“The one thing that struck me about M&M is ......”
3 Star Review
Aug 23,2016
By:
'Ben'
Aug 23,2016
Branch: Leighton Buzzard, 27-29 Hockliffe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LU7
Branch: Leighton Buzzard, 27-29 Hockliffe Street
Lettings (as a Tenant)
Postcode: LU7
2
people found
this helpful
The one thing that struck me about M&M is their fees. Also when we moved into our property, the fees listed in the paperwork were a bit concerning. A couple of weeks ago, I had a visit from the previous tenant. She came to warn me that M&M had charged her a few hundred pounds, taken from her deposit, for cleaning. We looked around the flat and found that although they have taken the money from her, we could see that the clean up work hadn't been done.
She has since emailed me all the 47 pictures from before she moved out, so if M&M decide to charge me, I have photographic proof that any marks on the hob, or in the bathroom, on the carpet or wherever, were there before I moved in.
I do want to end on a positive note though. The staff member I mainly dealt with was Thomas. Quite a pleasant young man, and was very helpful. I know if there is a problem in the flat, it will get sorted fairly quickly.
What agent could do to change your mind?
Agents fees are, in my mind, exhorbitant anyway. ‚£400 for making a couple of phone calls and writing off for a reference or two. Also, ‚£100 for moving on a Saturday!!?? It's expensive moving into a new property anyway, so why add to the stress by adding extra charges. I never had this with Taylors.
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Comment on agent fees
Agents fees are, in my mind, exhorbitant anyway. ‚£400 for making a couple of phone calls and writing off for a reference or two. Also, ‚£100 for moving on a Saturday!!?? It's expensive moving into a new property anyway, so why add to the stress by adding extra charges. I never had this with Taylors.
2
people found
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