fantastic throughout our house buying process; they were incredibly patient with us as we viewed houses (even on the third viewing!), kept us informed at all times and were extremely professional. As we got close to exchange there were a few ...
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Comment on agent fees
n/a as buying
Was this helpful? Yes

“Margaret Towey has been incredibly patient and honest throughout the ......”

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Aug 24,2016
Minithumbup
Margaret
By: 'Roz'
Aug 24,2016
0 people found
this helpful
Margaret Towey has been incredibly patient and honest throughout the long search for our new home. She works tirelessly, is ultra-efficient, always responsive and knows the area like the back of her hand. I cannot recommend Margaret or Lumley Estates highly enough....
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“A friend suggested we try Lumleys as several other local ......”

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Aug 22,2016
Minithumbup
Margaret
By: 'mcinradlett'
Aug 22,2016
1 people found
this helpful
A friend suggested we try Lumleys as several other local agents promised the earth and delivered very little - with poor communication and feedback also. Margaret came to see us at very short notice on a Saturday afternoon and 'knew' who the buyer was going ...
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Comment on agent fees
No more or less than other local agents - but they get the job done.
Was this helpful? Yes
Staff picture Cherise
(13)
Staff picture Margaret
(11)
Staff picture Henrieta
(11)
Staff picture Brett
(5)
No image available Nicola
(2)
No image available Christopher
(1)

Vendor Fees

Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)

Sole agency fee is 1.25% plus VAT
Joint sole is 1.5% plus VAT
Multi agency 1.75% plus VAT

Last updated on 03/06/2019, 11:00 AM by Margaret Towey

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have established procedures which help people who contact us to register a complaint. We deal with
complaints online, by telephone, text phone, post and email.
Last updated at 9:14 AM 02/10/2017 by Margaret Towey

Awards won by Lumley Estates, Radlett WD7 7NP



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