“As a landlord, have had a terrible time with their ......”
1 Star Review
Aug 22,2016
By:
'Harley'
Aug 22,2016
Branch: Burton on Trent, 171 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DE14
Branch: Burton on Trent, 171 High Street
Lettings (as a Landlord)
Postcode: DE14
11
people found
this helpful
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving me financially at a loss. Yet they were happy to take their monthly fee. Awful. I would give no stars if I could!!!!!!!! An aside was the branch manager, Jane Mason's, attitude to both tenants and landlord. Clearly lacking customer relation skills or manager training (Not a nice person at all)
What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!
Attached Filesnbsp;
Comment on agent fees
Not worth the fee - only realising this at tenancy end!
11
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Please feel free to bring legal action. My review is real and honest.
If you want positive reviews left. Simply look after your clients, not your bank accounts!