Norwich, NR2
3.6/5, 73 reviews
67% recommended
56% sales valuation accuracy
57% sales fee satisfaction
71% lettings valuation accuracy
83% lettings fee satisfaction



Property Features


“I was very happy with Kristie's assistance. Good job. She ......”

Share on :
Aug 23,2016
Minithumbup
By: 'Anita'
Aug 23,2016
0 people found
this helpful
I was very happy with Kristie's assistance. Good job. She stayed on the case until we were happy. Top marks.
Comment on agent fees
No comment
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

William H Brown
5 Bank Plain
Norwich
Norfolk
NR2 4SF
01603 660361

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 56% 57% £77,500 £164,000
Lettings 71% 83% £620 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 4 21 4 1 6 3 0 4 10
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Lauren Collins is the best agent you can have......”

Share on :
Aug 15,2023
Minithumbup
Lauren
By: 'Harry Nanev'
Aug 15,2023
0 people found
this helpful
Lauren Collins is the best agent you can have. She sorts out all issues extremely quickly and she is super kind and polite with all of us. Lauren is an absolutelu superb agent and she deserves huge recognition within the company. Kind...
read full review
Was this helpful? Yes
By: macdonald warikandwa
Feb 27, 2024
View all comments (1)
Fabio Almeida is the best agent you can ever have. He sorts out all issues extremely quickly and he is super kind and polite with all of us. No words are enough to express how Fabio Almeida assisted me in securing an apartment. Fabio Almeida is an absolutely superb agent and he deserves huge recognition within the company. ...

“Fabio and Ethan were extremely helpful and go......”

Share on :
Aug 10,2023
Minithumbup
Ethan
By: 'Hannah'
Aug 10,2023
0 people found
this helpful
Fabio and Ethan were extremely helpful and got us a property sorted quickly. Both were very friendly and made the process very easy, couldn’t recommend them enough!...
read full review
Was this helpful? Yes

“Moving from Canada, Fabio is nice and very he......”

Share on :
Feb 24,2023
Minithumbup
Fabio
By: 'Mohamed'
Feb 24,2023
0 people found
this helpful
Moving from Canada, Fabio is nice and very helpful guy, he helped me to rent a beautiful property. I strongly recommend H Wiliam Brand for anybody who is looking for an excellent service....
read full review
Was this helpful? Yes

“Thumbs up for Fabio...”

Share on :
Jan 28,2023
Minithumbup
Fabio
By: 'Temi'
Jan 28,2023
0 people found
this helpful
Fabio is exceptional. Not only did he get us a house to rent within our budget, but has also been assisting with following up on the landlord with other issues and always ensures the issues are resolved....
read full review
Was this helpful? Yes

“It was a great experience. They find a nice f......”

Share on :
Jan 25,2023
Minithumbup
Fabio
By: 'Faria'
Jan 25,2023
0 people found
this helpful
It was a great experience. They find a nice flat for me in my budget. Especially Fabio thanks for your help....
read full review
Was this helpful? Yes

“William H Brown has helped us find a house la......”

Share on :
Dec 23,2022
Minithumbup
Fabio
By: 'Lydia'
Dec 23,2022
0 people found
this helpful
William H Brown has helped us find a house last minute. Their dedication and commitment to help us move in before Christmas has truly impressed us. Fabio has done a fantastic job to keep us informed throughout the process. A huge thank you to Andra ...
read full review
Was this helpful? Yes

“Amazing and personable customer service from ......”

Share on :
Nov 30,2022
Minithumbup
Fabio
By: 'Emyliha'
Nov 30,2022
0 people found
this helpful
Amazing and personable customer service from Fabio, especially, but all the team we dealt with here were all exquisite. Fast and efficient with no delays. Fabio has his customers best interest at heart and goes above and beyond to ensure all queries and issue are ...
read full review
Was this helpful? Yes

“Lovely experience...”

Share on :
Oct 31,2022
Minithumbup
Fabio
By: 'Ieva'
Oct 31,2022
0 people found
this helpful
Me and my boyfriend were looking to move in together and start renting a property together and honestly Fabio from W H Brown helped us so much. he not only helped us find a right home but also apply for it and sort out all ...
read full review
Was this helpful? Yes

“Great property management for tenants...”

Share on :
Jul 07,2022
Minithumbup
By: 'Sam'
Jul 07,2022
0 people found
this helpful
Property management have always been very helpful for the house I rent. Quick to respond, communicative, friendly, and good at getting problems resolved....
read full review
Was this helpful? Yes

“Fantastic member of staff...”

Share on :
Feb 10,2022
Minithumbup
By: 'Corinne'
Feb 10,2022
0 people found
this helpful
After experiencing some very bad service. Finally found a great member of staff who has sorted out my problems with a happy conclusion...
read full review
Was this helpful? Yes

“Thomas Mathews is our letting agent and has d......”

Share on :
Dec 09,2021
Minithumbup
By: 'Diana'
Dec 09,2021
0 people found
this helpful
Thomas Mathews is our letting agent and has done an excellent job finding us a selection of good prospective tenants. Excellent communication and professionalism. Highly recommend Tom....
read full review
Was this helpful? Yes

“When our tenants moved out of our property, E......”

Share on :
Aug 25,2021
Minithumbup
By: 'PK'
Aug 25,2021
0 people found
this helpful
When our tenants moved out of our property, Emily oversaw the entire checkout process and took control of the deposit negotiations which she bought to a successful conclusion. She was efficient and professional....
read full review
Was this helpful? Yes

“Lauren Collins was superb in getting the prob......”

Share on :
Jul 19,2021
Minithumbup
Lauren
By: 'Stephen Riseborough'
Jul 19,2021
0 people found
this helpful
Lauren Collins was superb in getting the problem we had resolved. The fact that she had to take on our case as other's had done nothing is a testament to the hard work she put in. If we could have given 10 stars we would have ...
read full review
Was this helpful? Yes

“Recently had a tenant who left our place in a......”

Share on :
Mar 23,2021
Minithumbup
Emily
By: 'Joint Owners'
Mar 23,2021
0 people found
this helpful
Recently had a tenant who left our place in a mess when they left. They wanted all their deposit back. When we said no, they took us to the TDS for adjudication. We put together a brief summary of the facts and Emily Ventress at ...
read full review
Was this helpful? Yes

“quick professional help...”

Share on :
Oct 07,2020
Minithumbup
James
By: 'Lindsey'
Oct 07,2020
0 people found
this helpful
James (Pegg) could not have been more helpful. My issue was quite complex - too complex to go into here, and if I am honest I did not expect it to be resolved. But James got it all sorted for me, which involved researching and ...
read full review
Was this helpful? Yes

“Excellent service as always. Abdul Sikder ver......”

Share on :
Jun 25,2020
Minithumbup
Abdul
By: 'Mrs'
Jun 25,2020
0 people found
this helpful
Excellent service as always. Abdul Sikder very helpful, giving options and ideas for on going letting of property and future plans....
read full review
Was this helpful? Yes

“Chloe JONES - Sequence - Norwich...”

Share on :
Jan 10,2020
Minithumbup
Chloe
By: 's.'
Jan 10,2020
0 people found
this helpful
Chloe has been looking after my mothers old house which we rent out with W H Brown,.Not only does she keep me legal, [by arranging Gas certificates] and informed about whats going on but she has also been most efficient in arranging for work ...
read full review
Was this helpful? Yes

“Do not sell with WHBrown...”

Share on :
Nov 20,2019
Minithumbdown
adam
By: 'Hannah'
Nov 20,2019
0 people found
this helpful
I asked WHBrown to remove my property from the market within the 14 day cancellation period, that was 2 months ago and I am still waiting for it to be removed despite having emailed and called more times than I can remember. The reason for wanting to ...
read full review
Was this helpful? Yes

“Student Lettings....”

Share on :
Aug 31,2019
Minithumbdown
By: 'stacey'
Aug 31,2019
0 people found
this helpful
Very unhelpful, not responsive to telephone calls, ring backs or questions. Never been able to speak to the same person more than once, no consistency to queries, inadequate replies to questions. Would never use them again....
read full review
Was this helpful? Yes

“Avoid William H brown...”

Share on :
Jun 03,2019
Minithumbdown
By: 'P.F'
Jun 03,2019
1 people found
this helpful
William H brown is the least professional organisation I have ever dealt with. Problems are listed: -High admin fees even with mistakes on invoices and tenancy agreement -Lied about emails they sent me in the past -Promises never delivered including promised call backs numerous times ...
read full review
Comment on agent fees
As mentioned above we experienced high admin fees and suffered from mistakes on documents they sent us including date and name mix ups.
Was this helpful? Yes

“Terrible service and extremely pushy...”

Share on :
May 01,2019
Minithumbdown
By: 'Danielle'
May 01,2019
2 people found
this helpful
Extremely pushy to come out and value my property and to offer mortgage advice. Have later learned that the person booking the appointments for the above gain commission from this, hence the pushy nature. Also refusal from the sales team to accept offers from me ...
read full review
Comment on agent fees
I have not used this agent myself as luckily I found out this information before using them. They charge a set fee, so are not interested in getting the best price for your property.
Was this helpful? Yes

“Chloe is exceptional an asset to the company...”

Share on :
Feb 19,2019
Minithumbup
Chloe
By: 'Bernie'
Feb 19,2019
1 people found
this helpful
I rent a property with Sequence and have the amazing and very helpful Chloe Jones that looks after the property if anything is required. I have rented the property for 6 years and love it, location is great too, I have only had an amazing experience ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“horrible experience...”

Share on :
Jan 23,2019
Minithumbdown
By: 'Julie'
Jan 23,2019
2 people found
this helpful
I contacted WH BRown in 2016 to sell my mums house as unfortunately after 60 years in her house she needed full time care .Claire at sprowston branch was fully aware of my mums illness but her and the office constantly plaqued my mum with calls , we ...
read full review
Comment on agent fees
N/
Was this helpful? Yes

“Reliable, professional and friendly...”

Share on :
Sep 10,2018
Minithumbup
Chloe
By: 'Chris'
Sep 10,2018
2 people found
this helpful
I am very happy to have Chloe responsible for matters concerning my property. Always friendly, reliable and professional. She is pragmatic and always open for suggestions on coordination and solutions concerning the smooth running of major as well as minor issues which arise....
read full review
Comment on agent fees
These are acceptable considering the plethora of minor items that need to be dealt with, along with larger issues.
Was this helpful? Yes

“chloe jones...”

Share on :
Aug 09,2018
Minithumbup
Chloe
By: 'preeti'
Aug 09,2018
0 people found
this helpful
chloe has always been exceptional at communicating promptly as well as arranging for things to happen. as a landlord, there have been times when i have occasionally made unreasonable requests but i have always found chloe to be extremely patient and always willing to go ...
read full review
Was this helpful? Yes

“Great Help...”

Share on :
Aug 08,2018
Minithumbup
By: 'Great'
Aug 08,2018
0 people found
this helpful
Rosie was a pleasure to deal with and helped me out with any request I had. Best contact to have at Sequence....
read full review
Was this helpful? Yes

“Teresa Crouch - Polite, Responsive and Effective...”

Share on :
Aug 08,2018
Minithumbup
By: 'David'
Aug 08,2018
1 people found
this helpful
Teresa, on behalf of Sequence, manages the repairs for our flat in Barking (a long way from Norwich). I have been very impressed with her courtesy, speed of response and the speed delivery of the repairs. I would cheerfully recommend her to anyone needing this ...
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Jul 26,2018
Minithumbup
Selene
By: 'Carole'
Jul 26,2018
0 people found
this helpful
Excellent customer service communication second to none Sold our property within days and completed under 12 weeks Friendly and nothing to much trouble...
read full review
Comment on agent fees
About average on fees
Was this helpful? Yes

“Poor and fibbers...”

Share on :
Jul 07,2018
Minithumbdown
By: 'Very'
Jul 07,2018
2 people found
this helpful
Could not do enough for me on the day we signed up.Then NOTHING. NO UPDATES NO CALLS NO VIEWINGS AND WORST OF ALL I HAD TO CHASE THEM ABD GUIDE THEM. 1 VIEWING AND THEY DIDNT SHOW UP TO SHOW THEM ROUND SO I DID ...
read full review
Comment on agent fees
Fees were ok but thats not the point
Was this helpful? Yes

“10 years of business together!...”

Share on :
Jul 04,2018
Minithumbup
Megan
By: 'nick'
Jul 04,2018
1 people found
this helpful
Hi I had my property rented by your service for the last 10 years at least , really realy happy about the services in all aspects, now the property has been sold couple of days ago by the sale department , really happy again I could say a ...
read full review
Comment on agent fees
good value between services and fees
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown, Norwich NR2 4SF



Find the Best Agent to
Sell or Rent Your Home