Professional Properties
Burton On Trent, Burton on Trent, DE14
1/5, 3 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“As a landlord, have had a terrible time with their ......”

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Aug 22,2016
Minithumbdown
By: 'Harley'
Aug 22,2016
11 people found
this helpful
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving me financially at a loss. Yet they were happy to take their monthly fee. Awful. I would give no stars if I could!!!!!!!! An aside was the branch manager, Jane Mason's, attitude to both tenants and landlord. Clearly lacking customer relation skills or manager training (Not a nice person at all)
What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!
Attached Filesnbsp;
Comment on agent fees
Not worth the fee - only realising this at tenancy end!
Was this helpful? Yes
By: Harley Quinn
Mar 02, 2018
Mr Mason, I have nothing to fear, I can prove my legitimacy with ease. I've kept all my records.

Please feel free to bring legal action. My review is real and honest.

If you want positive reviews left. Simply look after your clients, not your bank accounts!
By: They must be queuing at your door Mr Mason
Mar 02, 2018
If its a critique its obviously a lie again and again. This is the reply of a man who denies his worthlessness as a service provider and proclaims that he can never do wrong and he doesn't mind splashing it across social media for all to see. What an ambassador! What? Properties is this firm called? Do you want to be a client? Think not...
By: David Mason
Mar 02, 2018
Another pathetic review from the faceless internet review warrior on a worthless site that allows slanderous comments to be posted by individuals under silly false identities. If you are so sharp Harley Quinn look up Thomson v Jane Doe to uncover what the future holds for you and sites like this.
By: Harley Quinn
Jan 29, 2018
Goodness me Mr Cope and Mr Mason. Firstly you wrongly assumed I am a man. Females also own property you know, when they are occasionally permitted to leave the kitchen. Secondly, clearly Harley Quinn is clearly not my name. You will know my name, as I already contested many, many points with you at the time. Thirdly, how rude to try and convince the public than my review was from a competitor!!

I had little option but to give an honest review of my treatment during my time at Professional Properties (or as you are known in my circle, UNprofessional Properties!) want to ensure other property owners are fully aware of what I went through.

Currently my two properties are with another management company, and it's a more positive relationship.
By: lucy
Jan 26, 2018
the response to this comment from david mason demonetarises an unprofessional attitude from the agency by blaming other estate agents (much like children in a school yard) instead of responding as a professional and describing how they would resolve such concerns. As a prospective tenant, this comment (response) from your agency has lost you a tenancy agreement!
By: David Mason
Sep 09, 2016
Mr Quinn?? No such landlord on our database and I should know, Ive been here 15 years and built up a very successful business. Clearly just another fictitious review from another local letting agent who has too much time on their hands - perhaps i could suggest that you focus your energy into your own business rather than spending time online and producing childish false reviews?
By: Daren Cope
Aug 24, 2016
We always investigate the circumstances that would lead to a review - good or bad - as our customers comments are the best source of information. However, I have scoured our database and can find no record of a 'Harley Quinn' on our system so cannot investigate this issue. Can any further information be supplied?

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Opening Hours
Address

Professional Properties
171 High Street
Burton on Trent
Staffordshire
DE14 1JE
01283 328816

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £450 £450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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“This company has the cheek to call itself Professional Properties ......”

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Dec 16,2016
Minithumbdown
Jane
By: 'Mr'
Dec 16,2016
12 people found
this helpful
This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and ...
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Comment on agent fees
High fees to line their pockets only. The fees do not match the quality of service expected.
Was this helpful? Yes
By: I.Agree
Jan 29, 2018
View all comments (2)
professional properties have shown themselves to be utterly incompetent and arrogant. if you are attached to your money, avoid them at all costs. ...

“As a landlord, have had a terrible time with their ......”

Share on :
Aug 22,2016
Minithumbdown
By: 'Harley'
Aug 22,2016
11 people found
this helpful
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving ...
read full review
What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!
Attached Filesnbsp;
Comment on agent fees
Not worth the fee - only realising this at tenancy end!
Was this helpful? Yes
By: Harley Quinn
Mar 02, 2018
View all comments (7)
Mr Mason, I have nothing to fear, I can prove my legitimacy with ease. I've kept all my records. Please feel free to bring legal action. My review is real and honest. If you want positive reviews left. Simply look after your clients, not your bank accounts! ...

“From a tenant's perspective, very poor service creating unnecessary stress ......”

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Jun 07,2016
Minithumbdown
Chelsea
By: 'Janet'
Jun 07,2016
11 people found
this helpful
From a tenant's perspective, very poor service creating unnecessary stress and bad feeling. I would definitely avoid involvement with this company in the future. Very disappointing....
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Comment on agent fees
N/A
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Professional Properties, Burton on Trent DE14 1JE



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